Teltronics Intelligent Service Level Management may reduce costs and increase productivity through improved performance and reliability, detecting impairments before they impact customers and end users. “In the past we were reporting alarms from telecom systems,” said Peter Tuckerman, Vice President, iSLM Business Development. “Now we are not just reporting events but are providing proactive information, taking customers beyond the break-fix stage."
Nortel CS1000 Monitor Probe receives, captures, processes, tracks, displays and reports performance metrics. It provides comprehensive monitoring of elements such as call server, signaling servers, media gateways and IP phones as well as network infrastructure and overall voice quality.
VQProbe offers a switch-agnostic means of proactively monitoring real-time and completed voice calls to ensure maximum performance, reliability and quality.
“For nearly two decades Nortel and other carriers have relied on the iSLM product line as a network monitoring and management facilitator," stated Ewen Cameron, President and CEO. “Monitor Probe and VQProbe are solutions for Nortel end users and partners to effectively monitor and manage their telephony, IT infrastructure and other applications.”
More at teltronics.com.
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