Interview with Renee’ A. Seay, Chief Executive Officer of the International Alliance of Avaya Users (InAAU) and Brad Tomkins, President of the International Nortel Networks…
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The Art of Evolution/Global Connect 2010
Call Center and Unified Communications specialists, Zeacom presented its line of solutions at IAUG. Brady Cox, Vice President of Sales discusses how its products help…
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Andy Howard, Vice President of Telmar Network Technology, a global service repair reverse-logistics asset management company, discusses the migration path from TDM to SIP, and…
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Ever tried to “hand trace” a cable? What if you could easily race cables with a simple tool built right in the cable itself? Mertek…
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Cliff Nywening, OEM and Developer Partnership Manager discusses Interalia’s innovative offering s to the Avaya user community and Nortel heritage customers. Visit www.Interalia.com
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Andrew Blakely, Senior Vice President of GTek discusses how a new era of en d-point technology is delivering a revolution in the enterprise market, and…
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Paul Leatherman, CTO for West Coast Operations and Director of Unified Communications for Communication Resources Inc. (CRI) discuss CRI’s “stop the drop” approach to ending…
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Calabrio’s Vice President of Worldwide Channels Ralph Flamini discusses how Calabrio is using workforce optimization to help customers rise out challenging times and to be…
Podcast: Play in new window | Download (Duration: 8:11 — 4.7MB)
AmCom’s Alliance Manager Ellen Rogers talks about how AmCom is enabling large-scale pager users, such as hospitals to replace expensive legacy pagers with a way…
Podcast: Play in new window | Download (Duration: 10:35 — 6.1MB)
Amit Kapoor, Director of Strategic Marketing Programs of Tone Software Corporation, discusses Enhanced ReliaTel-Streamline 2.6 Platform with Operational Knowledge Base for Converged Voice Networks. Visit…
Podcast: Play in new window | Download (Duration: 10:41 — 7.3MB)
Dan Aronson, Sagemcom’s North American Sales Manager discusses Sagemcom’s continued dedication to FoIP and the Avaya community. Fax remains an important business tool, and Sagemcom…
Podcast: Play in new window | Download (Duration: 9:39 — 6.6MB)
Brad Odom discusses how Primas is changing the call center technology market with innovative products that’s tackling the challenge of first call resolution. Visit Podcast: Play in new window
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Rick Hunteman, Vice President of Sales and Marketing at Minuteman Power Technologies discusses Minuteman’s deep telephony heritage, the company’s continued focus on the telecom market…
Podcast: Play in new window | Download (Duration: 18:31 — 12.7MB)
Dana Fisk discusses Desi, the industry’s standard setting approach to labels and plates of end points. Desi has labels for over 100 manufacturers and their…
Podcast: Play in new window | Download (Duration: 6:19 — 4.3MB)
Debbie Diersch, CEO and President of Chrysalis, discusses Chrysalis commitment and focus on delivering excellence in the field of interactive voice response. The company has…
Podcast: Play in new window | Download (Duration: 11:08 — 7.6MB)
The Art of Evolution/GlobalConnect 2010 — Avaya Inc. and the International Avaya User Group, today announced the winners of the annual Avaya Customer Innovation Awards at The Art of Evolution/GlobalConnect 2010 conference being held this week in Denver, Colo.
Interview with GN Netcom President Jerry L. Mayo. Mayo discusses Jabra’s breakthrough recognition by Avaya’s DevConnect Program at the IAUG 2010. Visit
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Ian Gomm, Vice President, Sales & Marketing of Citel (www.citel.com) discusses migration and how Citel offers users the ability to migrate…
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Michael Leo, Director of Enterprise and Contact Center Solutions Marketing, discusses how Acme Packet enables Avaya customers to take advantage of SIP technology even as…
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Calabrio, Inc., a leading provider of contact center management and customer interaction software, today announced it will make its new Calabrio One™ workforce optimization suite available to Avaya customers this year.
