Siemens Communications has introduced Communications Cost Management (CCM), a new multi-year managed services package. It streamlines and simplifies management of complex multi-vendor environments through a combination of services that includes telecom expense management, physical circuit auditing, and voice and data circuit benchmarking. This can help enterprises realize immediate savings, reduce ongoing operational expenses and lower future monthly bills. They gain control of telecom outlay by capturing a circuit inventory based on physical and electronic audits that identify unused services, circuits and equipment. Regular electronic inspections of incoming invoices collect and analyze data for ongoing optimization. Customers can review their billing history and determine which circuits they can disconnect, helping them recover costs from carriers for extended periods of invoice errors and find candidates for substitution at lower expense.
CCM enables customers to obtain, analyze and act upon their own telecommunications information and frees them from depending on carriers and suppliers to get that data. It can build negotiating power to minimize new contract prices by helping them gain a greater understanding of voice and data communications spending.
Siemens HiPath Managed Services offers a single point-of-contact and accountability for all service needs within an enterprise's communications infrastructure. A comprehensive portfolio of out-tasking and consultative services ranges from remote day-to-day monitoring and management to helping customers migrate to open communications.
"HiPath Managed Services CCM helps work money and assets harder to best serve objectives," said Todd Habersang, Vice President of Market Management Services. "Our key role is to understand customers' business and become their trusted partner and advisor. With open services as an enabler, we help them achieve full potential, especially enterprises seeking optimal and insightful control of telecom operations."
For more visit siemens.com/communications.
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