Telecom Reseller http://www.telecomreseller.com The Voice of Unified Communication and Collaboration Sat, 25 May 2013 00:01:19 +0000 en-US hourly 1 Sagemcom introduces their new Partner Program http://www.telecomreseller.com/2013/05/24/sagemcom-introduces-their-new-partner-program/ http://www.telecomreseller.com/2013/05/24/sagemcom-introduces-their-new-partner-program/#comments Sat, 25 May 2013 00:01:19 +0000 publisher http://www.telecomreseller.com/?p=43583 Sagemcom announced the launch of a new Partner Program designed to accelerate its channel partner’s sales revenue and profit.

MONTREAL, Canada (May 24th, …

]]> http://www.telecomreseller.com/2013/05/24/sagemcom-introduces-their-new-partner-program/feed/ 0 Cisco Completes Acquisition of Ubiquisys http://www.telecomreseller.com/2013/05/24/cisco-completes-acquisition-of-ubiquisys/ http://www.telecomreseller.com/2013/05/24/cisco-completes-acquisition-of-ubiquisys/#comments Fri, 24 May 2013 23:55:16 +0000 publisher http://www.telecomreseller.com/?p=43580 SAN JOSE, CA– Cisco today announced it has completed the acquisition of privately held Ubiquisys. Headquartered in Swindon, U.K., Ubiquisys is a leading provider of …

]]> http://www.telecomreseller.com/2013/05/24/cisco-completes-acquisition-of-ubiquisys/feed/ 0 Closing Fragmentation in the Contact Center: Connecting with the Customer Again http://www.telecomreseller.com/2013/05/24/closing-fragmentation-in-the-contact-center-connecting-with-the-customer-again/ http://www.telecomreseller.com/2013/05/24/closing-fragmentation-in-the-contact-center-connecting-with-the-customer-again/#comments Fri, 24 May 2013 20:45:14 +0000 publisher http://www.telecomreseller.com/?p=43572 Part 2: How Did I Get Here?  The Roots of Fragmentation Voice4net-r mcfarland headshot

By Rick McFarland, CEO, Voice4Net

In the first installment we determined that a state …

]]> http://www.telecomreseller.com/2013/05/24/closing-fragmentation-in-the-contact-center-connecting-with-the-customer-again/feed/ 0 Avaya DevConnect brings “No bullet Point” Presentations to IAUG Converge2013 http://www.telecomreseller.com/2013/05/23/avaya-devconnect-brings-no-bullet-point-presentations-to-iaug-converge2013/ http://www.telecomreseller.com/2013/05/23/avaya-devconnect-brings-no-bullet-point-presentations-to-iaug-converge2013/#comments Thu, 23 May 2013 19:48:35 +0000 AvayaDev http://www.telecomreseller.com/?p=43526 Avaya DevConnect logoby Jon Alperin, Director, Avaya DevConnect

Let’s face it… while conferences can be fun, there’s only so many presentations you can sit through before you …

]]> http://www.telecomreseller.com/2013/05/23/avaya-devconnect-brings-no-bullet-point-presentations-to-iaug-converge2013/feed/ 0 SIP Security in Certified SIP Professional Program http://www.telecomreseller.com/2013/05/23/sip-security-in-certified-sip-professional-program/ http://www.telecomreseller.com/2013/05/23/sip-security-in-certified-sip-professional-program/#comments Thu, 23 May 2013 18:16:08 +0000 Tom Cross http://www.telecomreseller.com/?p=43546 These are some of the key new topics on SIP security in the Certified SIP Professional (CSP) program.   While SIP brings advancement in internet telephony …

]]> http://www.telecomreseller.com/2013/05/23/sip-security-in-certified-sip-professional-program/feed/ 0 AGREEYA MOBILITY INCLUDED IN GARTNER’S “COOL VENDORS FOR ENTERPRISE MOBILITY, 2013” FOR INNOVATIVE ONVELOP PLATFORM http://www.telecomreseller.com/2013/05/23/agreeya-mobility-included-in-gartners-cool-vendors-for-enterprise-mobility-2013-for-innovative-onvelop-platform/ http://www.telecomreseller.com/2013/05/23/agreeya-mobility-included-in-gartners-cool-vendors-for-enterprise-mobility-2013-for-innovative-onvelop-platform/#comments Thu, 23 May 2013 18:15:04 +0000 jeffowen http://www.telecomreseller.com/?p=43547 MOUNTAIN VIEW, Calif. – AgreeYa Mobility, a mobile-engineering product and service firm headquartered in Mountain View, Calif., has been named on May 1 by …

]]> http://www.telecomreseller.com/2013/05/23/agreeya-mobility-included-in-gartners-cool-vendors-for-enterprise-mobility-2013-for-innovative-onvelop-platform/feed/ 0 Cisco to Webcast Annual Visual Networking Index (VNI) Global IP Traffic Forecast 2012-2017 Results http://www.telecomreseller.com/2013/05/23/cisco-to-webcast-annual-visual-networking-index-vni-global-ip-traffic-forecast-2012-2017-results/ http://www.telecomreseller.com/2013/05/23/cisco-to-webcast-annual-visual-networking-index-vni-global-ip-traffic-forecast-2012-2017-results/#comments Thu, 23 May 2013 18:07:05 +0000 jeffowen http://www.telecomreseller.com/?p=43540 BannerV1.0SAN JOSE, Calif., May 23, 2013 – On Wednesday, May 29, Cisco will host a live Webcast to share the latest updates from Cisco’s 7…

]]> http://www.telecomreseller.com/2013/05/23/cisco-to-webcast-annual-visual-networking-index-vni-global-ip-traffic-forecast-2012-2017-results/feed/ 0 Alteva Announces Enhancements to Alteva Archive http://www.telecomreseller.com/2013/05/23/alteva-announces-enhancements-to-alteva-archive/ http://www.telecomreseller.com/2013/05/23/alteva-announces-enhancements-to-alteva-archive/#comments Thu, 23 May 2013 15:17:44 +0000 jeffowen http://www.telecomreseller.com/?p=43485 UCaaS leader advances call recording solution with an upgraded, easy-to-use user interface and comprehensive dashboard allowing users powerful efficiencies and flexibility

Alteva logoPHILADELPHIA, PA – May …

]]> http://www.telecomreseller.com/2013/05/23/alteva-announces-enhancements-to-alteva-archive/feed/ 0 OnRamp Addresses Recent Cloud Security Concerns with Private Cloud Solutions Designed to Mitigate Security Risks http://www.telecomreseller.com/2013/05/23/onramp-addresses-recent-cloud-security-concerns-with-private-cloud-solutions-designed-to-mitigate-security-risks/ http://www.telecomreseller.com/2013/05/23/onramp-addresses-recent-cloud-security-concerns-with-private-cloud-solutions-designed-to-mitigate-security-risks/#comments Thu, 23 May 2013 14:57:31 +0000 jeffowen http://www.telecomreseller.com/?p=43471 OnRamp_vertical_colorAUSTIN, TX – OnRamp, a data center service provider with locations in Texas and North Carolina, is helping customers manage the security risks associated with …

]]> http://www.telecomreseller.com/2013/05/23/onramp-addresses-recent-cloud-security-concerns-with-private-cloud-solutions-designed-to-mitigate-security-risks/feed/ 0 Survey Reveals Employees Not Concerned About Privacy on the Job http://www.telecomreseller.com/2013/05/23/survey-reveals-employees-not-concerned-about-privacy-on-the-job/ http://www.telecomreseller.com/2013/05/23/survey-reveals-employees-not-concerned-about-privacy-on-the-job/#comments Thu, 23 May 2013 13:52:21 +0000 jeffowen http://www.telecomreseller.com/?p=43467 91 Percent Accept and Welcome Computer Monitoring During Work Hours

VERO BEACH, FL–(Marketwired – May 23, 2013) – SpectorSoft, the leader in employee monitoring solutions,

…
]]> http://www.telecomreseller.com/2013/05/23/survey-reveals-employees-not-concerned-about-privacy-on-the-job/feed/ 0 New TIA Documentary Tackles Enormous Challenge of Building Broadband Capacity and Meeting Consumer & Business Demand http://www.telecomreseller.com/2013/05/23/new-tia-documentary-tackles-enormous-challenge-of-building-broadband-capacity-and-meeting-consumer-business-demand/ http://www.telecomreseller.com/2013/05/23/new-tia-documentary-tackles-enormous-challenge-of-building-broadband-capacity-and-meeting-consumer-business-demand/#comments Thu, 23 May 2013 13:41:24 +0000 jeffowen http://www.telecomreseller.com/?p=43464 Second Episode in Four-Part “Future of the Network” Documentary Series Includes Interviews with Policymakers, Company Executives, Journalists, Analysts, and More

TIA logoARLINGTON, VA (May 23, 2013) …

]]> http://www.telecomreseller.com/2013/05/23/new-tia-documentary-tackles-enormous-challenge-of-building-broadband-capacity-and-meeting-consumer-business-demand/feed/ 0 Elizabeth Pharo Joins Momentum Telecom’s Board of Directors as Chair http://www.telecomreseller.com/2013/05/23/elizabeth-pharo-joins-momentum-telecoms-board-of-directors-as-chair/ http://www.telecomreseller.com/2013/05/23/elizabeth-pharo-joins-momentum-telecoms-board-of-directors-as-chair/#comments Thu, 23 May 2013 13:37:21 +0000 jeffowen http://www.telecomreseller.com/?p=43461 Tech entrepreneur to bring diverse leadership to growing enterprise voice and unified communications company

BIRMINGHAM, Ala.–(BUSINESS WIRE)– Momentum Telecom, the number one most reliable hosted …

]]> http://www.telecomreseller.com/2013/05/23/elizabeth-pharo-joins-momentum-telecoms-board-of-directors-as-chair/feed/ 0 TelePacific Communications Presents on Hosted PBX at IT Summit in Dallas on May 29, 2013 http://www.telecomreseller.com/2013/05/23/telepacific-communications-presents-on-hosted-pbx-at-it-summit-in-dallas-on-may-29-2013/ http://www.telecomreseller.com/2013/05/23/telepacific-communications-presents-on-hosted-pbx-at-it-summit-in-dallas-on-may-29-2013/#comments Thu, 23 May 2013 13:28:51 +0000 jeffowen http://www.telecomreseller.com/?p=43459 All Hosted PBX solutions are not the same. TelePacific’s Tim Healy pulls back the curtain on the difference between best and best effort.

Los Angeles, …

]]> http://www.telecomreseller.com/2013/05/23/telepacific-communications-presents-on-hosted-pbx-at-it-summit-in-dallas-on-may-29-2013/feed/ 0 TIA Says FCC Connect America Action Will Finally Spur Action on Rural Broadband Investment http://www.telecomreseller.com/2013/05/22/tia-says-fcc-connect-america-action-will-finally-spur-action-on-rural-broadband-investment/ http://www.telecomreseller.com/2013/05/22/tia-says-fcc-connect-america-action-will-finally-spur-action-on-rural-broadband-investment/#comments Wed, 22 May 2013 21:37:02 +0000 jeffowen http://www.telecomreseller.com/?p=43455 TIA logoARLINGTON, VA (May 22, 2013) – The Telecommunications Industry Association (TIA), the leading trade association for global manufacturers, vendors, and suppliers of information and communications …

]]> http://www.telecomreseller.com/2013/05/22/tia-says-fcc-connect-america-action-will-finally-spur-action-on-rural-broadband-investment/feed/ 0 Current ‘State of WiFi’ Hampers Mobile Productivity http://www.telecomreseller.com/2013/05/22/current-state-of-wifi-hampers-mobile-productivity/ http://www.telecomreseller.com/2013/05/22/current-state-of-wifi-hampers-mobile-productivity/#comments Wed, 22 May 2013 21:25:32 +0000 jeffowen http://www.telecomreseller.com/?p=43452 70% Workforce Reports Being Under-Networked: Unable to Access Work-Essential Apps; Influences Travel, Hotel and Dining Decisions

LAS VEGAS, May 21, 2013 /PRNewswire/ – Ubiquiti Networks…

]]> http://www.telecomreseller.com/2013/05/22/current-state-of-wifi-hampers-mobile-productivity/feed/ 0 TelePresence Fails – TelePresence Communications Solution http://www.telecomreseller.com/2013/05/22/telepresence-fails-telepresence-communications-solution/ http://www.telecomreseller.com/2013/05/22/telepresence-fails-telepresence-communications-solution/#comments Wed, 22 May 2013 19:05:37 +0000 Tom Cross http://www.telecomreseller.com/?p=43476 F2F-face-to-face communications is so perilous few wonder why we place so much importance in it when it fails more than succeeds.  One saying I have …

]]> http://www.telecomreseller.com/2013/05/22/telepresence-fails-telepresence-communications-solution/feed/ 0 TIA Submits Comments Supporting FCC Efforts to Facilitate Passenger In-Flight Broadband Communications http://www.telecomreseller.com/2013/05/22/tia-submits-comments-supporting-fcc-efforts-to-facilitate-passenger-in-flight-broadband-communications/ http://www.telecomreseller.com/2013/05/22/tia-submits-comments-supporting-fcc-efforts-to-facilitate-passenger-in-flight-broadband-communications/#comments Wed, 22 May 2013 17:14:46 +0000 jeffowen http://www.telecomreseller.com/?p=43449 TIA logoARLINGTON, VA (May 22, 2013) – The Telecommunications Industry Association (TIA), the leading trade association for global manufacturers, vendors, and suppliers of information and communications …

]]> http://www.telecomreseller.com/2013/05/22/tia-submits-comments-supporting-fcc-efforts-to-facilitate-passenger-in-flight-broadband-communications/feed/ 0 SMART’s Telephone Communication Is Rolling Along Smoothly Thanks to Toshiba’s IPedge Business Telephone Systems http://www.telecomreseller.com/2013/05/22/smarts-telephone-communication-is-rolling-along-smoothly-thanks-to-toshibas-ipedge-business-telephone-systems/ http://www.telecomreseller.com/2013/05/22/smarts-telephone-communication-is-rolling-along-smoothly-thanks-to-toshibas-ipedge-business-telephone-systems/#comments Wed, 22 May 2013 16:58:23 +0000 jeffowen http://www.telecomreseller.com/?p=43443 About Suburban Mobility Authority for Regional Transportation (SMART)

Toshiba logoCreated in 1967, Suburban Mobility Authority for Regional Transportation (SMART — www.smartbus.org) is Southeast Michigan’s only …

]]> http://www.telecomreseller.com/2013/05/22/smarts-telephone-communication-is-rolling-along-smoothly-thanks-to-toshibas-ipedge-business-telephone-systems/feed/ 0 Tangoe and SAP Sign Software Development Cooperation Agreement (SDCA) for Collaboration on Mobile Security and Management Solution http://www.telecomreseller.com/2013/05/22/tangoe-and-sap-sign-software-development-cooperation-agreement-sdca-for-collaboration-on-mobile-security-and-management-solution/ http://www.telecomreseller.com/2013/05/22/tangoe-and-sap-sign-software-development-cooperation-agreement-sdca-for-collaboration-on-mobile-security-and-management-solution/#comments Wed, 22 May 2013 16:23:28 +0000 jeffowen http://www.telecomreseller.com/?p=43427 Agreement to extend mobile value chain and cost visibility for global enterprises 

ORANGE, Conn. — May 22, 2013 — Tangoe, Inc. (NASDAQ: TNGO), a …

]]> http://www.telecomreseller.com/2013/05/22/tangoe-and-sap-sign-software-development-cooperation-agreement-sdca-for-collaboration-on-mobile-security-and-management-solution/feed/ 0 Aastra’s Contact Center: Connect More and Do More! http://www.telecomreseller.com/2013/05/22/aastras-contact-center-connect-more-and-do-more/ http://www.telecomreseller.com/2013/05/22/aastras-contact-center-connect-more-and-do-more/#comments Wed, 22 May 2013 16:00:30 +0000 jeffowen http://www.telecomreseller.com/?p=43420

New Solidus eCare™ release focused on improved customer satisfaction and productivity

Aastra logoDallas, TX, May 22, 2013 –  Aastra, a leading company at the forefront of …

]]> http://www.telecomreseller.com/2013/05/22/aastras-contact-center-connect-more-and-do-more/feed/ 0 En Pointe Technologies Becomes Windows Azure Circle Partner http://www.telecomreseller.com/2013/05/22/en-pointe-technologies-becomes-windows-azure-circle-partner/ http://www.telecomreseller.com/2013/05/22/en-pointe-technologies-becomes-windows-azure-circle-partner/#comments Wed, 22 May 2013 15:45:57 +0000 jeffowen http://www.telecomreseller.com/?p=43416 En Pointe Earns Distinction through Demonstrated Technology Success and Customer Commitment

LOS ANGELES, CA – May 22, 2013 – En Pointe Technologies, a leading …

]]> http://www.telecomreseller.com/2013/05/22/en-pointe-technologies-becomes-windows-azure-circle-partner/feed/ 0 CTI Group & KNet Technology Collaborate at CommunicAsia 2013 http://www.telecomreseller.com/2013/05/22/cti-group-knet-technology-collaborate-at-communicasia-2013/ http://www.telecomreseller.com/2013/05/22/cti-group-knet-technology-collaborate-at-communicasia-2013/#comments Wed, 22 May 2013 15:31:39 +0000 jeffowen http://www.telecomreseller.com/?p=43410 CITGroup logoCTI Group (Holdings) Inc. (OTCBB:CTIG), a leading developer of carrier-grade telecommunications solutions for fixed, mobile and converged communications, today announced they will be collaborating with …

]]> http://www.telecomreseller.com/2013/05/22/cti-group-knet-technology-collaborate-at-communicasia-2013/feed/ 0 SPS Taps Tone’s ReliaTel Technology to Expand iCON Managed Services Offering http://www.telecomreseller.com/2013/05/22/sps-taps-tones-reliatel-technology-to-expand-icon-managed-services-offering/ http://www.telecomreseller.com/2013/05/22/sps-taps-tones-reliatel-technology-to-expand-icon-managed-services-offering/#comments Wed, 22 May 2013 12:00:11 +0000 jeffowen http://www.telecomreseller.com/?p=43292 SPS iCON Network Management Platform now powered with ReliaTel VoIP and UC management technology to provide comprehensive management for SPS Avaya Blue clients.

Tone Software logoMay 22, …

]]> http://www.telecomreseller.com/2013/05/22/sps-taps-tones-reliatel-technology-to-expand-icon-managed-services-offering/feed/ 0 Utilitywise Expands Avaya IP Office Implementation, Underpins Success With Scalable, Flexible SIP-Based Technology http://www.telecomreseller.com/2013/05/21/utilitywise-expands-avaya-ip-office-implementation-underpins-success-with-scalable-flexible-sip-based-technology/ http://www.telecomreseller.com/2013/05/21/utilitywise-expands-avaya-ip-office-implementation-underpins-success-with-scalable-flexible-sip-based-technology/#comments Wed, 22 May 2013 03:08:25 +0000 jeffowen http://www.telecomreseller.com/?p=43407
  • Avaya’s scalable technology caters to fast-growing business model
  • Customers get top-notch service via Avaya’s IP Office system
  • Aggressive international expansion plan now fully supported by
    • …]]>     http://www.telecomreseller.com/2013/05/21/utilitywise-expands-avaya-ip-office-implementation-underpins-success-with-scalable-flexible-sip-based-technology/feed/ 0     MegaPath SIP Trunking Solution Rated “Avaya Compliant” http://www.telecomreseller.com/2013/05/21/megapath-sip-trunking-solution-rated-avaya-compliant/ http://www.telecomreseller.com/2013/05/21/megapath-sip-trunking-solution-rated-avaya-compliant/#comments Wed, 22 May 2013 03:06:03 +0000 jeffowen http://www.telecomreseller.com/?p=43405
    Business VoIP Solution is compatible with Avaya IP Office 8.1
    PLEASANTON, Calif. — MegaPath Corporation, a leading provider of managed data, voice, security and hosted
    …
    ]]>     http://www.telecomreseller.com/2013/05/21/megapath-sip-trunking-solution-rated-avaya-compliant/feed/ 0