Features

• Feature Articles
• Mary Powell
• Telephony and Telemanagement

Feature Articles

• Hosted Solutions - Oct 08
• TEM Can Save Big Bucks - Sep 08
• Practicing Safe Software - Sep 08
• Implementation of E911 - May 08
• Innovation – the path to profits - Oct 07
• Speech Technology Alliance - Oct 07
• School Safety - Oct 07
• Rhub 200 Conferencing - Aug 07
• Telecom Gear, The Mart go out of print - Aug 07
• Schools and Centrex - Jun 07

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Mary Powell

• Meetings, Meetings, Meetings - Jan 08
• Positive, Effective Complaints - Feb 08
• A Variety of Skills - Mar 08
• Why Do We Procrastinate? - Apr 08
• Productivity and Email - May 08
• When and Where to Use Your Cellphone - Jun 08
• Making Intelligent Choices - Jul 08
• I Couldn’t Resist - Sep 08

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Telephony and Telemanagement

• Ask a Telecom Pro
  • Jan 08
  • Feb 08
  • Mar 08
  • Apr 08
  • May 08
  • Jun 08
  • Jul 08
  • Aug 08
  • Sep 08
  • Oct 08
• Timothy Colwell
  • Valuing Cost Avoidance Dollars - Jan 08
  • 911 and Emergency Notification - Feb 08
  • Call Cost Rounding - Mar 08
  • Switched Voice Installation - Apr 08
  • Team Task Model - May 08
  • Initial TEM Considerations - Jun 08
  • MACD Validation Practices - Jul 08
  • Disaster Recovery and Network Redundancy - Aug 08
  • Getting Everyone Involved in Cost Reduction Initiatives - Sep 08
  • Hosted VoIP and Cost Savings - Oct 08
• CrossTalk
  • Selling SIP Trunking - Apr 08
  • VPLS Extends VLANs into MPLS-VPNS - Jul 08
  • SIP Network Device Nomenclature - Aug 08

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Our Archives contain older feature articles and yearly zipfiles of regular columns.

More Feature Articles, Case Studies and Campus Telecom articles can be found in our supplements.