Avaya Demystified
by Walt Medak
Q: Our Company just purchased a fax server system that interfaces to the phone system with analog line ports. The …
by Walt Medak
Q: I was trying to make a few programming changes in the Definity at one of our other locations and having a …
by Walt Medak
Q: We have three offices located around the city, each with it’s own Definity system. One is a version 9.5; another one …
Q: We have a remote building on our campus that is about a half-mile from our main building where the Definity is located. There are …
by Walt Medak
Q: We are having a problem with our IP phones and I haven’t been able to figure out the cause. It seems …
Q: I got a bit of a surprise yesterday when Avaya called and said our Intuity had reported an alarm to them, and they wanted …
Q: I just took over the maintenance duties for our phone system. We have an S8400 running CM 4 and a G350 gateway in a …
Q: My company has a rather old Definity G3V4 system. We have some people that answer calls to a customer service number. My boss would …
Q: We have a problem with a number of phones that are exposed to the noise from our warehouse area. The users complain that the …
Q: Our Company recently replaced the small key system at one of our smaller office locations with a Definity and an Intuity voicemail system. One …
Q: We have five office locations spread throughout the city. All of the locations have their own Definity system, but share one Intuity at what …
Q: I started getting calls this morning that our voicemail was down. We have an Intuity version 5.1. When you call the voicemail number, it …
Q: We had a situation this morning and needed to dial 911. When we tried we heard a recording that said, “Your call can’t be …
Q: We have a number of extensions set up as x-port stations to use for remote call forwarding a DID number to an employee’s cellphone. …
Q: I am trying to get the programming ready for a new PRI circuit that is going to be installed in a couple of weeks. …
Q: We have two offices located in different states. The dial plan at the main site is 4 digits, while the remote is 3. This …
Q: Our Definity system was upgraded to an S8700 CM 1.3 several years ago. We kept all of our digital and analog phones at the …
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