Telecom Reseller » Walt Medak http://www.telecomreseller.com The Voice of Unified Communication and Collaboration Tue, 07 Feb 2012 05:53:59 +0000 en hourly 1 http://wordpress.org/?v=3.3.1 Avaya Demystified: Intuity Audix Problem http://www.telecomreseller.com/2012/01/25/avaya-demystified-intuity-audix-problem/ http://www.telecomreseller.com/2012/01/25/avaya-demystified-intuity-audix-problem/#comments Wed, 25 Jan 2012 10:03:11 +0000 publisher http://www.telecomreseller.com/?p=20844 by Walt Medak

Q:  We have been having a problem with our Intuity Audix for quite some time now.  Sometimes once a month, other times …

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Q:  Before I even ask the question, I’ll start off by saying I know this is going to sound like a very …

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Q:  We are in the process of cutting over from our trusty old Avaya system to that “other brand” of VoIP phone …

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Q:  We have a handful of analog station ports programmed in our system that we have used over the years to …

]]> http://www.telecomreseller.com/2011/11/25/avaya-demystified-hot-line-destination/feed/ 0 Avaya Demystified: Is a noise a sign of coming trouble? http://www.telecomreseller.com/2011/10/30/avaya-demystified-is-a-noise-a-sign-of-coming-trouble/ http://www.telecomreseller.com/2011/10/30/avaya-demystified-is-a-noise-a-sign-of-coming-trouble/#comments Sun, 30 Oct 2011 07:51:29 +0000 publisher http://www.telecomreseller.com/?p=18120 Q:  I was doing some work in our switchroom yesterday and had some of our equipment shut off.  I don’t know if this just started …

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Q:  After attending one of your classes I decided to try to automate some of the processes we have by writing a …

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by Walt Medak

Q:  We use account codes that are supplied and maintained by our provider to make long distance calls.  If someone …

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by Walt Medak

Q:  We recently had our Intuity crash, and discovered it had not been doing backups for some time.  We had to manually

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Q:  The people in our company who have some of the newer IP phones like the call log feature.  Is there any …

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Avaya Demystified by Walt Medak

Q:  We have several different operators who staff our attendant console at various times during the day.  Some  prefer to

…]]> http://www.telecomreseller.com/2011/05/25/avaya-demystified-between-physical-and-soft/feed/ 0 Avaya Demystified: how long messages are retained in their Audix mailboxes http://www.telecomreseller.com/2011/04/18/avaya-demystified-how-long-messages-are-retained-in-their-audix-mailboxes/ http://www.telecomreseller.com/2011/04/18/avaya-demystified-how-long-messages-are-retained-in-their-audix-mailboxes/#comments Mon, 18 Apr 2011 19:00:11 +0000 publisher http://www.telecomreseller.com/?p=11056 Avaya Demystified by Walt Medak

Q:  I have had several questions from users about how long messages are retained in their Audix mailboxes.  I’m not …

]]> http://www.telecomreseller.com/2011/04/18/avaya-demystified-how-long-messages-are-retained-in-their-audix-mailboxes/feed/ 0 8434D02xxx and 8434D04xxx http://www.telecomreseller.com/2011/04/07/8434d02xxx-and-8434d04xxx/ http://www.telecomreseller.com/2011/04/07/8434d02xxx-and-8434d04xxx/#comments Thu, 07 Apr 2011 19:00:19 +0000 publisher http://www.telecomreseller.com/?p=10863 Avaya Demystified by Walt Medak

Q:  We have a number of people in our company that use 8434DX telephone sets.  I have had to replace …

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Q:  I am having some random problems being able to log in to our Definity system using an IP connection …

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Q:  We are trying to help one of our customers set up a remote office with an ISDN PRI tie …

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Q:  We are trying to set up the Audix One-Step Recording feature for a few of our users, but I’m …

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Q:  The following question came from our good friends at Western University in Pomona, CA.

Our IT Director asked us if we …

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Q:  Is there an easy way to identify the unused ports on our Definity phone switch?  We have 6 lines to add …

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by Walt Medak

Q:  A year or so ago we finally upgraded our multiple-Definity system to an S8730 system.  The smaller locations that …

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by Walt Medak

Q:  We started having problems with the loud bell that rings when the Definity is put into night mode.  In …

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by Walt Medak

Q:  Our Company just purchased a fax server system that interfaces to the phone system with analog line ports.  The …

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Q:  I was trying to make a few programming changes in the Definity at one of our other locations and having a …

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