Q: We have a remote building on our campus that is about a half-mile from our main building where the Definity is located. There are…
by Walt Medak
Q: We are having a problem with our IP phones and I haven’t been able to figure out the cause. It seems…
Q: I got a bit of a surprise yesterday when Avaya called and said our Intuity had reported an alarm to them, and they wanted…
Q: I just took over the maintenance duties for our phone system. We have an S8400 running CM 4 and a G350 gateway in a…
Q: My company has a rather old Definity G3V4 system. We have some people that answer calls to a customer service number. My boss would…
Q: We have a problem with a number of phones that are exposed to the noise from our warehouse area. The users complain that the…
Q: Our Company recently replaced the small key system at one of our smaller office locations with a Definity and an Intuity voicemail system. One…
Q: We have five office locations spread throughout the city. All of the locations have their own Definity system, but share one Intuity at what…
Q: My company has a rather old Definity G3V4 system. We have a couple people that answer calls to a “customer service” number. My boss…
Q: I started getting calls this morning that our voicemail was down. We have an Intuity version 5.1. When you call the voicemail number, it…
Q: We had a situation this morning and needed to dial 911. When we tried we heard a recording that said, “Your call can’t be…
Q: We have a number of extensions set up as x-port stations to use for remote call forwarding a DID number to an employee’s cellphone.…
Q: I am trying to get the programming ready for a new PRI circuit that is going to be installed in a couple of weeks.…
Q: We have two offices located in different states. The dial plan at the main site is 4 digits, while the remote is 3. This…
Q: Our Definity system was upgraded to an S8700 CM 1.3 several years ago. We kept all of our digital and analog phones at the…
