Telecom Reseller » Thomas B. Cross

Top-10 UC Planning – "Best Practices"

Tom Cross — Fri, 21 Oct 2011 15:40:41 +0000

Top-10 UC Planning – “Best Practices”
By Thomas B. Cross
The weekly Cloud/Skype/Lync Newsletter can be found by clicking here.

We begin a two …

PictaPedia – Social Media Pic-Pedia Glossary Announced

Tom Cross — Mon, 17 Oct 2011 17:45:05 +0000

PictaPedia – Social Media Pic-Pedia Glossary Announced

BOULDER – Social Business College (http://socialbusinesscollege.com) announced the immediate availability of PictaPedia, an online illustrated-picture social …

UC – IP-SIP Troubleshooting Guide

Tom Cross — Fri, 14 Oct 2011 15:39:41 +0000

By Thomas B. Cross www.techtionary.com

Click here for indepth tutorial on SIP/UC/IP Troubleshooting Guide.

If you are having problems whether it be Lync or …

AudioCodes and BroadSoft Sign Resale Agreement for Mobile Unified Communication Solution

Tom Cross — Thu, 13 Oct 2011 16:29:48 +0000

Bits Trump Minutes: Customers will be able to use VOIP via wireless data instead of using minutes

Lod, Israel and Phoenix, Arizona, BroadSoft Connections 2011 …

Epitaph to Steve Jobs – Marketing, Marketing, Marketing

Tom Cross — Sat, 08 Oct 2011 15:00:17 +0000

By Thomas B. Cross

Of course the news, the really big news this week was the lackluster showing of the iPhone4s which I Twittered “a …

I Hate Marketing – Marketing through "Thought Leadership” – A Few Thoughts on "How To" Become a Thought Leader

Tom Cross — Fri, 07 Oct 2011 15:38:44 +0000

I Hate Marketing – Marketing through “Thought Leadership”
or a Few Thoughts on “How To” Become a Thought Leader

By Thomas B. Cross
http://crossnetpoints.com Email …

Stop Thinking About IVR as Voice Only: Gold Systems Webinar

Tom Cross — Thu, 06 Oct 2011 19:29:04 +0000

Webinar: Stop Thinking About IVR as Voice Only
Sponsored by Gold Systems Announced November 9, 2011 TIME: 2PM ET
Hear how Gold Achieves 50%+ Lower …

Top-10 Benefits to Marketing-Communications MARCOM Calendar

Tom Cross — Tue, 04 Oct 2011 19:45:19 +0000

By Tom Cross

This article developed in support of CrossPinPoints an integrated marcom-marketing communications calendar. For more go to http://crosspinpoints.com or http://edcomcal.com

Top-10 Benefits to …

Top-10 Types of Communications in Marketing-Communications – MARCOM

Tom Cross — Sun, 25 Sep 2011 16:30:20 +0000

Top-10 Types of Communications in Marketing-Communications-MARCOM

By Thomas B. Cross

This article developed in support of CrossPinPoints™ an integrated marcom-marketing communications calendar, click here for …

SIP Trunking in Deploying Lync: Advice

Tom Cross — Thu, 22 Sep 2011 19:07:18 +0000

By Thomas Cross

The following is a review of a Microsoft webcast on SIP Trunking called How SIP Trunking Can Help You Deploy Lync or …

MARCOM-Marketing Communications Calendar – Part 1: Cross Pinpoints Marketing Corner

publisher — Mon, 22 Aug 2011 22:45:47 +0000

Top-10 Benefits of CrossPinPoints

By Thomas B. Cross

Abstract: Here are the Top-10 Benefits of a MARCOM-Marketing Communications calendar system such as CrossPinPoints: TCO-Total Cost …

Getting In & Staying On the Mind of Your Customers: Cross Pinpoints Marketing Corner

publisher — Mon, 15 Aug 2011 21:00:08 +0000

By Tom Cross

Strategic Customer Assessments In Top-10 Assessment Areas Using the CrossNetPoints Model

Publisher’s Note: With this column, Tom Cross kicks off a new …

Top-10 User Applications of CrossPinPoints Marketing-Communications Calendar

publisher — Tue, 02 Aug 2011 00:37:22 +0000

Abstract: This article is about: Training, Timing, Tasking, Tracking, Time Management, Team, Transaction, Trending, Tooling-Tailoring and Total Cost. A marcom communications calendar is an online …

If Sherlock Holmes and Columbo Did Book Reviews

publisher — Tue, 25 Jan 2011 00:49:35 +0000

Book Review – Facebook Advertising for Dummies

Authors: Dunay, Krueger, Elad

Publisher: Wiley ISBN: 978-0-470-63762-3

Columbo answer: Buy it now, explain why later.

Sherlock Holmes …

Twitter – Top-10 Business Benefits from TwitterTutors.com Announced

publisher — Thu, 18 Nov 2010 23:23:12 +0000

Online/Onsite Seminars & Guidebook available

BOULDER – TwitterTutors (http://twittertutors.com) announces Top-10 business benefits of Twitter and online/onsite TwitterTutors Tips training. “Twitter is a …

OP-ED: Death of Avaya More Like What Mark Twain Said

publisher — Wed, 11 Aug 2010 12:00:48 +0000

Death of Avaya More Like What Mark Twain Said
OPED by Thomas B. Cross

Speaking of Avaya rising like the Phoenix – their contact center …

Time is Money – Tele/Presence is All About Time

publisher — Thu, 05 Aug 2010 21:34:26 +0000

One major study discovered that the average white-collar worker spends over 50 percent of his or her time "communicating," a category that includes attending meetings, reporting on them, and talking on the telephone. Executives spend an average of 75 to 80 percent of their time communicating. According to an AT&T study, executives spend an average of 94 percent of their time in communication-related activity. Oral communication accounts for 69 percent of executives' time, with 53 spent in face-to-face meetings and 16 percent on the telephone. Most studies, in fact, reveal that almost half of the typical manager's time is spent in meetings.

Tom Cross, IT Gun for Hire

publisher — Wed, 07 Jul 2010 16:22:54 +0000

Tom Cross, acclaimed founder of Techtionary and the MCS Forum, is available to work on your project.

Four Flavors of SIP Trunking

admin — Fri, 14 May 2010 19:52:04 +0000

by Thomas B. Cross

Like the many flavors of ice cream, there will be many flavors of SIP trunk types and applications. It is a …

PBX Extinction

admin — Sat, 03 Apr 2010 04:19:45 +0000

by Thomas B. Cross CEO, TECHtionary.com

A long time ago I was told by a vice president to quit typing and get off the Wang …

Presence Power

admin — Thu, 04 Mar 2010 23:43:04 +0000

by Thomas B. Cross, CEO, TECHtionary.com

Presence in telecom is the concept of personal status at any given moment. Certainly there have been earlier efforts …

Assimilation is Essential

admin — Thu, 04 Mar 2010 23:42:49 +0000

by Thomas B. Cross, TRN Technology Editor & CEO, TECHtionary.com

For more than two decades, Microsoft has been hanging around the telephony business. In the …

The Many Flavors of SIP Trunking and Applications

admin — Thu, 04 Mar 2010 23:42:23 +0000

by Tom Cross

Like the many flavors of ice cream, there will be as many of SIP trunk types and applications. As we move forward …

VPLS Extends VLANs into MPLS-VPNS

admin — Thu, 04 Mar 2010 23:41:59 +0000

by Thomas B. Cross, Techtionary.com

Virtual Private LAN Service allows customers to create VLANs in a metro or global network using Multi-Protocol Label Switching or …

OCS and Voice Quality

admin — Thu, 04 Mar 2010 23:41:37 +0000

by Thomas B. Cross

Some ways OCS improves on voice quality are:

Quality Controller provides for dynamic adaptation to real-time network conditions with progressive bit …