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Top-10 UC Planning – “Best Practices”
By Thomas B. Cross
The weekly Cloud/Skype/Lync Newsletter can be found by clicking here.

We begin a two …

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PictaPedia – Social Media Pic-Pedia Glossary Announced

BOULDER – Social Business College (http://socialbusinesscollege.com) announced the immediate availability of PictaPedia, an online illustrated-picture social

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By Thomas B. Cross www.techtionary.com

 

Click here for indepth tutorial on SIP/UC/IP Troubleshooting Guide.

If you are having problems whether it be Lync or …

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Bits Trump Minutes: Customers will be able to use VOIP via wireless data instead of using minutes

Lod, Israel and Phoenix, Arizona, BroadSoft Connections 2011 …

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By Thomas B. Cross

Of course the news, the really big news this week was the lackluster showing of the iPhone4s which I Twittered “a …

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I Hate Marketing – Marketing through “Thought Leadership”
or a Few Thoughts on “How To” Become a Thought Leader

By Thomas B. Cross
http://crossnetpoints.com Email …

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Webinar: Stop Thinking About IVR as Voice Only
Sponsored by Gold Systems Announced November 9, 2011 TIME: 2PM ET
Hear how Gold Achieves 50%+ Lower

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By Tom Cross

This article developed in support of CrossPinPoints an integrated marcom-marketing communications calendar. For more go to http://crosspinpoints.com or http://edcomcal.com

Top-10 Benefits to

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Top-10 Types of Communications in Marketing-Communications-MARCOM

By Thomas B. Cross

This article developed in support of CrossPinPoints™ an integrated marcom-marketing communications calendar, click here for

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By Thomas Cross

The following is a review of a Microsoft webcast on SIP Trunking called How SIP Trunking Can Help You Deploy Lync or …

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Top-10 Benefits of CrossPinPoints

By Thomas B. Cross

Abstract: Here are the Top-10 Benefits of a MARCOM-Marketing Communications calendar system such as CrossPinPoints: TCO-Total Cost …

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By Tom Cross

Strategic Customer Assessments In Top-10 Assessment Areas Using the CrossNetPoints Model

Publisher’s Note: With this column, Tom Cross kicks off a new

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Abstract: This article is about: Training, Timing, Tasking, Tracking, Time Management, Team, Transaction, Trending, Tooling-Tailoring and Total Cost. A marcom communications calendar is an online …

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Book Review – Facebook Advertising for Dummies

Authors: Dunay, Krueger, Elad

Publisher: Wiley ISBN: 978-0-470-63762-3

Columbo answer: Buy it now, explain why later.

Sherlock Holmes …

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Online/Onsite Seminars & Guidebook available

BOULDER – TwitterTutors (http://twittertutors.com) announces Top-10 business benefits of Twitter and online/onsite TwitterTutors Tips training.   “Twitter is a …

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Death of Avaya More Like What Mark Twain Said
OPED by Thomas B. Cross

Speaking of Avaya rising like the Phoenix – their contact center …

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One major study discovered that the average white-collar worker spends over 50 percent of his or her time “communicating,” a category that includes attending meetings, reporting on them, and talking on the telephone. Executives spend an average of 75 to 80 percent of their time communicating. According to an AT&T study, executives spend an average of 94 percent of their time in communication-related activity. Oral communication accounts for 69 percent of executives’ time, with 53 spent in face-to-face meetings and 16 percent on the telephone. Most studies, in fact, reveal that almost half of the typical manager’s time is spent in meetings.

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Tom Cross, acclaimed founder of Techtionary and the MCS Forum, is available to work on your project.

Read more here: Cross Information

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by Thomas B. Cross

Like the many flavors of ice cream, there will be many flavors of SIP trunk types and applications.  It is a …

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PBX Extinction

April 2, 2010 // Thomas B. Cross

by Thomas B. Cross CEO, TECHtionary.com

A long time ago I was told by a vice president to quit typing and get off the Wang …

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Presence Power

March 4, 2010 // Thomas B. Cross

by Thomas B. Cross, CEO, TECHtionary.com

Presence in telecom is the concept of personal status at any given moment. Certainly there have been earlier efforts …

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by Thomas B. Cross, TRN Technology Editor & CEO, TECHtionary.com

For more than two decades, Microsoft has been hanging around the telephony business. In the …

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by Tom Cross

Like the many flavors of ice cream, there will be as many of SIP trunk types and applications. As we move forward …

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by Thomas B. Cross, Techtionary.com

Virtual Private LAN Service allows customers to create VLANs in a metro or global network using Multi-Protocol Label Switching or …

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by Thomas B. Cross

Some ways OCS improves on voice quality are:

Quality Controller provides for dynamic adaptation to real-time network conditions with progressive bit …

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