Telecom Reseller » Ask the Pro

Ask the Pro:Which guideline do I follow?

publisher — Tue, 01 Jun 2010 08:14:54 +0000

Q. There is a statement on my local service invoice that I only have 30 days after the invoice date to dispute charges. A. Telecom Service Providers often put terms and conditions in multiple documents – in their tariff or service/price guide, on their invoices, or even in the fine print on marketing material.

Ask the Pro: NANP vs NANPA?

admin — Fri, 14 May 2010 20:22:57 +0000

Q: What is the difference between NANP and NANPA?

A: NANP is for the PSTN in 19 North American countries, while the North American Numbering…

Ask the Pro: 10-digits?

admin — Fri, 14 May 2010 20:22:44 +0000

Q: Why are telephone numbers in the US standardized to 10-digits while there appears to be no standardization anywhere else in the world?

A: AT&T…

Ask a Telecom Pro:Where do I file this complaint?

publisher — Sat, 01 May 2010 14:04:24 +0000

Q: I need to file a formal complaint against my Wireless Telecom Service Provider over an unresolved billing dispute. A. Every contract, for telecom services or not, should note that it is governed by the laws of a particular state.

Ask the Pro: Sell a Toll-Free Number

admin — Sat, 03 Apr 2010 04:18:29 +0000

Q: My organization is interested in a specific toll-free number that spells out our name. To make a long story short, I found out the…

Ask the Pro: What is a RespOrg

admin — Sat, 03 Apr 2010 04:17:47 +0000

Q: What is a RespOrg?

A: Toll-free numbers are assigned to subscribers on a first-come, first-served basis by toll-free telecom service providers and responsible organizations,…

Ask the Pro: Thrifty Bill

admin — Mon, 08 Mar 2010 21:09:17 +0000

Q: What’s the definition of a Thrifty Bill?

A: It is one form of loose traffic, which is defined as “usage-based traffic not tied to…

Ask the Pro: 501(c)(3) Non-Profit

admin — Mon, 08 Mar 2010 22:08:50 +0000

Q: I work for a 501(c)(3) non-profit tax-exempt organization and yet we find taxes and surcharges on some of our telecom invoices. Why would this…

Ask the Pro: DSL

admin — Thu, 04 Mar 2010 23:34:40 +0000

Q: What is DSL?

A: DSL (Digital Subscriber Loop/Line), or xDSL, is a family of technologies that allows for the transmission of digital data over…

Ask the Pro: Wi-Fi and WiMAX

admin — Thu, 04 Mar 2010 23:34:21 +0000

Q: What is the difference between Wi-Fi and WiMAX?

A: Wi-Fi and WiMAX represent marketing terms for two different technical standards established by the IEEE…