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This week at Enterprise Connect, Teresa Dixon, Director of Product Management and Todd Remely, Director of Marketing for Unimax sat down with Telecom Reseller to …
Podcast: Play in new window | Download (Duration: 15:32 — 7.1MB)
This week at Enterprise Connect, Teresa Dixon, Director of Product Management and Todd Remely, Director of Marketing for Unimax sat down with Telecom Reseller to …
Podcast: Play in new window | Download (Duration: 15:32 — 7.1MB)
London, 18 February, 2013 – In the current operating environment, organizations need to improve the efficiency of business processes and provide better services and innovative …
Company offers a sincere ‘Thank You’ to its customers and partners for two decades of success
Allen, TX – February 15, 2013 – TelStrat, a …
Hello IP PBX fans!Q3 2012 numbers are in and here is a glimpse of the market dynamics, trends, what’s new and some insight into areas …
Avis mobilizes experts beyond the contact center to best serve customers across Scandinavia
Aastra, a leading company at the forefront of the enterprise communication market, …
Virtual Hold Technology Publishes Online Shopping Study
Akron, Ohio – Nov. 19, 2012 – Online retail sales for CyberMonday and all year-round could be increased, …
By Karl Soderlund, Vice President, Americas Channel Sales, Avaya
In today’s market, Unified Communications resellers have a critical question to ask: Will you invest to …
Vancouver, WA April 9, 2012 – DESI Telephone Labels supports snom 720 and 760 on one label sheet. Make labels professional looking by printing the …
Introducing Voyager PRO HD with Sensors and InstantMeeting Conference Calling App
SANTA CRUZ, CA–(Marketwire – Oct 11, 2011) – Professionals on the go now have …
The ER-S1U4P is a One Space, Four-Post Vented Rack Shelf Fitting Components up to 16.85-Inches Wide with a Load Capacity of up to 200 lbs.…
By Ernie Wallerstein, President, Zeacom (www.Zeacom.com)
Customer interactions are the lifeblood of any enterprise – public or private. Contact and service center agents …
By Jeff Owen
AudioCodes Ltd. is a Microsoft channel partner that designs, manufactures and sells advanced Voice over IP and converged VoIP and Data networking …
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By Doug Green
ANDTEK delivers software solutions for networking environments. The company features computer telephony, voice recording, team collaboration, emergency notification, directory integration, and attendant …
Podcast: Play in new window | Download (Duration: 7:36 — 3.5MB)
to Accelerate Adoption of Managed Services Across the Copier and Equipment Market
New U.S. Agreement Designed to Drive Recurring Revenue for IBPI’s Members Through Sale …
SANTA CRUZ, CA, Jul 07, 2011 (MARKETWIRE via COMTEX) — Plantronics PLT 0.00% invites all Cisco Live(TM) 2011 attendees to stop by the Plantronics booth …
at Microsoft Worldwide Partner Conference 2011
SANTA CRUZ, CA–(Marketwire – Jul 7, 2011) – Plantronics (NYSE: PLT) invites Microsoft Worldwide Partner Conference attendees to …
Fort Lauderdale, Florida (June 21, 2011) – Metropolis Technologies, Inc., a premier telemanagement solutions provider, is proud to announce the launch of ProfitWatch ULTRA, the …
Navigating Through the Nascent Stages to Create a (Social) Media-Rich Contact Center
Social media’s explosion has impacted every form of customer interaction and communication. By …
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Direct Link Systems in Gaborone, Botswana, has installed and put into service XOP Networks’ first Universal Services Node (USN) based Audio Conferencing Bridge. DLS will …
Nuance Complete Care Engages Consumers over the Customer Contact Life Cycle with Smarter Automated Conversations that Deliver a Better Customer Experience
BURLINGTON, Mass.–(BUSINESS WIRE…
Snehal Patel, CEO of InteractCRM is getting at the “context of context”.
InteractCRM specializes in solutions for CTI Screen pop, Intelligent Contact Routing, Self Service …
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