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Screen Shot 2013-04-16 at 10.13.28 AMPriority Dispatch and VPI Unite to Offer the Most Advanced Quality Assurance Solution for Emergency Communication Center, Integrated AQUA and VPI CAPTURE Systems Unveiled at

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Industry Veteran Brenda Budzynski Brings 25 Years of Innovation Expertise spectralink_logo

BOULDER, Colo., April 10, 2013 /PRNewswire/ – Spectralink Corporation (“Spectralink”), a global leader in wireless solutions …

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This week at Enterprise Connect, Teresa Dixon, Director of Product Management and Todd Remely, Director of Marketing for Unimax sat down with Telecom Reseller to …

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This week at Enterprise Connect, Teresa Dixon, Director of Product Management and Todd Remely, Director of Marketing for Unimax sat down with Telecom Reseller to …

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London, 18 February, 2013 – In the current operating environment, organizations need to improve the efficiency of business processes and provide better services and innovative …

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Company offers a sincere ‘Thank You’ to its customers and partners for two decades of success

Allen, TX – February 15, 2013 – TelStrat, a …

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Hello IP PBX fans!Q3 2012 numbers are in and here is a glimpse of the market dynamics, trends, what’s new and some insight into areas …

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Avis mobilizes experts beyond the contact center to best serve customers across Scandinavia

Aastra, a leading company at the forefront of the enterprise communication market, …

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Yorktel Chief Technology Officer to Present, “Build Infrastructure to SupportCollaboration Participation”

Yorktel (Booth: #543) announced that it will showcase its full suite of hosted media solutions at …

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Virtual Hold Technology Publishes Online Shopping Study

Akron, Ohio – Nov. 19, 2012 – Online retail sales for CyberMonday and all year-round could be increased, …

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By Karl Soderlund, Vice President, Americas Channel Sales, Avaya

In today’s market, Unified Communications resellers have a critical question to ask:  Will you invest to …

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Vancouver, WA April 9, 2012 – DESI Telephone Labels supports snom 720 and 760 on one label sheet.  Make labels professional looking by printing the …

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Telehealth app for blood pressure and risk factor monitoring dedicated to medical health professionals and pharmaceutical industry.

POPSI CUBE, a company dedicated to clinical …

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Introducing Voyager PRO HD with Sensors and InstantMeeting Conference Calling App

SANTA CRUZ, CA–(Marketwire – Oct 11, 2011) – Professionals on the go now have …

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The ER-S1U4P is a One Space, Four-Post Vented Rack Shelf Fitting Components up to 16.85-Inches Wide with a Load Capacity of up to 200 lbs.

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By Ernie Wallerstein, President, Zeacom (www.Zeacom.com)

Customer interactions are the lifeblood of any enterprise – public or private.  Contact and service center agents …

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By Jeff Owen

AudioCodes Ltd. is a Microsoft channel partner that designs, manufactures and sells advanced Voice over IP and converged VoIP and Data networking …

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By Doug Green

ANDTEK delivers software solutions for networking en­vironments. The company features computer telephony, voice recording, team collaboration, emergency notification, directory integration, and attendant …

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to Accelerate Adoption of Managed Services Across the Copier and Equipment Market

New U.S. Agreement Designed to Drive Recurring Revenue for IBPI’s Members Through Sale

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SANTA CRUZ, CA, Jul 07, 2011 (MARKETWIRE via COMTEX) — Plantronics PLT 0.00% invites all Cisco Live(TM) 2011 attendees to stop by the Plantronics booth …

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at Microsoft Worldwide Partner Conference 2011

SANTA CRUZ, CA–(Marketwire – Jul 7, 2011) – Plantronics (NYSE: PLT) invites Microsoft Worldwide Partner Conference attendees to …

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Fort Lauderdale, Florida (June 21, 2011) – Metropolis Technologies, Inc., a premier telemanagement solutions provider, is proud to announce the launch of ProfitWatch ULTRA, the …

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Navigating Through the Nascent Stages to Create a (Social) Media-Rich Contact Center

Social media’s explosion has impacted every form of customer interaction and communication.   By …

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XOP Networks USN Installation

Direct Link Systems in Gaborone, Botswana, has installed and put into service XOP Networks’ first Universal Services Node (USN) based Audio Conferencing Bridge. DLS will

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Nuance Complete Care Engages Consumers over the Customer Contact Life Cycle with Smarter Automated Conversations that Deliver a Better Customer Experience

BURLINGTON, Mass.–(BUSINESS WIRE

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Snehal Patel, CEO of InteractCRM is getting at the “context of context”.

InteractCRM specializes in solutions for CTI Screen pop, Intelligent Contact Routing, Self Service …

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