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Supervisor Dashboard Highlighted as Winning Entry at Cisco Collaboration Partner Summit

Nov. 12, 2013 (Princeton, NJ) – Servion Global Solutions, a specialist in customer interaction management solutions, was recognized at the 2013 Cisco Collaboration Partner Summit for their entry in the AppSmart DX Contest.

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World’s Largest Conferencing and Collaboration Solutions Provider Will Offer Leading Value-Focused Videoconferencing System

SINGAPORE AND REDWOOD CITY, CALIF. – November 12, 2013 – InterCall, a subsidiary of West Corporation and the world’s largest conferencing and collaboration services provider, and Tely Labs, the leader in simple, secure and affordable video conferencing, announced a partnership today in which InterCall will offer the telyHD Pro appliance to its customers throughout Asia Pacific. 

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Broadvox logoDallas, Texas, November 1, 2013 – Broadvox, a leading provider of SIP and cloud-based Unified Communications services, announced today it will participate in Polycom’s phone trade-in-program, Trade4TheBest.

Beginning October 1, 2013 and running until June 20, 2014, the Trade4TheBest program allows customers to trade in legacy phone equipment from Polycom and other vendors in exchange for trade-in rebates, redeemable toward new, state-of-the-art handsets from Polycom.

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Companies Need a Unified Cloud and Network Strategy to Maximize Full Benefits of Cloud Computing

HERNDON, VA–(Marketwired – Nov 11, 2013) –  XO Communications today announced that it will host a free business webinar on how to prepare and implement an integrated network and multi-cloud environment strategy.

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Online Tech’s Nov. 12 Webinar ‘Is BYOD Right for Your Organization’ Offers Legal and Technical Guidance to Securely Implement an Effective Strategy

ANN ARBOR, MI–(Marketwired – November 11, 2013) – Employees expect to be able to use their personal phones, tablets and laptops at work.

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Legislation Lets Consumers Choose U.S. Based Call Centers, Bans Tax Dollars for Companies that Offshore U.S. Call Center Jobs, & Would Require Customer Service Reps to Identify Their Location – And Offer Consumers the Chance To Be Transferred To A U.S.

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Proving that preparation will get you to the head of the class

By Alan Percy, Senior Director of Marketing, AudioCodes

Earlier this summer I wrote about the importance of network readiness and preparation in advance of enterprise-wide implementations of Microsoft Lync – quoting Benjamin Franklin “By failing to prepare, you are preparing to fail”  Apparently the administrators at Allen Independent School District in Allen, Texas were paying attention in their American History class and heeded Ben’s advice as they began their Lync implementation.

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Alteva logoPHILADELPHIA, PA–(Marketwired – Nov 7, 2013) – Alteva (NYSE MKT: ALTV) (the “Company”), a premier provider of hosted Unified Communications-as-a-Service (UCaaS), announced that effective November 1, 2013, the Company appointed Kelly C. Bloss as Chairman of the Board of Directors to succeed Robert J.

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8x8 logoSAN JOSE, Calif.- 8×8, Inc. (NASDAQ:EGHT), a leading provider of cloud communications and collaboration solutions, today announced it has signed an agreement with Interxion, (NYSE:INXN), Europe’s leading provider of cloud and carrier-neutral colocation data center services, for interconnection and localization services at Interxion’s London data center, home to customers such as NASDAQ and Thomson Reuters.

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8x8 logo8×8, Inc. (Nasdaq: EGHT), provider of innovative cloud communications and computing solutions offers Virtual Office which mimics your office business phone system with the voice, video and PBX benefits to Android devices. Also available for the iPhone and iPad, Virtual Office Mobile provides a single unified communications solution that works across the business world’s most widely used mobile devices, making it ideal for companies with a bring-your-own-device (BYOD) policy and those affected by the BART Strike

Virtual Office Mobile 4.0 adds visual voicemail, IM/presence and fax management, enabling employees to easily access their messages and co-workers while on the go.

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Institute for Business and Home Safety Reveals 25% of Businesses Never Reopen Following a Major Disaster

8x8 logoSAN JOSE, Calif.–(BUSINESS WIRE)– When Hurricane Sandy struck a year ago, many businesses were unprepared to handle the communications outages, loss of electricity and physical destruction she caused.

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With a Customer Base of Over 35,000 Businesses and Increased Mid-Market Adoption, 8×8 Secures Positioning in the Leaders Quadrant for Second Consecutive Year

8x8 logoSAN JOSE, Calif.–()–8×8, Inc. (Nasdaq:EGHT), a provider of cloud communications and collaboration services, today announced that Gartner Inc., the world’s leading information technology research and advisory firm, has placed 8×8 in the Leaders quadrant of its 2013 “Magic Quadrant for Unified Communications as a Service (UCaaS) in North America” published on November 5, 2013—for the second year in a row.

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Expands Presence in LATAM with Tangoe Do Brasil Serviços Tecnológicos Ltda to Address Growing Mobile Landscape

ORANGE, Conn.– Tangoe, Inc. (NASDAQ: TNGO), a leading global provider of Communications Lifecycle Management(CLM) software and related services, today announced its continued expansion in the Latin America region with a new entity in Brazil.

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Frisco, Texas, Nov. 4, 2013 – GENBAND, a leading developer of multimedia and cloud communications solutions, today announced that Gartner Inc., the world’s leading information technology research and advisory company, has positioned GENBAND in the Leaders Quadrant of the Magic Quadrant for Session Border Controllers (SBC), published Oct.

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Business Customers Can Seamlessly Integrate Grandstream’s UCM6100 series with SIP Trunking services from nexVortex

Grandstream logoBoston, MA and Herndon, VA (November 7, 2013) – nexVortex, a leader in IP-based communications services and an industry expert in SIP Trunking technology, today announced the completion of interoperability testing between their SIP Trunking services and Grandstream’s UCM6100 series IP PBX Appliance.

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rosenneTransforming Business Processes through Integration & Collaboration

Modern enterprise Unified Communications and Collaboration (UC&C) suites, integrating fixed and mobile communications, as well as bringing people together through effective collaboration, are changing business processes, enhancing enterprises users and customers experience, and enabling enterprises to reach higher levels of productivity and enhanced customer satisfaction.

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Nortech Solution ‘Powered by Mitel’ Now Offered by Carrier Phonera

Mitel logoOTTAWA and STOCKHOLM, Nov. 7, 2013 (GLOBE NEWSWIRE) — Nortech has launched new cloud communications and collaboration solutions with Mitel(R) (Nasdaq:MITL) (TSX:MNW) in Scandinavia. Based on Mitel’s MiCloud technology, the white label service is now available to resellers, systems integrators and carriers in Sweden and Norway with plans to expand into other Scandinavian markets.

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VoIP Supply representatives have expert knowlegdge of how Plantronics UC Headsets can make workplaces more efficient.

voip sullpy logoBuffalo, NY (PRWEB) November 07, 2013 – VoIP Supply is announcing the completion of the Plantronics Connect Unified Communications (UC) Certification Program.

VoIP Supply can show customers the benefits of UC technology, how it adds value to a business, and the way that Plantronics Headsets are transforming the workplace.

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Comprehensive Telecom Expense Management Solution Maximizes Savings for Enterprise Clients

SACRAMENTO, CA–(Marketwired – November 06, 2013) – LinkSource Technologies, a technology solutions company offering managed services in voice and data, mobility, cloud, IT support and procurement, has partnered with Tangoe (NASDAQ: TNGO) to offer enterprise clients world-class telecommunications expense management (TEM) services through the LinkSource TotalTEM solution.

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Call Manager Mobile Empowers Apple iOS 7 Users to Access Toshiba’s VIPedge Cloud-based Business Telephone Solution

Toshiba logoIRVINE, Calif., Nov. 6, 2013 ― Toshiba America Information Systems Inc., Telecommunication Systems Division (Toshiba — www.telecom.toshiba.com) today announced the availability of Call Manager™ Mobile at the Apple App StoreSM for iPhone® running Apple iOS 7.

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SAN DIEGO, CA–(Marketwired – Nov 6, 2013) – Whether a company is switching their old landline phone system to Voice-over-Internet-Protocol (“VoIP”) for the huge monthly savings, the wide array of ultra-professional features, or the superior call-quality, they should get the best provider to suit their specific needs.

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New WebRTC platform from Crosspeer Cloud that provides back-end support for WebRTC Apps is available to Developers for Beta Testing. 

In advance of the WebRTC Conference & Expo being held next week in Santa Clara, Crosspeer announced the availability of their WebRTC Cloud Platform Beta Program.

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Voss logoWednesday, November 6, 2013 – Richardson, TX – VOSS Solutions today announced the appointment of Jim Ortbals as Vice President, Partner Sales.

Following the recently announced VOSS-4-UC in September 2013, the latest release of the VOSS UC management platform, there has been a growing requirement from the global partner community to develop new go-to-market strategies with VOSS, as VOSS-4-UC is well suited to help partners deliver additional value to their end customers.

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Data Indicates Generations X and Y are driving the need for multichannel engagement options such as web chat, electronic messaging, social media and smartphone applications

Dimension Data logoNEW YORK – November 5, 2013 – Dimension Data, the $5.8 billion global information and communications technology (ICT) services and solutions provider, today announced the results of its 2013/2014 Global Contact Center Benchmarking Report, which uncovers significant challenges and emerging trends indicating that the contact center of the future requires a new caliber of technology and resources to keep clients engaged and employees happy.

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Global revenue for residential and business VoIP services has increased three percent to $33 billion during the first half of the year, according to a new report from Infonetics Research. This follows as a result of businesses, especially large enterprises, resorting to hosted services as alternatives to on-premises solutions.

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Comprehensive Cloud-based Phone System & UC Solution

Zultys logoSUNNYVALE, CA – November 6, 2013 – Zultys, a premier provider of innovative unified communications solutions that empower businesses to collaborate effectively, today announced MXvirtual, a cloud-based comprehensive Unified Communications solution for enterprises and managed service providers.

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