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Industry-leading systems work seamlessly together as part of powerful business VoIP solutions

Zultys logoSunnyvale and Los Angeles, CA – August 6, 2013 – Zultys, a premier provider of innovative unified communications solutions that empower businesses to collaborate effectively, and TelePacific® Communications, a leader in connect, cloud and business continuity solutions for small and medium sized businesses, announce the certification of interoperability of SmartVoice, TelePacific’s award-winning dynamic Session Initiation Protocol trunking solution, and Zultys’ award-winning all-in-one IP Phone Systems.

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BannerV1.0SAN JOSE, CA–(Marketwired – Aug 5, 2013) –  A new generation is entering the management ranks of companies worldwide, and like previous generations, they will bring with them their own preferred ways of communicating and collaborating. A global study announced today by Cisco (NASDAQ: CSCO) revealed that the majority of these next-generation executives intend to depend heavily upon business-class video to connect with their teams, colleagues, suppliers, customers and prospects, as well as to help their businesses deliver new products and services.

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Mobile/Wireless, Outsourced IT Services (Including Cloud), and Hardware Investments Rise

FRAMINGHAM, MA–(Marketwired – Aug 2, 2013) – IDG’s CIO, the executive-level IT media brand providing insight into business technology leadership, reveals the CIO Tech Poll: IT Economic Outlook results for June 2013.

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Internal Promotion for Executive Team Member Who Has Been a Leader in Transitioning VoIP Supply’s Finance Department.

Buffalo, NY (PRWEB) August 03, 2013 – VoIP Supply LLC, North America’s leading supplier of VoIP equipment and complete solutions, is pleased to announce the promotion of an executive team member.

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Recording capability can improve compliance, quality monitoring and coaching for customer service delivered via video conferencing with contact centers

RA’ANANA, ISRAEL, July 30, 2013 – NICE Systems (NASDAQ: NICE) today announced the launch of its Contact Center Video Recording solution, which helps organizations deliver an excellent customer experience by monitoring and enhancing the quality of service provided via video-enabled contact centers.

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TIA logoArlington, Va. (August 2, 2013) – The Telecommunications Industry Association(TIA), the leading association representing the manufacturers and suppliers of high-tech communications networks, today applauded the nomination of Michael P. O’Reilly to the Federal Communications Commission (FCC).

TIA President Grant Seiffert commented, “With his broad, extensive background with communications issues, Mike O’Rielly is well equipped to hit the ground running at the FCC. 

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A game-changer for SMBs and large corporations, EVC100 can be deployed in a wide range of office environments, is mobile and tablet-friendly and is covered by a three-year warranty

Aver logoSILICON VALLEY, CA, AVer Information, Inc., a leading provider of innovative video conferencing solutions for SMBs and large corporations, today announced the launch of EVC100, the industry’s first under-$1,000, enterprise-class HD video conferencing solution for companies of any size.

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XPmigrationsXPMigrations.com, a new co-op community of talented expert certified SMB IT Pros (“Geeks”), was launched today for the purpose of assisting small and mid-sized businesses (SMBs) with upgrading away from Windows XP prior to the April 8, 2014 end-of-life deadline.

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Find Out What This Means For You At The SUITS Conference.

SUITS conferenceThe White House announced major steps to improve incentives for future innovation in high tech patents, a key driver of economic growth and good paying American jobs. The White House issued five executive actions and seven legislative recommendations designed to protect innovators from frivolous litigation and ensure the highest-quality patents in our system.

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Analysts to Discuss Costs and Risks of Cloud Agreements at the 2013 Gartner IT Financial, Procurement & Asset Management Summits, September 11-12 in London and September 25-27 in Orlando, Florida

Buyers of commercial cloud services, especially software as a service (SaaS), are finding security provisions inadequate.

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Mobile Helix warns that native app approach to mobility is harming industry

NEW YORK, July 31, 2013: Mobile Helix, the enterprise application and data security expert, today announced the findings of an independent CIO survey[1] of 300 IT decision makers in the UK and US exploring challenges and barriers to mobilizing enterprise applications.

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  • Lone Star Corporate Services today announces  the addition of Sean Flippo to its executive team.  In his new role as Chief Marketing Officer and EVP of Sales, Mr. Flippo is responsible for overseeing Lone Star’s expansion and profitable growth, along with driving customer satisfaction, corporate strategy and messaging.  

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Service Provider Voice Industry Undergoing an Upgrade Cycle

REDWOOD CITY, Calif. – July 31, 2013 – Dell’Oro Group, the trusted source for market information about the networking and telecommunications industries, reported that spending in voice core key growth segments LTE and IP Multimedia Subsystem (IMS) Core, will continue to increase over the next five years. 

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Sound Telecom, a nationwide provider of Telephone Answering Services, Contact Center Solutions and Cloud-based Phone Systems today announced the appointment of Andrew Tillery as its Marketing Director at their corporate headquarters in Seattle, Washington.

Sound Telecom logoSeattle WA July 31, 2013– Andrew Tillery has been hired as the Marketing Director for Sound Telecom to fuse traditional, social and digital media marketing.

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CTI Group logoCTI Group (Holdings) Inc. (OTCQB:CTIG), a leading developer of carrier-grade telecommunications solutions for fixed, mobile and converged communications, today confirmed they will be attending the Cloud Communications Alliance (CCA) event in San Diego, California.

The Cloud Communications Alliance (CCA) is the only industry peer association specifically dedicated to the advancement of cloud communications technologies.

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Tools for bottom-up collaboration and motivation are used infrequently by enterprises and to a lesser extent than traditional, top-down approaches 

RA’ANANA, Israel, July 31, 2013 – NICE Systems (NASDAQ: NICE) today announced that a benchmark study on trends and best practices in frontline performance management indicates that a majority of companies do not use collaboration and gamification to improve employee engagement.

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Increases company access to OVCC services

SAN RAMON, Calif. – July 30, 2013 – More enterprise videoconference users will have access to OVCC compliant visual communications services under an OVCC wholesale policy announced today.

Open Visual Communications Consortium, the organization that enables service providers to deliver a consistent visual communications experience to enterprise customers across networks and devices, now allows OVCC managed service providers to re-sell their OVCC compliant services to other providers, thereby improving access to OVCC services and expanding the addressable market for OVCC services.

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Certification Ensures Interoperability of Digium’s Switchvox IP PBX with Schmooze Com’s SIPStation Unlimited SIP Trunk Service

Huntsville, AL, and Neenah, WI – July 30, 2013 – Digium®, Inc., the Asterisk® Company, and Schmooze Com, today announced that Digium’s Switchvox IP PBX has been certified to work with Schmooze Com’s Session Initiation Protocol (SIP) trunking solution, SIPStation.

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by Steven Ostrowski, Director, Corporate Communications for CompTIA

I’m writing today from CompTIA (www.comptia.org), the non-profit association for the information technology (IT) industry, and with news from day two of ChannelCon 2013, the premier event for the IT channel, taking place this week in Orlando, Fla.

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Sound Telecom logoSound Telecom a nationwide provider of telephone answering services, contact center solutions and cloud-based business voicemail systems today announced the promotion of top performer Melinda Howard to a pivotal training position.

An important tenet of Sound Telecom’s mission statement is devoted to creating career paths for its employees and mentoring, developing and promoting talent within its own ranks. 

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TIA logoThe Telecommunications Industry Association (TIA) endorsed the Cybersecurity Act of 2013 (S. 1353). In a letter sent to Senators Rockefeller and Thune, TIA President Grant Seiffert stressed the importance of making certain companies are able to adapt to evolving threats.  In the letter, Seiffert commented:

“TIA and our member companies are committed to ensuring that ICT products, technologies, and systems are secure, reliable, and able to adapt to ever-evolving threats. 

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Desktop-as-a-Service Could Be the Key to Overcoming BYOD Concerns

ANDOVER, MA–(Marketwired – Jul 30, 2013) – NaviSite, Inc., a Time Warner Cable Company and premier provider of enterprise-class hosting, managed applications, managed messaging and managed cloud services, today announced the results of a survey aimed at more than 700 IT decision makers to better understand their BYOD challenges and feelings toward using Desktop-as-a-Service (DaaS) to combat those challenges.

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Live, Face-to-Face, Secure, Agent Interaction Reduces Wait Time and Enhances Service and Support

Eatontown, NJ (July 30, 2013) – Yorktel (@Yorktelcorp), the worldwide leader in video managed services, today announced the availability of its Yorktel VideoKiosk.  An innovative and easy-to-use solution, Yorktel VideoKiosk empowers customers with a convenient and secure means through which to interact with remote service agents live and in real-time.

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July 27, 2013 – COMPTEL today filed comments on the applications of Verizon to (1) discontinue offering certain copper-based special access services that are “incompatible with fiber” in lower Manhattan and portions of New Jersey where copper facilities were allegedly destroyed by Superstorm Sandy and replaced with fiber (2) discontinue landline service on the western end of Fire Island and offer fixed wireless service in its place.

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Organization Says Aftermath of Sandy Highlights Need for Prompt Discussion about Transition from Legacy Phone Services to All-IP Network

TIA logoArlington, VA (July 29, 2013) – The Telecommunications Industry Association (TIA), the leading association representing the manufacturers and suppliers of high-tech communications networks, today issued comments to the Federal Communications Commission regarding the request by Verizon Wireless to discontinue some services as a result of Hurricane Sandy.

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Cloud and Network Services Provider Offers Strategies to Help SMBs Secure Information, Ensure Business Continuity

ATLANTA, July 29, 2013 (GLOBE NEWSWIRE) — Cbeyond, Inc. (Nasdaq:CBEY), the technology ally for small and mid-sized businesses (SMBs), today shared its top five tips to help businesses secure critical information, maintain business continuity and ensure ongoing productivity.

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