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Nortech Solution ‘Powered by Mitel’ Now Offered by Carrier Phonera

Mitel logoOTTAWA and STOCKHOLM, Nov. 7, 2013 (GLOBE NEWSWIRE) — Nortech has launched new cloud communications and collaboration solutions with Mitel(R) (Nasdaq:MITL) (TSX:MNW) in Scandinavia. Based on Mitel’s MiCloud technology, the white label service is now available to resellers, systems integrators and carriers in Sweden and Norway with plans to expand into other Scandinavian markets.

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VoIP Supply representatives have expert knowlegdge of how Plantronics UC Headsets can make workplaces more efficient.

voip sullpy logoBuffalo, NY (PRWEB) November 07, 2013 – VoIP Supply is announcing the completion of the Plantronics Connect Unified Communications (UC) Certification Program.

VoIP Supply can show customers the benefits of UC technology, how it adds value to a business, and the way that Plantronics Headsets are transforming the workplace.

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Comprehensive Telecom Expense Management Solution Maximizes Savings for Enterprise Clients

SACRAMENTO, CA–(Marketwired – November 06, 2013) – LinkSource Technologies, a technology solutions company offering managed services in voice and data, mobility, cloud, IT support and procurement, has partnered with Tangoe (NASDAQ: TNGO) to offer enterprise clients world-class telecommunications expense management (TEM) services through the LinkSource TotalTEM solution.

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Call Manager Mobile Empowers Apple iOS 7 Users to Access Toshiba’s VIPedge Cloud-based Business Telephone Solution

Toshiba logoIRVINE, Calif., Nov. 6, 2013 ― Toshiba America Information Systems Inc., Telecommunication Systems Division (Toshiba — www.telecom.toshiba.com) today announced the availability of Call Manager™ Mobile at the Apple App StoreSM for iPhone® running Apple iOS 7.

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SAN DIEGO, CA–(Marketwired – Nov 6, 2013) – Whether a company is switching their old landline phone system to Voice-over-Internet-Protocol (“VoIP”) for the huge monthly savings, the wide array of ultra-professional features, or the superior call-quality, they should get the best provider to suit their specific needs.

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New WebRTC platform from Crosspeer Cloud that provides back-end support for WebRTC Apps is available to Developers for Beta Testing. 

In advance of the WebRTC Conference & Expo being held next week in Santa Clara, Crosspeer announced the availability of their WebRTC Cloud Platform Beta Program.

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Voss logoWednesday, November 6, 2013 – Richardson, TX – VOSS Solutions today announced the appointment of Jim Ortbals as Vice President, Partner Sales.

Following the recently announced VOSS-4-UC in September 2013, the latest release of the VOSS UC management platform, there has been a growing requirement from the global partner community to develop new go-to-market strategies with VOSS, as VOSS-4-UC is well suited to help partners deliver additional value to their end customers.

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Data Indicates Generations X and Y are driving the need for multichannel engagement options such as web chat, electronic messaging, social media and smartphone applications

Dimension Data logoNEW YORK – November 5, 2013 – Dimension Data, the $5.8 billion global information and communications technology (ICT) services and solutions provider, today announced the results of its 2013/2014 Global Contact Center Benchmarking Report, which uncovers significant challenges and emerging trends indicating that the contact center of the future requires a new caliber of technology and resources to keep clients engaged and employees happy.

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Global revenue for residential and business VoIP services has increased three percent to $33 billion during the first half of the year, according to a new report from Infonetics Research. This follows as a result of businesses, especially large enterprises, resorting to hosted services as alternatives to on-premises solutions.

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Comprehensive Cloud-based Phone System & UC Solution

Zultys logoSUNNYVALE, CA – November 6, 2013 – Zultys, a premier provider of innovative unified communications solutions that empower businesses to collaborate effectively, today announced MXvirtual, a cloud-based comprehensive Unified Communications solution for enterprises and managed service providers.

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Offers Pricing Up to 15 Percent Less and With Twice the Features of Comparable SMB and Midmarket Products From Remaining Competition

Mitel logoOTTAWA, Nov. 6, 2013 (GLOBE NEWSWIRE) — As key competitors extinguish core small to medium-sized business (SMB) communications products, Mitel (Nasdaq:MITL) (TSX:MNW) is aggressively positioning its feature-rich MiVoice Office solution with competitive new pricing.

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Washington, DC – One Country Connected (OCC), a diverse coalition that believes rural Americans deserve equal access to the broadband connectivity that the rest of the country already enjoys, congratulates new FCC Chairman Tom Wheeler on his unanimous confirmation and first day on the job. 

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Certification continues longstanding snom effort to interoperate with best-of-breed communications technology providers

snom logoWoburn, Mass. – (November 5, 2013)snom technology Inc., a leading developer of IP business phones, today announced that its 7xx series of SIP-based IP endpoints have been certified to work with IPsmarx’ multi-tenant IP-PBX platform and Class 5 Softswitch.

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Mida Solutions LogoMida receives an Honorable Mention at Cisco AppSmart DX Contest for Mida DesktopCompanion for DX, a set of productive tools that empower the Cisco DX capabilities!

Last week, during Cisco Collaboration Partner Summit in Boca Raton, Cisco rewarded Mida for its application for Cisco DX devices and gave Mida the opportunity to showcase Mida DesktopCompanion for DX at Cisco Information Worker booth.

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scansource logoGREENVILLE, SC – ScanSource, Inc. (NASDAQ: SCSC), the leading international value-added distributor of specialty technology products, recently announced a new management structure in order to enhance its worldwide technology markets focus and growth strategy. In support of that new structure, the Company has announced several new worldwide management appointments.

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Mutare now supports voice to text messages in applications using Microsoft Exchange for voicemail storage.

(PRWEB) November 04, 2013 – Voicemail to email speeds workflow, increases personal productivity and enables faster responses to important business calls. When converted to text, voice messages can be read in any order, forwarded, searched, archived and integrated into CRM records.

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Is WebRTC’s VP8 a Betamax in a VHS World?

By Alan Percy, Senior Director of Marketing, AudioCodes

Picking up on last week’s discussion about the many positive possibilities I see with WebRTC and its impact on contact center applications – this week I found myself preparing for two speaking sessions at the upcoming WebRTC World Conference, struggling with issues plague almost every WebRTC discussion. 

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  •  spectrumneXorce Enterprise  application is compatible with key contact center  solutions
  • Helps businesses that require complex collaborative reporting across the Avaya platform with real-time / historical group level multi ACD reports.

Houston, TX — Spectrum Corporation, a leading provider of real time software and reporting technologies for the contact center today announced that its neXorce software is compliant with key contact center solutions from Avaya, a global provider of business collaboration and communication software and services.

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Yealink’s two new phones change perception of entry-level phone models with high-performance features and high-quality materials.

voip sullpy logoBuffalo, NY (PRWEB) November 01, 2013 – VoIP Supply, North America’s leading supplier of VoIP equipment, is announcing the availability of two new Yealink VoIP Phones.

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Novus logoFairfield, Conn. (October 30, 2013) Novus LLC, a boutique telecommunications and IP distributor, today announced that it has begun selling the Presence line of UC headsets by Sennheiser, a global leader in audio engineering and sound quality.

The Presence series encompasses two premium Bluetooth headsets for mobile professionals, the Presence UC (for Unified Communications) and Presence UC ML (for Microsoft Lync).

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Enhanced Active Test Suite Strengthens Proactive Customer Experience Assurance for Contact Centers and Unified Communications

Billerica, MA. – October 30, 2013 — Empirix today announced the general availability of Empirix OneSight 9.0, a robust performance monitoring solution that includes capabilities for setting sophisticated alerts and action plans for voice quality and network systems issues, as well as contact center and unified communications application problems.

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Proactive residents in the small town of Thurman, New York are looking to TV White Space (TVWS) pioneer and equipment designer Carlson Wireless to fulfill a long running objective to provide broadband coverage in this remote area.

The quiet town rests within the Adirondack Mountains in rural upstate New York.

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Comptel_logoWASHINGTON, D.C.COMPTEL, the leading trade association for the competitive communications industry, today commented on the confirmation of Tom Wheeler as FCC chairman, and Michael P. O’Rielly as a commissioner.

The following statement can be attributed to COMPTEL CEO Jerry James:

“COMPTEL congratulates Mr.

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TIA logoARLINGTON, VA (October 30, 2013) – The Telecommunications Industry Association (TIA), the leading association representing the manufacturers and suppliers of high-tech communications networks, today commended the confirmation of Tom Wheeler to chair the Federal Communications Commission (FCC) and Michael O’Rielly as FCC Commissioner.  

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BullsEye logoSouthfield, MI.- October 30, 2013 – The nation’s best Hosted PBX provider, BullsEye, welcomes Brent Giesken to its expert team of sales professionals. Giesken joins BullsEye as a National Account Executive.

In his role, Giesken will help multi-location businesses take advantage of BullsEye’s customized telephone, connectivity and managed services solutions from a single provider, helping grow their business, save them money and solve their pain points.

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Showcases major upgrade of secure communications for mobile and desktop users

Seecrypt logoWashington DC (October 30, 2013) – Seecrypt Group, Inc. announced today the superior functionality and features of its next generation software that will support Seecrypt, a commercially available mobile app built on military-grade technology that enables companies and individuals to connect via voice and text over a private network, utilizing end-to-end encryption that changes security keys with every message sent and received.

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