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(And the 4 You Should Avoid)

Pat Patterson

Pat Patterson

by Pat Patterson, Director Services Marketing, Avaya

In our last blog, we disclosed the 8 key questions that mid-market should (tinyurl.com/k8adgzd) ask when picking a services partner.

Just as important these days is finding the best way to meet the needs of ever-demanding customers looking for answers in the fastest possible time with the least amount of effort.

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  • Telecom service providers can use IDT’s VoIP Termination and International Airtime Top-Up via Telinta’s cloud-based switching and billing platform
  • Telinta customers will receive a special promotion when they sign up for a new IDT VoIP termination and Airtime Top-Up services

Newark, NJ and Springfield, NJ (May 11, 2014) – IDT Corporation (NYSE: IDT), a leading provider of telecommunications and payment services, and Telinta, a global leader in cloud-based switching and billing solutions, jointly announced today that the two companies will work together to enable telecom service providers to offer high quality termination services and international airtime top-up (IATU) products.

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ALLEN, Texas – May 9, 2014

News Highlights:

  • Wayne Davidson, Director of Technology Solutions at Nexius, will speak on a small cell backhaul panel at PCIA’s 2014 Wireless Infrastructure Show. The session will take place May 21, 3:45-4:45 p.m., at the Rosen Shingle Creek Resort in Orlando, Florida.

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for Fall Seminar in Boston, October 26-29, 2014

Don’t miss the Tuesday, May 13 deadline for submission of your session ideas and proposals!

ACU_LogoACUTA is looking for ideas and proposals for educational sessions for its 2014 Fall Seminar. 

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Matrix Security logoVadodara, 1st May 2014 – Matrix Comsec, a leading manufacturer of Enterprise Security and Telecom solutions, is participating in IFSEC South Africa. Matrix will showcase its complete portfolio of Security products encompassing range of Access Control and Time-Attendance Solution and Video Surveillance Solution.

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Receives Recognition for Software Excellence in its Telecom Expense Management Platform

Huntington Station, NY (PRWEB) May 09, 2014 – Comview Corporation announced today that it has received a prestigious 2014 Long Island Software Award (LISA) for the wireless mobility management module of its integrated telecom expense management (TEM) platform.

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3CX logoLONDON, UK 09 MAY 2014 —3CX, developer of the award-winning Windows VoIP PBX 3CX Phone System, today announced that its 3CX Phone System has achieved VMware Ready™ status. This designation indicates that 3CX Phone System has undergone detailed test procedures and is supported on VMware vSphere® 5.X for production environments.

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Live webinar and on-site training show users how to deploy a Grandstream IP PBX for an all-in-one voice, video, data, and mobility solution.

voipsupply.com_logoBuffalo, NY (PRWEB) May 09, 2014 – VoIP Supply, North America’s leading VoIP solutions provider, has teamed up with Grandstream, a top manufacturer of IP voice and video devices, to provide the Grandstream Learning Series for customers to get a first-hand look at the Grandstream UCM6100 IP PBX Series for Unified Communictions (UC).

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OnRamp Founder, Chad Kissinger, will speak on the topic of “Outsourcing IT in a HITECH Landscape” at the Austin Chapter of the Health Information Management and Systems Society (HIMSS) meeting, Tuesday, May 13, 2014.

OnRamp_vertical_colorAustin, TX (PRWEB) May 08, 2014 – OnRamp, an industry-leading data center services provider, specializing in high security hosting solutions for healthcare IT related verticals, has recently announced its founder, Chad Kissinger, will speak at the Austin Chapter of the Healthcare Information and Management Systems Society (HIMSS) meeting on Tuesday, May 13, 2014 at the Thompson Conference Center on The University of Texas at Austin campus.

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Metropolis logoFort Lauderdale, Florida (May 8, 2014) – Metropolis Technologies [Booth 322] announced plans to demonstrate their newest telemanagement and 911 solutions at Cisco LIVE, May 18th – 22nd, 2014 in San Francisco, California. Cisco LIVE is Cisco’s annual IT and communications conference that brings together the nation’s top IT teams, developers, and telecom decision makers to gain knowledge, skills, and expertise on the Cisco technologies that will drive the future of communication.

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451 Research, Allied Fiber, Colo Atl, Cohere Communications, DE-CIX, Hibernia Networks, GlobeNet, Green House Data, Metaswitch Networks, Net Access, Newmark Grubb Knight Frank, New York Internet, NexxCom Wireless, Renesys, Telecom Ramblings, Telx, tw telecom & WiredNYC  headline premier data center and telecom network industry event

Telecom ExchangeMiddlebrook, VA – May 8, 2014Jaymie Scotto & Associates (JSA), the preeminent marketing, public relations and event planning firm serving the telecommunications industry today announces the CEO Roundtable participants and topics for JSA’s Telecom Exchange East 2014 taking place on June 25th at Cipriani Wall Street in New York City.  

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Solution provider maintains the relationship with end-customer through a packaged monthly service

May 8, 2014 – Greenville, SCSYNNEX Corporation, a leading distributor of IT products and services, announced that it is making a hosted unified communications offer based on the Avaya IP Office(TM) Platform available through SYNNEX’ CLOUDSolv marketplace.  

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FLX2_LABEL_FINALSUDBURY, Mass. — May 8, 2014 — Revolabs today announced its product lineup for Metaswitch Forum 2014. Held in New Orleans from May 12-15, the event assembles industry experts to discuss innovative products, industry trends, and best practices on network transformation, cloud computing, and the rise of software telcos.

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Steve Brumer Addresses BYOD and Mobile Security Strategies for Enterprises and SMBs

What: CARTES America, Secure Connexions, is a new business event designed to promote smart technologies in the North American market. 151 Advisors, a global strategic consulting firm specializing in bringing mobile, wireless and web-based software and technology companies to the North American market, will discuss the critical need for enterprises to implement a bring your own device (BYOD) policy now.

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New America Foundation logoWASHINGTON, DC — The Special Select Committee on Intelligence of the House of Representatives, instead of moving forward with its own much-criticized bill purporting to reform the NSA’s bulk surveillance programs, this morning unanimously voted to approve the USA FREEDOM Act that was unanimously approved by the House Judiciary Committee yesterday.

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  • Avaya Collaboration Pod is now available in two new models specifically for Cloud Service Providers looking to deliver Communications-as-a-Service to their customers.
  • Enterprise model enhanced with advanced Customer Experience Management capabilities; all Collaboration Pods now support Avaya Fabric Connect for network simplicity and agility.

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Turns Smartphones and Tablets Into Push-to-Talk Devices for Instant, Reliable, Cost Effective Mobile Workforce Management

NEW YORK, NY–(Marketwired – May 7, 2014) –  MetTel (www.mettel.net), a leading provider of IP-enabled communications services, today announced the addition of AT&T Enhanced Push-to-Talk (www.att.com/EPTT) (Enhanced PTT) to its growing portfolio of wireless products and services for enterprise and government customers.

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Appoints Board Member Brian J. Kelley

Alteva logoPHILADELPHIA, PA–(Marketwired – May 7, 2014) – Alteva, Inc. (“Alteva” or the “Company”) (NYSE MKT: ALTV), a premier provider of hosted Unified-Communications-as-a-Service, (“UCaaS“), announced today that its Board of Directors has appointed board member Brian J.

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Napatech logoCOPENHAGEN, May 5, 2014 – Napatech(OSE: NAPA), the world’s leading supplier of network analysis adapters, will showcase innovative products that deliver real-time insight into Ethernet traffic performance at Cisco Live in San Francisco, May 18 – 22, 2014.

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Company Provides Capability to Assist Network Equipment Manufacturers Stay Ahead of Data Growth Curve

Napatech logoCOPENHAGEN, May 7, 2014Napatech(OSE: NAPA), the world’s leading supplier of network analysis adapters, today announced that it has achieved 320 Gbps throughput with zero packet loss, ushering in a new era of network analysis.

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By adding support for WebRTC calling on its global VoIP backbone, Voxbone enables customers to easily deploy high-quality and secure WebRTC services on existing infrastructure

Voxbone logoSAN FRANCISCO – May 8, 2014 – Voxbone today announced the availability of its Web Real-Time Communications (WebRTC) service, allowing enterprises and communications providers to use Voxbone’s global private VoIP network for WebRTC calling.

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Design a VoIP system with Sangoma and enjoy instant savings until June 30, 2014.

voipsupply.com_logoBuffalo, NY (PRWEB) May 07, 2014 – VoIP Supply, North America’s leading VoIP solutions provider, is announcing today the Sangoma Cards and Appliances Instant Rebate offer.

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– Study demonstrates that investments in network quality do translate into better financial returns for operators, not only from cost savings but also from increased revenue

– Study shows network investments generate 5.5 percent increase in service revenues and a 6.4 percent improvement of EBITDA margin in a case of a 10% increase in capital expenditure for an operator in Brazil

– Decrease of 1 percentage point in overall churn leads to a 6.86 percent increase in service revenues

STOCKHOLM, Sweden, May 7, 2014 (GLOBE NEWSWIRE) — A new study commissioned by Ericsson (NASDAQ:ERIC) shows that increased level of investments in network quality and performance create sustainable competitive advantages and improved financial returns for network operators.

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IntelePeer CoreCloud SIP Trunking Provides Resellers with First Unified Communications SIP Trunking Service in the Tech Data’s Solutions Store to Fuel Recurring Revenues

SAN MATEO, CALIF. – May 7, 2014 – IntelePeer, a leading provider of on-demand, cloud-based unified communications (UC), today announced an agreement with Tech Data Corporation (NASDAQ: TECD), one of the world’s largest wholesale distributors of technology products, to offer IntelePeer CoreCloud SIP Trunking services through Tech Data’s TDCloud business unit in the company’s award-winning Solutions Store.

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DTC logoDTCDTC is celebrating 23 years of successful trading today. DTC Telecom was founded on May 1st 1991 by Tony Jones (Chairman & CEO). The intervening years has seen the company develop an enthusiastic and strong global team of long serving members of staff.

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InterCall Expands Collaboration Beyond the Enterprise through NextPlane’s UC Exchange Service

CHICAGO and Sunnyvale, CA (May 6, 2014) – InterCall®, a subsidiary of West Corporation and the world’s largest conferencing and collaboration services provider, and NextPlane, the leading provider of B2B Unified Communications (UC) Collaboration and Federation services, today announced an agreement under which InterCall will market and resell NextPlane’s UC Exchange service to complement their UC offerings.

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