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Strategic move consolidates fault, performance and configuration management capabilities for Mitel unified communications – recognizing the demand for solutions to manage increasingly complex cloud-hosted UC environments.

OTTAWA, ON – November 10, 2014 – Martello Technologies, the leading provider of fault and performance management capabilities for Mitel Unified Communications (UC) solutions, announced today the acquisition of Netvitesse, a software development company in France.

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Contact Center Solutions Leader Will Also Exhibit Breakthrough WebRTC-based Innovations                                                                 

Voice4net logoDallas, TX, November 10, 2014 — Voice4Net, a leading provider of customer interaction and voice communications solutions for businesses, announced that Rick McFarland, the company’s chief executive officer, will share his expertise and vision regarding emerging WebRTC technology when he participates in two panel discussions at WebRTC Conference and Expo V.

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World¹s Leading Telecom Network Operators Look to ETSI Partners to Provide Standards for Network Functions Virtualization

Napatech logoCOPENHAGEN, Nov. 12, 2014 ­ An open ecosystem for Network Functions Virtualization (NFV) is important to enable rapid service innovation for network operators and service providers.

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Deadline: December 5, 2014  

Comptel Plus logoWhat new strategies are driving your company and the industry? What innovative technologies will your company be deploying to boost profits, improve service and meet customer demand? How is the evolving market impacting your business?

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New Digium telephony cards are low profile, half length, and offer hardware echo cancellation

voip sullpy logoBuffalo, NY (PRWEB) November 06, 2014 – VoIP Supply is announcing today the availability of Digium TE236 and Digium TE436 digital telephony cards.

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On November 17-19, Mida will showcase at Cisco Collaboration Partner Summit its solutions for Cisco BE 6000 and 7000, HCS, Cisco DX devices, Cisco Unified Communication Manager (CUCM), MediaSense, and Jabber.

Mida Solutions LogoPADOVA – 06 November, 2014: Mida Solutions is pleased to announce that it will be an official sponsor at the seventh annual Cisco Collaboration Summit that, this year, will take place on November 17-19, 2014 in Los Angeles.

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Enables Seamless Interoperability Between Enterprise Video Communications and WebRTC Capable Browsers

Vidyo logoHACKENSACK, NJ – November, 6, 2014 – Vidyo, Inc., today announced WebRTC support in both the VidyoWorks™ platform and VidyoConferencing™ product portfolio. The announcement includes a new VidyoWorks Java Script (JS) API that allows developers to connect WebRTC clients to Vidyo’s conferencing and communications infrastructure without requiring user installation.

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Master Agent adds award-winning OnSIP® InstaCall and business VoIP services to their portfolio

New York, NY – November 03, 2014 – Cloud PBX provider OnSIP and master agent Telecom Brokers today announced a new partnership to offer next-generation communications solutions to businesses nationwide through their network of agents.

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En Pointe Presented With Prestigious Award for Outstanding Support Services with Dell

En Pointe logoLOS ANGELES, CA – November 6, 2014En Pointe Technologies, one of the largest Microsoft Licensing Solution Providers (LSPs) and systems integrators, today announced it has won Dell’s Software Partner of the Year Award for Dell’s Fiscal Year 2015.

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San Jose, CA – November 6, 2014Edgewater Networks, Inc. announced today that its EdgeMarc suite of Enterprise Session Border Controllers (ESBC) is fully interoperable with VTech’s ErisTerminal™ product line. Now, small and medium-sized businesses (SMB) who have been locked out of Voice over IP (VoIP) benefits in the past can enjoy the simplicity of set-up and access services immediately. 

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TIA logoArlington, Va. (Nov. 6, 2014) – In response to a statement by Public Knowledge expressing concern that Americans who use the existing phone network not be “left behind,” the Telecommunications Industry Association (TIA), the leading association representing the manufacturers and suppliers of high-tech communications networks, released the following statement:

“TIA supports the approach the FCC has taken toward the IP transition, which is to move forward with communications network modernization, while preserving the four enduring values of  communications policy law—public safety, universal service, competition, and consumer protection.”

Follow TIA on Facebook, LinkedIn, Twitter, YouTube, TIA NOW and Google+ for the latest updates.

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Avaya logoSANTA CLARA, CA–(Marketwired – Nov 6, 2014) –

  • 2014 Edison Award received for the ability to quickly identify the cause of performance issues in enterprise voice, video and data transmissions
  • Award highlights Avaya’s ongoing focus and investment in communications and collaboration solutions that meet the changing demands of business
  • Fourth consecutive year R&D Council of NJ recognizes patents from Avaya’s portfolio of nearly 6000 patents and patent applications worldwide

Avaya announced today it has won the 2014 Edison Award for information technology from the R&D Council of NJ, validating the company’s ongoing focus in research and development of highly innovative solutions in all aspects of collaboration and communications technology for enterprises.

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4G Americas Provides Report on VoLTE and RCS Implementation

BELLEVUE, WA–(Marketwired – November 06, 2014) – 4G Americas, a wireless industry trade association representing the 3GPP family of technologies, including LTE and LTE-Advanced, today published the white paper, VoLTE and RCS Technology Evolution & Ecosystem, which describes in detail the recommendations and best practices for Voice over LTE (VoLTE) and Rich Communications Service (RCS) implementations and offerings.

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Patton’s Muti-Drop-Ethernet technology leverages legacy cabling infrastructure to interconnect traffic signals, cameras, sensors, and controllers with Maryland SHA’s centrally-managed IP network.
Patton logoBALTIMORE, MD: This week at Secured Cities in the Baltimore Convention Center, Patton Electronics—US-manufacturer of award-winning CopperLink™ Ethernet Extenders,  BODI rS™ high-availability fixed & mobile routers, and SmartNode™ VoIP solutions—is highlighting an IP-networked traffic-control solution the company devised for the Maryland State Highway Administration (SHA).

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Smartphone and Tablet Application Enables Users to Navigate Seamlessly Through the Interactive Voice Response Process

Enghouse Interactive logoChicago, IL (November 5, 2014) Today from BOOTH 614 at the ICMI Contact Center Demo and Conference, Enghouse Interactive announced the launch of Mobile IVR Navigator, an innovative new mobile application that visually navigates customers through an organization’s customer service options.

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The UC Device That Puts the Speaker in Speakerphone Now Available Worldwide

FLX2_LABEL_FINALSUDBURY, Mass. — Nov. 5, 2014 — Revolabs® today announced that the company is shipping its FLX UC 500 USB conference phone, the award-winning solution that brings high-fidelity sound to everyday computer-based unified communications.

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TIA Data Center Event will Feature Leaders from Google, Microsoft, State Dept., U.S. Chamber & More – Plus Tour of CenturyLink Data Center

TIA logoArlington, Va. (Nov. 5, 2014) – With a new report predicting a 50 percent jump in cloud services spending and data center construction over the next four years as the data revolution continues, the Telecommunications Industry Association (TIA) is gathering tech and policy experts to debate and offer solutions for the biggest challenges facing data centers and data-driven technologies.

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Jenne logoNovember 04, 2014 – AVON, Ohio–(BUSINESS WIRE)–Jenne, Inc., a leading value-added distributor of IP telephony, audio and video conferencing, unified communications, data networking and security and surveillance products, announced a new financing tool available to its customers through its leasing partner, GreatAmerica Financial Services.

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Improvement Adds Ability to Quote Single Monthly Payment

(Cedar Rapids, IA) – QuoteWerks announced today that its 5.0 update, to be released at IT Nation in November, will have the ability to quote monthly lease payments thanks to a successful integration with GreatAmerica Financial Services Corporation. 

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The business justification for TEM, WEM, EMM and MMS programs should go beyond ROI spreadsheets that rely solely on cost savings from reducing spending on telecom expenses.

TEM, WEM, EMM and/or MMS programs produce benefits in four main areas:

  1. Labor efficiencies
  2. Risk reduction/Security
  3. Reduction of telecom service expenses
  4. Indirect savings

The table below outlines more information on these categories and the benefits from each category.

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TIA logoArlington, Va. (Nov. 4, 2014) – The Telecommunications Industry Association (TIA), the leading association representing the manufacturers and suppliers of high-tech communications networks, filed comments in response to the Centers for Medicare & Medicare Services’ (CMS) request for information on the Center for Medicare and Medicaid Innovation’s (CMMI) Health Plan Innovation Model Concepts.

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Partnership to Deliver a highly Resilient Cloud Platform Required for Communications Service Providers

HP logoPARIS, FRANCE–(Marketwired – Nov 4, 2014) – Today at the OpenStack Summit, HP (NYSE: HPQ) announced a partnership with Wind River to develop solutions with HP Helion OpenStack® technology to enable carrier grade network functions virtualization (NFV) capabilities.

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Join the Lindenbaum audio and web conferences with two clicks and without an access code

Lindenbaum, a manufacturer of conferencing solutions for conference service providers, simplified and enriched its conference entry process significantly. Moderators and participants can join the audio conferences with two clicks and without any access code.

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LITTLE ROCK, Ark., Nov. 3, 2014 (GLOBE NEWSWIRE) — Windstream (Nasdaq:WIN) has named Sarah Day senior vice president of small and medium sized business sales and marketing.

Day will oversee all aspects of Windstream’s relationship with small and medium sized business (SMB) customers, including sales, customer care and product marketing.

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Comptel_logoWASHINGTON, D.C. – Today FCC Chairman Tom Wheeler discussed proposals he is circulating with regard to protecting consumers, competition and public safety in the ongoing technological transitions in the communications industry.

The following statement can be attributed to Chip Pickering, CEO of COMPTEL, the leading trade association for the competitive communications industry:

“COMPTEL commends the Chairman for his leadership and commitment to ensuring that public safety, competition and interconnection are preserved during the technology transitions.

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Metropolis Technologies announced today that Sennheiser, Inc reported a 50% productivity increase in their call center productivity after utilizing XT’s cradle-to-grave call reporting for their Cisco phone system.​

 

Metropolis logoThe Challenge:

Sennheiser Inc., a German-born high fidelity audio company, upgraded their phone system in recent years to a Cisco Call Manager platform and found the included CDR reports to be limited in revealing the data they needed on employee productivity and communication trends.

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