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Strategic transition builds upon customer satisfaction gains

 OAKLAND, New Jersey – March 20, 2014 – Avotus Corporation, a leading provider of Intelligent Communications Management (ICM) solutions, announced today that James Martino has been named as the company’s new Chief Executive Officer.

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As part of its continuing efforts to grow its business and enhance the engagement with its Vendor fraternity, Matrix organized its first Annual Vendor Meet at Vadodara. Around 100 venders participated in the event.

Mr Ganesh Jivani, Managing Director emphasized the objective of the vendor’s Meet was mainly to interact with all vendors, and mutually understand more conducive business growth plans.

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Annual Awards Recognize Partners Who Excel at Providing Digium’s Switchvox and Asterisk Communications Solutions Combined with Excellent Customer Service

HUNTSVILLE, AL, March 19, 2014Digium®, Inc., the Asterisk® Company, today announced its annual Pinnacle Partner award winners, recognizing the company’s outstanding channel partners around the world.

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BT Implements Oracle Enterprise Session Border Controller in Four Weeks to Advance its New Hosted Unified Communications Services

Redwood Shores, Calif. – March 19, 2014

Oracle worked with BT to test Oracle Enterprise Session Border Controller and BT’s session initiation protocol (SIP) trunks on Microsoft Lync 2013, providing the companies with new opportunities to deploy innovative unified communications services in enterprise environments.

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  • Westcon to enhance sales and service in North America, Latin America, Middle East, Africa and 13 countries in Europe
  • Global Deployment Services Program to streamline delivery of products for channel partners with customers in multiple countries.

Partnership ensures optimal sales, distribution, installation and training on a global scale

 
Calgary, AB — March 19, 2014 — As demand for SMART’s enterprise solutions continues to grow, SMART Technologies Inc.

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BT MeetMe with Dolby Voice dramatically improves meeting effectiveness, productivity, and collaboration

London and San Francisco, March 14, 2014—BT (NYSE: BT) and Dolby Laboratories, Inc. (NYSE: DLB) today announced the latest updates to BT® MeetMe with Dolby® Voice™ , an audio conferencing service that makes conference calls sound and feel like in-person meetings. 

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Revolabs FLX™ UC 500 USB Conference Phone
Setting a new standard for audio quality in PC communication applications during meetings and online collaboration, the Revolabs FLX™ UC 500 USB conference phone provides powerful, high-fidelity audio capabilities using tweeter and mid-woofer elements — effectively putting the speaker back into the audio equation.

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Independent Testing from the UNH InterOperability Lab verifies TCN 3.0’s Highest Quality Routing for VoIP Reliability and Quality

Provides WebRTC Applications based on HTML5 for new Virtual Office Services in a Hybrid Private Cloud Architecture 

Portsmouth, NH and Orlando, FL. March 19, 2014Unified Office, Inc., a leading provider of SDN-based hybrid private cloud managed Unified Communications and virtual office services to small and medium businesses (SMBs), announced today at the Enterprise Connect Show the availability of its new Total Connect Now (TCN) 3.0Hybrid Private Cloud service architecture based on the Unified Office adaptive Highest Quality Routing (HQR)™ software.

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PSC Decision Requiring AT&T to File IP Interconnection Agreement with Sprint

LAS VEGAS – COMPTEL, the leading trade association for the competitive communications industry, today applauded the Michigan Public Service Commission (PSC) for requiring AT&T to file its interconnection agreement with Sprint.

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PSC Decision Requiring AT&T to File IP Interconnection Agreement with Sprint

 LAS VEGAS – COMPTEL, the leading trade association for the competitive communications industry, today applauded the Michigan Public Service Commission (PSC) for requiring AT&T to file its interconnection agreement with Sprint.

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Deb Ward of TSI Selected as Association’s First Chairwoman

LAS VEGAS Members of COMPTEL, the leading trade association for the competitive communications industry, yesterday elected 14 companies to serve on the COMPTEL Board of Directors for the 2014-2016 term during the annual membership meeting at the COMPTEL PLUS Spring 2014 Convention & EXPO.

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New Perceptual Test Method Yields Most Accurate Results Available in an Automated Measurement System 

CAMPBELL, Calif. — March 18, 2014Video Clarity Inc., provider of market-leading audio and video quality measurement and analysis systems, today announced the release of MOVIE for ClearView, a new perceptual test method for the ClearView line of video quality analyzers.

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by Pat Patterson, Director Services Marketing, Avaya

Each year brings breakthroughs, evolutions and benchmarks in equipping organizations and individuals through technology.

 

These new developments have implications for IT departments and the broader enterprise in terms of services the IT department provides and how those services are acquired and deployed.

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Enterprise extend beyond the business to deliver a better user experience

OpenTouch 2.0 creates employee efficiencies and better access to information, enhancing the experience of unified communications and adding more value to business telephony

Enterprise Connect, Orlando, FL, March 18, 2014

The Enterprise division of Alcatel-Lucent (Euronext Paris and NYSE: ALU) is today introducing new communications capabilities to help businesses keep pace with consumer technology developments by providing a collaborative environment where business communications and applications enhance efficiency at work and adopt new ways to control IT costs.

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GreenCloud logoGreenville, SC – March 18, 2014 – Green Cloud Technologies, a Cloud technology solutions provider headquartered in Greenville, SC, has signed a distribution agreement with ScanSource, Inc. (NASDAQ: SCSC), the leading international distributor of specialty technology products.  The distribution agreement will make Green Cloud Technologies a provider of cloud-based solutions to ScanSource’s reseller partners.

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AirMedia delivers wireless AV presentation capabilities from any mobile device

Orlando, FL, March 17, 2014 – Crestron will showcase the power, simplicity and flexibility of the AirMediawireless presentation solution at the Gaylord Palms® Resort & Convention Center in Orlando, FL, during Enterprise Connect 2014, March 17 – 19.

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Acquisition Accelerates Company’s World-Class Customer Experience Platform With Integration of Social Media and Analytics Solution

 ENTERPRISE CONNECT 2014 – ORLANDO, FL, March 18, 2014 — Genesys (www.genesys.com), a leading provider of customer experience and contact center solutions, today announced that it has acquired the assets of the Solariat business, a social customer care and analytics platform company.  

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OpenTouch Personal Cloud helps employees in any organization  capitalize on new technologies to improve day-to-day interactions for IT, employees and customers

Enterprise Connect, Orlando, FL, March 18, 2014

The Alcatel-Lucent (Euronext Paris and NYSE: ALU) Enterprise division is today introducing a suite of business communications and collaboration applications delivered as a service (AaaS) for individual employees, complete teams or departments of any size, allowing businesses to harness the potential of the cloud for themselves and their customers.

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6800i series leverages eight years of leadership in deploying SIP phones into the global market, delivering enterprise-class voice products and services

Mar 18, 2014

ORLANDO, Fla., March 18, 2014 (GLOBE NEWSWIRE) — Mitel® (Nasdaq:MITL) (TSX:MNW), a global leader in business communications, today launched its 6800i series of IP business phones at the Enterprise Connect conference in Orlando, Florida.

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Software innovation bridges enterprise contact center capabilities with mobile applications and websites to facilitate information-rich customer interactions persistent across channels

Enterprise Connect, Orlando, Florida – March 18, 2014 – CaféX, a leading provider of real-time customer engagement solutions and software, today announced the availability of Fusion CaféX Palettes, software that extends existing enterprise contact center functions to mobile and web applications to facilitate highly contextual customer engagement across interaction channels.

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Enhances WebRTC Product with Improved Call Quality, Strengthens Conference Calling with Recording Features

ORLANDO, Fla., March 17, 2014 /PRNewswire/ — Enterprise Connect — Twilio (http://twilio.com), the software and cloud-based communications platform, today expanded its enterprise-grade voice offerings with a range of new features designed to further improve the quality of voice calls delivered via the cloud.

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Highlights CX-E UC Platform at Enterprise Connect

ORLANDO, FL–(Marketwired – Mar 17, 2014) – Applied Voice & Speech Technologies, Inc. (AVST), a leading provider of best of breed Unified Communications (UC) applications, will be on hand this week at Enterprise Connect to inform show attendees that the key to successful UC deployments is interoperability.

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Aligned with converging IT trends, NEC delivers a complete IT-empowered framework optimizing business practices, empowering workforce engagement, and creating a competitive advantage

Enterprise Connect 2014

 

IRVING, Texas–(BUSINESS WIRE)–NEC Corporation of America (NEC), a leading provider of enterprise IT and communications solutions, today announced with NEC Corporation in Japan that it will showcase a broad suite of top-to-bottom IT and Communications solutions that encompass its IT empowered framework at Enterprise Connect, March 17-20 in Orlando, FL.

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The Managing Partner of United Gateway is named VP of Carrier Solutions.

Springfield, IL March 17, 2014: ANPI, a leading provider of Hosted Unified Communications (UC) solutions, presented a new member of its Executive Team, today -  Gary Fry. As part of the agreement, ANPI has formed a long-term partnership with Mr.

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Supports SIP Calls and USB Audio

SUDBURY, Mass. — March 17, 2014 — Revolabs today announced the exciting arrival of its state-of-the-art FLX™ UC 1000 IP conference phone with SIP call and USB audio support. A breakthrough for both audio quality and unified communication (UC) collaboration, the new FLX UC 1000 features first-class sound components and multiple communication channel integration, bringing users a simple, stylish, and powerful solution for desktop and small room conferencing applications.

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With the Best Path to the Cloud, Mitel Enables Partners to Offer Comprehensive Business Communications Solutions as a Service

ORLANDO, Fla., March 17, 2014 (GLOBE NEWSWIRE) – ENTERPRISE CONNECT – Mitel® (Nasdaq:MITL) (TSX:MNW), a global leader in business communications, today announced MiCloud Enterprise UCaaS for channel partners seeking to offer business communications solutions via the cloud.

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