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PREPARES FOR VIDEO CALL ADOPTION

Webinar, summit at IT Expo will feature video interoperability barriers and OVCC interoperability solutions for everyday video communications

SAN RAMON, Calif. – December 19, 2013—The Open Visual Communications Consortium marks the first anniversary of the interconnect network for OVCC compliant services this month as well as OVCC ecosystem growth and momentum toward user adoption and market education that promotes the value of everyday video communications.

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New enterprise solution provides budget management and fraud detection

tadiran_logoPetach Tikva, Israel – December 19, 2013 – Tadiran Telecom, a global leader, innovator, and supplier of IP business telephony and Unified Communications solutions, today announced it has partnered with MTS, a leading Telecom Expense Management provider, to create Aeonix Call Accounting.

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The West Coast Roadshow Is Rolling Again!

Los Angeles
January 14 2014
Las Vegas
January 16 2014
Seattle
January 22 2014

AlloyCP, CyberData, Epygi, NexVortex and Yealink are joining forces to bring a Roadshow to West Coast ICT Resellers in January 2014 – and with this Roadshow, we aim to have some fun as well inform!

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Program Offers Services at Subsidized Rates for Schools, Libraries and Other Organizations Backed by Federal Funding

IntelePeer logoSAN MATEO, CA–(Marketwired – Dec 18, 2013) – IntelePeer, a leading provider of on-demand, cloud-based communications and SIP Trunking, today announced new E-rate Services tailored to meet the needs of public schools and other educational institutions.

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Industry Leaders from Around the World to Convene in Miami For Leading Mobile Commerce Event

PHOENIX, AZ (December 18, 2013) – Mobile Marketing & Technology today released the lineup of keynote speakers for the upcoming Mobile Payments Conference, January 29-30, 2014 at the Miami Beach Convention Center in Miami, Florida.

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German cloud service provider will expand BroadSoft’s ability to capitalize on the enterprise transition to cloud-based unified communications services

Broadsoft logoKey Takeaways:
  • Transaction enables BroadSoft to accelerate the availability of its BroadCloud unified communications services in the German market.
  • Acquisition is expected to add approximately $2.5 million in revenue in 2014 and to be slightly dilutive on earnings on a non-GAAP basis.

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Demand for Competitive Price and Lower Latency Connectivity in the Northwest Drives Expansion 

  • Global Capacity logoGlobal Capacity announces the expansion of its One Marketplace platform with a new Point of Presence (PoP) located at 2020 5th Ave., Seattle, WA in Equinix’s SE2 data center.

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International Report Shows Video-Centric Collaboration Improves Business Relationships as Modern Meetings Become Virtual, Mobile and Finally… Productive

MOUNTAIN VIEW, CA–(Marketwired – Dec 17, 2013) – Blue Jeans Network today introduced its second semi-annual State of the Modern Meeting Report, which benchmarks trends in collaboration and demonstrates how technology is reshaping meetings throughout the world.

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December 17, 2013 11:00 AM Eastern Standard Time

Vidyo logoTEL AVIV, Israel & HACKENSACK, N.J.–()–Rounds and Vidyo, Inc. today announced a strategic agreement to integrate Vidyo’s award-winning technology into the Rounds platform. The Vidyo-integrated Rounds solution will be platform-agnostic, combining shared entertainment with multi-party HD video conferencing, mass scaling capabilities, and the market’s best video quality.

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Patton logoFurther stimulating “Tech Hub” growth within Central & Eastern Europe, Patton appoints YoungKontel, and Interbit as new distributors in Hungary, Poland, Cyprus & Greece.

CaptureBUDAPEST: Patton Hungary—Central and Eastern Europe (CEE) Headquarters of Patton Electronics, US-manufacturer of the award-winning SmartNode™ VoIP solutions, BODI rS™ High Availability Fixed & Mobile Routers, and CopperLink™ Ethernet Extenders—has signed three new business partners to deliver and support Patton networking products in the CEE region.

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Survey highlights growing discrepancy between cloud computing needs and employee skillsets required for workplace success, job satisfaction 

Fifty percent of organizations will spend more on IT in 2014, investing heavily in public and private cloud-enabling technologies like infrastructure and virtualization, according to a survey of 1,000 IT professionals.

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The Lync Team – 17 Dec 2013 9:00 AM

By Jamie Stark, Sr Product Marketing Mgr, Lync

A little-known fact about the engineering team for Lync and Skype is that many of the people came out of the core networking division for Windows Server. 

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BullsEye logoSouthfield, MI.—December 17, 2013—Multi-location expert and provider of Hosted PBX, BullsEye, welcomes Rob Rodgers to its expert team of sales professionals. Rodgers joins BullsEye’s growing team of sales experts as a National Account Executive.

According to Vice President of Sales, Tim Basa, “Hosted PBX is in demand.

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SANTA CLARA, CA–(Marketwired – Dec 17, 2013) -

  • Children anticipating the arrival of Santa and his gift cargo on December 24 can call the NORAD Tracks Santa hotline (1 877 HI-NORAD) for all the details.
  • Technology deployed by Avaya Government Solutions will support 1,250 volunteers staffing the hotline.

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Vodia Networks logoWOBURN, MA. – Dec. 16, 2013 - Vodia Networks Inc. a leading developer of IP-PBX and Call Center software announced today the introduction of its first hardware based IP-PBX appliance for SMBs and Home offices. The compact IP-PBX appliance called Vodia mini PBX provides the full feature set of the highly successful Vodia IP-PBX software on a low-power high-performance device that is ideal for small-to-mid sized office deployments.

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telyHD Pro Platform Now Available Through NETXUSA Service Providers’ Hosted Communications Solutions

REDWOOD CITY, CALIF. – December 16, 2013Tely Labs, the leader in simple, secure and affordable videoconferencing systems, today announced that communications distributor NETXUSA has added the telyHD platform to its VoIP and videoconferencing portfolio.

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CAMBRIDGE, Mass., December 9, 2013 – Thinking Phone Networks, the leader in unified communications as a service (UCaaS), has been awarded Frost & Sullivan’s Company of the Year Award in the North American hosted IP telephony and UCC services market.

“Frost & Sullivan recognizes Thinking Phone Networks for its leading position in the hosted IP telephony and UCC services market through a sustainable growth strategy, highly effective execution, strong focus on product innovation, and the delivery of superior customer value,” said Elka Popova, program director at Frost & Sullivan.

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Making the SBC choice – do you go with the pocket knife or machete?

by Alan D. Percy, Senior Director of Marketing, AudioCodes

A few weeks ago, Tom Cross lobbed this question at me:  “What are the differences between a hardware SBC and software-only SBC?”, then the natural next question “And why?”

In my usual analogy-infused style, I quipped back with “Do you want a pocket knife or a machete?”    “Huh?”  Let me explain…

Hardware-based SBCs are generally based on purpose-built hardware which is optimized for the task – often including the benefit of packet processors and Digital Signal Processor chips that are highly efficient at media manipulation including transcoding, tone detection and other processor intensive activities.

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RISC Networks Announces Industry’s First Cloud Readiness Analytic Platform for Infrastracture-as-a Service (IaaS) Environments, New SaaS Cloud Readiness Analytics give companies the data they need to make educated decisions around the planning, execution and validation of a cloud IaaS migration.

RISC Networks publicly made available its new cloud readiness analytics that arm businesses with the information needed to successfully size, scale, price, deploy and validate IaaS solutions based on their current infrastructure.

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New and Existing Interactive Voice Response (IVR) Platforms can be Upgraded to ‘Voice with Visuals’ Solutions

BOULDER, CO (December 12, 2013) — Radish Systems, the leader in customer service voice and data mobility solutions, announces that ChoiceView True Visual Interactive Voice Response (True Visual IVR [tm]) can be leveraged by customers who use the Twilio platform.

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US businesses lose $41 billion a year as customers fight back

New research from leading cloud contact center vendor NewVoiceMedia reveals that US companies deemed to have poor customer service are losing a staggering $41 billion a year.

The survey revealed that 44 percent of US consumers are taking their business elsewhere as a result of inadequate service – and of those, 89 percent have switched at least once or twice in the last year.

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Red Box Recorders is a global provider of voice and data recording solutions that solve technical and complex business challenges in the most simple and effective way possible.  They have unrivalled expertise in meeting the precise business and operational needs of companies and organizations within the contact centre, financial services, healthcare, government and emergency services sectors.

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Columbus, Ohio [December 12, 2013] – Emerson Network Power, a business of Emerson (NYSE: EMR) and a global leader in maximizing availability, capacity and efficiency of critical infrastructure, today announced the Liebert® APS uninterruptible power supply system (UPS) earned ENERGY STAR® qualification.

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Patton, with interoperability testing accomplished, now offers carrier-providers added incentives to choose reliable, US-manufactured SmartNode™ VoIP CPE to deliver BroadSoft-based services.

Patton logoGAITHERSBURG, MD: Patton Electronics—a BroadSoft technology partner since 2006—announces today that BroadSoft has verified Patton’s SmartNode VoIP CPE for interoperability with BroadWorks® Device Management.

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Voss logoWednesday, December 11, 2013 – Richardson, TX: Today, VOSS Solutions published its predictions for the UC industry in 2014:

1. Market consolidation
In 2013 we saw further concentration in the UC market, with the merger of Mitel and Aastra. In 2014 We will see at least one other major merger, this time involving one of the major players.

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TIA logoARLINGTON, VA (December 11, 2013) – The Telecommunications Industry Association (TIA), the leading association representing the manufacturers and suppliers of high-tech communications networks, announced today that it has joined with the Latin American Association of Research Centers and Telecommunication Enterprises in signing an Honorary and Friendship Agreement to promote further growth and development of the telecommunications industries of the United States and the world at large.

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