IRVINE, Calif., June 10, 2014 ― Toshiba America Information Systems Inc., Telecommunication Systems Division (Toshiba — www.telecom.toshiba.com) today announced its new hybrid premises and cloud solution delivered via networking support among its on-premises IPedge® and Strata® CIX™ business telephone systems and VIPedge® cloud-based business telephone solution.
SANTA CLARA, CA–(Marketwired – Jun 11, 2014) – PanTerra Networks, the leading provider of unified cloud services for mid-market enterprises, today announced that Enterprise Strategy Group’s “First Look” review of the company’s SmartBox confirms the business value of integrated file sharing and unified communications for mid-market enterprises.
MegaPath Adopts CounterPath’s Bria Clients, Convergence Gateway and Device Management Platforms to Enable End-to-End Desktop, Tablet and Mobile Solutions for SMBs and Enterprises
VANCOUVER, BRITISH COLUMBIA and PLEASANTON, CALIFORNIA–(Marketwired – June 11, 2014) - CounterPath Corporation (NASDAQ:CPAH)(TSX:CCV), a leading developer of award-winning desktop, tablet and mobile Unified Communications (UC) products and solutions, and MegaPath, a leading provider of managed data, voice, security and cloud services in North America, today announced they have partnered to offer CounterPath Bria desktop, tablet and mobile UC solutions through MegaPath’s expansive direct sales channel and partner channel, which includes individual IT consultants, solution providers, value-added resellers and Master Agents.
- Only vendor consistently appearing in the Leaders Quadrant since its inception
- Annual report covers infrastructure technologies for multichannel assisted and automated customer, employee and service support
- Positioning based on completeness of vision and ability to execute
Avaya announced today that it has set a new record as the only vendor to be positioned as a Leader in the Gartner Magic Quadrant for Contact Center Infrastructure for 14 years in a row.
New Research Finds Enterprise Apple Devices Have More Than Doubled Over the Past Three Years and IT Professionals Expect Growth to Continue
MINNEAPOLIS, MN–(Marketwired – Jun 11, 2014) – JAMF Software, the leader in Apple device management, today announced the results of an independent, national survey on Apple adoption in the enterprise.
AdvanTel Expands Sales Team to Enhance Presence in the Region
SAN JOSE, CA–(Marketwired – Jun 11, 2014) – AdvanTel Networks, a leading voice and data systems integrator, announced today it has recently expanded its sales team in San Francisco to address the region’s growing business demands, and to further establish the company’s West Coast footprint.
NEW YORK, NY (June 11, 2014) – MetTel, a leading provider of IP-enabled communications solutions, today named Mark Timothy Marshall executive director of customer care.
Marshall will oversee MetTel’s customer care team of dedicated account managers who handle customers’ day-to-day service requests for best-in-class voice, data, telecom expense management (TEM), and cloud solutions.
Carriers, service providers and enterprises can profit from existing copper infrastructure by using Patton’s EFM solutions to deliver high-speed network connections with rates up to 60 Mbps.
GAITHERSBURG, MD: Patton Electronics announced today the new OnSite 3300 Series of G.SHDSL.bis EFM IADs is now shipping and generally available.
London, UK (9 June 2014)—ISACA, a global professional association serving 115,000 information systems assurance, security, governance and risk professionals, has selected Matthew S. Loeb, CAE, as its new chief executive officer. With a strong background in enterprise strategy, corporate development, global business operations and governance, Loeb brings his extensive experience in leading innovation and strategic growth to ISACA.
Five9 Connect Includes Advanced Natural Language Processing, Business Rules and Routing Engine and Agent Assistance Tools
SAN RAMON, CALIF. AND LAS VEGAS – JUNE 11, 2014 – From IQPC Call Center Week, Five9, Inc. (NASDAQ: FIVN), a pioneer and leading provider of cloud contact center software, today introduced the latest version of its cloud contact center software.
Driven by Strong Customer Demand, Mitel Grows Contact Center Revenue by Nearly 50 Percent Over Past Year
LONDON, UK – 9th June, 2014 –Imagination Technologies (IMG.L) will demonstrate its innovative new WebRTC media engine during the WebRTC Conference & Expo IV, being held June 17-19, 2014, at the Cobb Galleria in Atlanta, Georgia.
What: Imagination will demonstrate its HelloSoft WebRTC media engine that provides enhanced voice and video quality for companies building native or browser-based voice and video conferencing services based on WebRTC – resulting in a superior user experience across mobile and tablet platforms.
Arlington, VA (June 10, 2014) – The Telecommunications Industry Association (TIA), the leading association representing the manufacturers and suppliers of high-tech communications networks, joined a number of stakeholders in urging newly-confirmed Secretary of the Department of Health and Human Services Sylvia Burwell to take a technology-neutral approach towards a fully-connected health ICT ecosystem.
June 10 2014, Sydney, Australia—Integrated Research (ASX: IRI) today announced new software designed to target major contact center system flaws capable of costing businesses considerable revenue and driving their customers to their competitors.
The company unveiled ground-breaking call recording assurance in conjunction with a range of application performance management features in a new contact center version of its award-winning Prognosis® software.
Eaton is a diversified power management company providing energy-efficient solutions that help customers effectively manage electrical, hydraulic and mechanical power. Their power quality portfolio encompasses a comprehensive offering of power management solutions including uninterruptible power supplies (UPSs), DC power solutions, surge protective devices, switchgear, power distribution units (PDUs), remote monitoring, meters, software, connectivity, enclosures and services.
Free Software-Only Upgrade for True 4K Rendering for VidyoRoom HD-230 and VidyoPanorama 600 Support Customers
- The only 4K-ready infrastructure that supports new “out of the box” endpoints
- New VidyoRoomTM SE (Soft Edition): 4K capable; turns any office meeting space into an HD video-enabled room for a price comparable to enterprise-grade audio conferencing
- Demonstration at InfoComm 2014, booth #N1521, June 18-20, 2014, Las Vegas
Hackensack, NJ – June 5, 2014 – In the same way professional-grade conference phones have become standard equipment in most office meeting rooms, Vidyo is making the highest quality, affordable video conferencing and collaboration experiences on commodity hardware as ubiquitous as a dial tone.
IRVINE, Calif., June 4, 2014 ― Toshiba America Information Systems Inc., Telecommunication Systems Division (Toshiba — www.telecom.toshiba.com) today announced that its VIPedge® cloud-based business telephone solution has exceeded communications objectives — including adding self-administration, reliability and reduced costs — for BookPal, an enterprise book seller.
El Segundo, Calif. (June 4, 2014)—With their cellular networks strained to the breaking point by the deluge of data traffic generated by smartphones, wireless operators are striving to offload traffic to Wi-Fi networks by using next-generation 802.11 2×2 Multiple-In Multiple-Out (MIMO) technology, according to IHS Technology (NYSE: IHS).
Session to Discuss Wired and Wireless Microphone Technologies Available for Today’s Conference Room Environments
SUDBURY, Mass. — June 4, 2014 — Revolabs today announced that its Senior Product Manager Holger Stoltze will be presenting a session titled “Wireless Versus Wired Microphones — Successful Conferencing for Every Setting” at InfoComm 2014.
Newest Release Enables Communications Service Providers to Disable Lost or Stolen Mobile Devices and Connect to the Global Registry
- Communications service providers (CSPs) committed to combating handset theft and improving customer service are looking to implement databases to disable lost and stolen mobile devices.
Sixty-four percent of consumers surveyed would share their social-media identity with their service provider in exchange for better service, research finds
NICE, FRANCE, June 4, 2014 – At TM Forum Live! in Nice today, Amdocs, the leading provider of customer experience systems and services, released the findings of a research study that identifies social media as an emerging channel for consumers seeking customer-care assistance.
RICHARDSON, Texas (Wednesday, June 4, 2014) – VOSS Solutions today announced the ability to seamlessly integrate and centrally manage Cisco’s newly announced suite of collaboration devices and endpoints; DX70, DX80 and 8800 series.
On May 19, 2014, at Cisco Live, Cisco unveiled three revolutionary personal collaboration tools to “reimagine the way we connect with those inside and outside of organizations”.
UC&C, Cloud and Video Managed Services Leader Targets Expedite VCS and MultiSense Communications for Technical Acumen, Operational and Strategic Synergies
EATONTOWN, NJ–(Marketwired – Jun 5, 2014) – Yorktel (@Yorktelcorp), the worldwide leader in unified communications and collaboration (UC&C), cloud, and video managed services, today announced its plans for continued growth through the acquisition of Expedite VCS (Expedite) and MultiSense Communications Limited (MultiSense).
The Owners’ Rights Initiative (ORI) is a diverse coalition of businesses, associations and organizations that have joined together to protect ownership rights in the United States. They believe in the fundamental premise that if you bought it, you own it, and should have the right to sell, lend or give away your personal property.
RICHARDSON, Texas (Wednesday, June 4, 2014) – VOSS Solutions today announced the ability to seamlessly integrate and centrally manage Cisco’s newly announced suite of collaboration devices and endpoints; DX70, DX80 and 8800 series. On May 19, 2014, at Cisco Live, Cisco unveiled three revolutionary personal collaboration tools to “reimagine the way we connect with those inside and outside of organizations”.