Naperville (IL) / Birmingham (UK) / Ratingen (Germany), 15April 2014 – On Thursday, 1 May 2014 at 8am EDT, injixo will present a ‘Forecasting Masterclass’ webinar on callcentrehelper.com. Participants in this interactive online session will learn about best practice in forecasting methods and accuracy, common forecasting mistakes and forecasting models.
Tuesday, April 15, 2014, Richardson, TX – VOSS Solutions today announced that Italtel, one of EMEA’s largest systems integrators which designs and implements proprietary products and IP communications solutions for a global network of customers, has become the latest company to join the VOSS Partner Program.
New Partnership Expands Availability of Revolabs’ Flexible Audio Solutions
SUDBURY, Mass. — April 15, 2014 — Revolabs today announced a distribution agreement with Exertis GO Connect, a leading importer and distributor of communication endpoints, network solutions, cloud connections, and professional services.
New platform gives businesses and developers the power to build custom communications solutions to meet unique business needs
STOCKHOLM, Sweden, April 14, 2014 (GLOBE NEWSWIRE) –
– Douglas Gilstrap, Senior Vice President and Global Head of Strategy, will resign from his role, effective August 1, 2014, and leave Ericsson’s Executive Leadership Team
– Gilstrap has been key to developing Ericsson’s global business strategy over the past five years and instrumental to the company’s business development and mergers & acquisitions activities
– The process to find a new Head of Strategy for the Ericsson Group will start immediately
Ericsson (Nasdaq:ERIC) today announced that Douglas Gilstrap will resign from his role as Senior Vice President and Head of Group Function Strategy and leave Ericsson’s Executive Leadership Team.
According to the Financial Times, Facebook is just ‘weeks away’ from getting an e-money license in Ireland that would allow its users to hold and exchange money on the social networking site.
Eden Zoller, m-payments experts at Ovum explains the rationale behind this move:
“Ovum predicted Facebook would launch a renewed push into mobile payments this year* and its focus on mobile money transfers makes sense.
By Alan D. Percy, Senior Director of Marketing, AudioCodes
I spent much of this last week engaged in some great conversations with a number of our partners discussing the opportunity to extend their Unified Communications practices – much of the conversation centered around helping businesses voice-enable their UC implementations.
TEMPE, Ariz. and SHENZHEN, China, April 11, 2014 /PRNewswire/ — Huawei, a leading global information and communications technology (ICT) solutions provider, and Comtech EF Data Corporation, a leading integrated SatCom infrastructure solutions provider, today announced the launch of an integrated satellite network solution platform for Premium Enterprise Network services following a successful interoperability test of Comtech EF Data’s Advanced VSAT Solutions and Huawei’s communication equipment including AR series routers, unified communications, telepresence and video monitoring equipment for emergency communications and restoral application.
Former CEO Ian Small to Become Chairman of the Board
SAN FRANCISCO, CA, Apr 10, 2014 (Marketwired via COMTEX) — TokBox, a Telefonica company, today announced the appointment of Scott Lomond to CEO, from his former role as Vice President, Marketing and Business Development at TokBox.
LITTLE ROCK, Ark., April 11, 2014 (GLOBE NEWSWIRE) — Windstream Hosted Solutions, part of Windstream (Nasdaq:WIN), and one of the nation’s premier providers of enterprise-class cloud and managed hosted solutions, has partnered with Racemi, a Software as a Service (SaaS) provider, to enable business to quickly and automatically migrate their existing physical and virtual servers to Windstream’s cloud.
Arlington, VA (April 10, 2014) – The Telecommunications Industry Association (“TIA”), the leading association representing the manufacturers and suppliers of high-tech communications networks, submitted comments to the U.S. International Trade Commission (ITC) regarding the ITC’s investigation, “Trade, Investment, and Industrial Policies in India: Effects on the U.S.
Delivering fast enablement and monetization of new services
Stockholm, Sweden –April 7, 2014– DigitalRoute, whose flexible mediation offering enables service providers to gain control of their growing data volumes, announces the launch of Service Control, a pre-configured solution built on the MediationZone platform.
Proposed Wire Centers Will Not Provide Sufficient Data on Impact of IP Transition on Residential, Business and Wholesale Consumers
WASHINGTON, DC – COMPTEL, the leading trade association for the competitive communications industry, today joined with service providers Cbeyond Communications, LLC, Integra Telecom, Inc., Level 3 Communications, LLC, and tw telecom inc.
3CX was founded in 2005 by entrepreneur Nick Galea who saw the need for an open standard software PBX for Microsoft Windows. With 86.7% of businesses using Windows as their operating system, the need for a software-based phone system which runs on Microsoft Windows was evident.
OnRamp will attend the Healthcare Information and Management Systems Society (HIMSS) Texas Regional Conference, in Dallas, Texas April 22-23, 2014 to showcase the companies HIPAA Compliant and High Security Hosting Solutions.
Austin, TX (PRWEB) April 10, 2014 – OnRamp, a leading high security hosting provider with data center facilities in Texas and North Carolina, announced today that the company will be making its return to the Healthcare Information and Management Systems Society (HIMSS) Texas Regional Conference, in Dallas, Texas April 22-23, 2014.
Multi-channel Contact Center, Business Communications Leader Honored for Responsiveness and Flexibility
Irvine, CA (April 10, 2014) — Zeacom, an Enghouse Interactive company and leading provider of multi-channel contact center and business communications solutions, today announced that it has been named the 2014 UC Collaboration Partner of the Year by NACR, based on its flexibility and responsiveness in supporting NACR Unified Communications (UC) proposals, sales, and implementations.
SevOne Advances the Field of Log Analytics with RapidEngines Acquisition
Wilmington, Del., April 10, 2014 — SevOne, the leader of scalable performance monitoring solutions to the world’s most connected companies, today announced it has acquired RapidEngines, a leading provider of highly scalable log analytics software for IT enterprises, service providers and application developers.
The New R&D Center is Planned to Grow to 100 Engineers by 2016 Focusing on Developing Cutting Edge Technologies in the Fields of Cloud Computing and Unified Communications
LOD, Israel, April 9, 2014 (GLOBE NEWSWIRE) — AudioCodes (Nasdaq:AUDC), a leading provider of converged voice solutions that enable enterprises and service providers to transition to all-IP voice networks, today announced that the Israeli Office of the Chief Scientist (OCS) has approved in principle a 3-year program (2014-2016) for AudioCodes for approximately 100 million NIS (equal to approximately $29 million based on the current NIS US$ exchange rate) to establish an advanced innovative research and development center for cloud technologies.
Provides enterprise level solution for the small to medium business environment
April 28, 2014, Dallas – Computer Instruments Inc. (CI), a leading provider, seasoned innovator and pioneer in the development of self-service telephony IVR, CTI-Screen Pop, Messaging, IP Phone applications and mobility solutions, announced today at IAUG Annual Conference 2014, e-IVR Expanded Application Portal, an “enterprise level solution” for Avaya’s IP Office.
Free Analysis Application Provides an Accurate View into IT Environments’ Pain Points to Eliminate Bottlenecks and Avoid Over-provisioning of Costly Storage Resources
NORCROSS, Ga. – April 8, 2014 - American Megatrends Inc. (AMI) today announced the release of the StorTrends iDATA (Intelligent Data Analysis Tracking Application), a free software tool designed to provide an accurate assessment of IT infrastructure performance, capacity and throughput requirements.
New Program Helps Businesses Finance Technology Investments Essential for Growth
MINNEAPOLIS (April 9, 2014) — Spanlink Communications, a leading managed services provider for Cisco collaboration and contact center solutions, today announced Spanlink Capital Services, a new program that provides flexible purchasing options and broadens ease-of-ownership for Spanlink customers.
- Telinta customers can access and bill for Lexifone’s Automatic In-Call translation services directly from Telinta’s cloud-based switching platform.
- Lexifone provides special promotion to Telinta customers.
Springfield, NJ and Rochester, NY (April 9, 2014) Telinta, Inc., a global leader in cloud-based VoIP switching and billing solutions, today announced that VoIP service providers using Telinta’s hosted softswitch platform will be able to offer in-call automated translation services provided by Lexifone.
The new family of DSP-based audio processors brings powerful AVB connectivity and increased flexibility to everyday and enterprise-grade audio
Today’s decision of the European Courts of Justice, ruling that the Data Retention Directive of 2006 is invalid, has some significant implications but is also an excellent opportunity for the European Commission to rethink its rules on the matter.
Luca Schiavoni, telecoms regulation analyst at Ovum has the following comment:
“Given the recent efforts of the EC and the European Parliament to tighten the grip on data protection regulations, these institutions should have already included the Data Retention directive in the scope of the upcoming reform; however, they failed to do it.
Improved Architecture Provides Scalable, NENA i3 compliant NG9-1-1 Technology
ANNAPOLIS, Md., April 8, 2014 – TeleCommunication Systems, Inc. (TCS) (NASDAQ: TSYS), a world leader in highly reliable and secure mobile communication technology, today announced the availability of its Defender9-1-1™ Public Safety Answering Point (PSAP) call handling solution.
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