Telecom Reseller » VDI (virtual desktop infrastructure)

After Two Years in the Cloud, New Paradigms Prevail

jeffowen — Mon, 16 Apr 2012 17:01:44 +0000

by Chris Osika and Bryan Mobley, Cisco Internet Business Solutions Group (IBSG)

The business world’s rise to the cloud has been dramatic and increasingly rapid. …

Avistar Recognized by TMC with 2011 Unified Communications Product of the Year Award

jeffowen — Mon, 05 Mar 2012 17:43:05 +0000

The Avistar C3 Integrator(TM) solution recognized as important enabler to broad adoption of unified communications within the virtual desktop environment

SAN MATEO, Calif., Mar 05, …

Avaya Launches Communications Outsourcing Solutions

jeffowen — Thu, 01 Mar 2012 23:38:28 +0000

Avaya recently launched a set of outsourcing services dubbed, “Avaya Communications Outsourcing Solutions.” This new service offering aims to improve customer issues in four key …

BTG, an AT&T Top Revenue Producing Solution Provider, adds CTO

jeffowen — Wed, 29 Feb 2012 13:30:17 +0000

Breakthrough Technology Group (BTG), a leading IT and telecommunications solutions provider, today announced that it has been recognized by AT&T for the second straight year …

Tone Software Solution Now Rated “Avaya Compliant

jeffowen — Wed, 29 Feb 2012 13:00:59 +0000

ANAHEIM, Calif., — Tone Software Corporation, a leading provider of comprehensive voice quality and network monitoring and alarm management software for converged telecommunications and …

Matrix Partners with babyTELto Expand its Presence in Canadian and USAMarkets

jeffowen — Tue, 28 Feb 2012 15:28:49 +0000

Vadodara, 28 February, 2012 - Matrix Comsec, a leading manufacturer of VoIP products such as IP-PBX, IP-Servers, VoIP Gateways and IP Phones, successfully completed interoperability …

What Happens When Mobile and Cloud Collide?

jeffowen — Tue, 21 Feb 2012 12:00:48 +0000

By Stuart Taylor, Cisco Internet Business Solutions Group (IBSG)

Mobility and cloud computing are colliding. So, what does this mean for the future of mobile …

Avistar Continues to Deliver Proven and Scalable Virtual Visual Communications and Virtualized Videoconferencing Infrastructure to the Unified Communications and Collaboration Industry

jeffowen — Mon, 16 Jan 2012 23:49:52 +0000

ORLANDO, Fla., Jan 16, 2012 (BUSINESS WIRE) — Avistar Communications Corporation ( www.avistar.com ), a leader in unified visual communications solutions, announced today at Lotusphere …

Avistar Receives Frost & Sullivan Award for New Product Innovation in Desktop Videoconferencing

jeffowen — Tue, 10 Jan 2012 15:22:57 +0000

Validates Avistar’s Virtualized Visual Communications Solutions, Commitment to Innovation and Partnership with Citrix

SAN MATEO, Calif.–(BUSINESS WIRE)–Avistar Communications Corporation (www.avistar.com), a …

Avistar Issues 2012 Personal Videoconferencing Trend Predictions

jeffowen — Tue, 20 Dec 2011 14:18:37 +0000

SAN MATEO, Calif.–(BUSINESS WIRE)–Avistar Communications Corp. (www.avistar.com), a leader in unified visual communications solutions, announced its annual list of trends that …

Businesses Unprepared to Support New Mobile Ways of Working

jeffowen — Mon, 21 Nov 2011 21:13:47 +0000

Citrix survey reveals a lack of policies for managing the changing nature of work as personal devices are increasingly used to access company information

SANTA

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Cisco Helps Businesses Improve Application Performance for Cloud Services

publisher — Thu, 06 Oct 2011 01:55:38 +0000

Cisco Helps Businesses Improve Application Performance for Cloud Services, Virtual Desktops and Video With New WAN Optimization AppliancesCisco Introduces a Set of WAAS WAN …

At-Home Agent Self-Scheduling Tools

jeffowen — Fri, 23 Sep 2011 16:19:41 +0000

by Bob Webb, VP, Pipkins

The at-home agent model has dramatically changed call centers and created a shift in scheduling. Gone are the days …

Route1 Delivers Identity Assurance and Proven Security for Desktop Virtualization

publisher — Thu, 22 Sep 2011 12:29:43 +0000

TruOFFICE VDI Empowers Workforce with Flexible, Secure, Remote Desktop Management Solution

Toronto, Canada (September 22, 2011) – Route1 Inc. (TSXV: ROI) a security and identity …

The 5 Keys to Creating a Next-Generation Contact Center: Exclusive

publisher — Tue, 20 Sep 2011 11:45:25 +0000

By Ernie Wallerstein, President, Zeacom (www.Zeacom.com)

Customer interactions are the lifeblood of any enterprise – public or private. Contact and service center agents …

8×8 Completes Acquisition of Contactual, Inc.

jeffowen — Fri, 16 Sep 2011 13:24:59 +0000

Latest Strategic Investment Significantly Enhances 8×8′s Presence in Rapidly Growing Cloud Call Center Market

SUNNYVALE, Calif., Sept. 16, 2011 (GLOBE NEWSWIRE) — 8×8, Inc. (Nasdaq:EGHT), …

OAISYS Sponsoring and Exhibiting at POMAA 2011

jeffowen — Wed, 14 Sep 2011 22:44:38 +0000

OAISYS to Sponsor and Exhibit at POMAA’s Annual Conference 2011

Will Showcase the Benefits of Call Recording and Voice Documentation for Medical Office Management

TEMPE, …

Bringing Contact Centers Out Of The Telecom Dark Age

jeffowen — Wed, 14 Sep 2011 21:48:32 +0000

Telesphere and CosmoCom Bring Advanced, Cloud-Based, Zero-CapEx Contact Center Services to U.S. Businesses

Businesses and Contact Center Operators Can Now Quickly and Cost-Effectively Implement Voice, …

XIO Partners with Arbitech

publisher — Mon, 12 Sep 2011 05:16:58 +0000

Irvine, CA- Arbitech, LLC and XIO Storage Inc, announced today the execution of a definitive distribution agreement. Arbitech is authorized to distribute all products …

The Five W’s of WAN Virtualization

publisher — Thu, 18 Aug 2011 12:00:57 +0000

Part 1: What is WAN Virtualization, and Who Should be interested in it?

According to Talari Networks, “WAN Virtualization promises to revolutionize the economics of …