Interview with Renee’ A. Seay, Chief Executive Officer of the International Alliance of Avaya Users (InAAU) and Brad Tomkins, President of the International Nortel Networks …
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The Art of Evolution/Global
Connect 2010
Channel Partners
Call Center and Unified Communications specialists, Zeacom presented its line of solutions at IAUG. Brady Cox, Vice President of Sales discusses how its products help …
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Andy Howard, Vice President of Telmar Network Technology, a global service repair reverse-logistics asset management company, discusses the migration path from TDM to SIP, and …
Podcast: Play in new window | Download (Duration: 9:37 — 5.5MB)
Ever tried to “hand trace” a cable? What if you could easily race cables with a simple tool built right in the cable itself? Mertek …
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Cliff Nywening, OEM and Developer Partnership Manager discusses Interalia’s innovative offering s to the Avaya user community and Nortel heritage customers. Visit www.Interalia.com
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Andrew Blakely, Senior Vice President of GTek discusses how a new era of en d-point technology is delivering a revolution in the enterprise market, and …
Podcast: Play in new window | Download (Duration: 17:54 — 10.2MB)
Paul Leatherman, CTO for West Coast Operations and Director of Unified Communications for Communication Resources Inc. (CRI) discuss CRI’s “stop the drop” approach to ending …
Podcast: Play in new window | Download (Duration: 13:55 — 8.0MB)
Calabrio’s Vice President of Worldwide Channels Ralph Flamini discusses how Calabrio is using workforce optimization to help customers rise out challenging times and to be …
Podcast: Play in new window | Download (Duration: 8:11 — 4.7MB)
AmCom’s Alliance Manager Ellen Rogers talks about how AmCom is enabling large-scale pager users, such as hospitals to replace expensive legacy pagers with a way …
Podcast: Play in new window | Download (Duration: 10:35 — 6.1MB)
Amit Kapoor, Director of Strategic Marketing Programs of Tone Software Corporation, discusses Enhanced ReliaTel-Streamline 2.6 Platform with Operational Knowledge Base for Converged Voice Networks. Visit …
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Dan Aronson, Sagemcom’s North American Sales Manager discusses Sagemcom’s continued dedication to FoIP and the Avaya community. Fax remains an important business tool, and Sagemcom …
Podcast: Play in new window | Download (Duration: 9:39 — 6.6MB)
Brad Odom discusses how Primas is changing the call center technology market with innovative products that’s tackling the challenge of first call resolution.
Podcast: Play …
Podcast: Play in new window | Download (Duration: 14:32 — 10.0MB)
Rick Hunteman, Vice President of Sales and Marketing at Minuteman Power Technologies discusses Minuteman’s deep telephony heritage, the company’s continued focus on the telecom market …
Podcast: Play in new window | Download (Duration: 18:31 — 12.7MB)
Dana Fisk discusses Desi, the industry’s standard setting approach to labels and plates of end points. Desi has labels for over 100 manufacturers and their …
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Debbie Diersch, CEO and President of Chrysalis, discusses Chrysalis commitment and focus on delivering excellence in the field of interactive voice response. The company has …
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The Art of Evolution/GlobalConnect 2010 — Avaya Inc. and the International Avaya User Group, today announced the winners of the annual Avaya Customer Innovation Awards at The Art of Evolution/GlobalConnect 2010 conference being held this week in Denver, Colo.
Interview with GN Netcom President Jerry L. Mayo. Mayo discusses Jabra’s breakthrough recognition by Avaya’s DevConnect Program at the IAUG 2010. Visit www.jabra.com or www.gn.com…
Podcast: Play in new window | Download (Duration: 11:55 — 8.2MB)
Ian Gomm, Vice President, Sales & Marketing of Citel (www.citel.com) discusses migration and how Citel offers users the ability to migrate their networks, …
Podcast: Play in new window | Download (Duration: 11:24 — 7.8MB)
Michael Leo, Director of Enterprise and Contact Center Solutions Marketing, discusses how Acme Packet enables Avaya customers to take advantage of SIP technology even as …
Podcast: Play in new window | Download (Duration: 12:06 — 8.3MB)
Calabrio, Inc., a leading provider of contact center management and customer interaction software, today announced it will make its new Calabrio One™ workforce optimization suite available to Avaya customers this year.
XETA Technologies, a national provider of converged communications solutions for the enterprise marketplace, today announced it has signed a non-binding Letter of Intent (“LOI”) to purchase Pyramid Communications Services, Inc. (“Pyramid”).
Sagem-Interstar’s IP Fax Solutions Now Rated “Avaya Aura™ 5.2.1 Compliant”
Sagem-Interstar’s XMediusFAX™ software only Fax over IP (FoIP) solutions have been certified compatible with Avaya …
Organization leaders announced the creation of the International Avaya Users Group (IAUG), representing all customers of Avaya products and services. The new customer-led organization combines the membership and interests of the three previous Avaya and heritage Nortel user groups, InAAU, INNUA, and INSIGHT 100inc.
Amcom Software, a leading provider of mission-critical communications solutions, today announced that its contact center applications are compliant with Avaya Aura™ Application Enablement Services (AES). Avaya is a global leader in enterprise communications systems.
Tone Software Showcases Innovative ReliaTel-Streamline 2.6 Platform at InAAU-INNUA Global Connect 2010 Users Conference
DENVER–(BUSINESS WIRE)–Tone Software Corporation, a global provider of comprehensive network monitoring …
Outsourced Customer Contact Solution Provider Ryla to Present at the 2010 InAAU International Conference
KENNESAW, Ga. – (Business Wire) Ryla Inc., a leading domestic provider …
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