CRI is an Avaya Gold Business Partner, an Avaya DevConnect Partner, a certified vmware developer, a Microsoft and IBM business partner. For over two decades, …
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IAUG 2011
Snehal Patel, CEO of InteractCRM is getting at the “context of context”.
InteractCRM specializes in solutions for CTI Screen pop, Intelligent Contact Routing, Self Service …
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Earlier this week, OAISYS announced the latest version of its Talkument and Tracer solutions have been released to general availability. Compatible with leading IP business communication systems, …
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Datapulse has been a leader in developing communications applications for over twenty-five years, and a long term developer in the Avaya and and Heritage Nortel …
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Calabrio is a company that delivers workforce optimization solutions. In the past that process often involved staid looking paper reports that had to be printed, …
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Chrysalis Software is a provider of professional services and products, with a focus on the contact center. The company is situated right at the center …
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911 ETC helps deliver enhanced 911 for both TDM and VoIP. The company aims to provide a comprehensive approach to the challenge of e911 as …
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By Andy Gottlieb, Founder and CEO, Talari Networks, Inc.
Avaya’s Converged Network Analyzer (CNA) provides services in the wide-area network (WAN) environment analogous to those …
Calling his company the “Rosetta Stone of SIP, AudioCodes David Collins is an enthusiastic advocate for migration. Collins, who is AudioCodes Vice President, North America …
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As the saying goes, Sagemcom was “present at creation”. In this case, the creating of FoIP. Sagemcom realized that the fax would continue to be …
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Ernie Wallerstein, President of Zeacom, believes that call and contract centers remain critical to the future of many businesses, and therefore critical to the futures …
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Responding to customer requests to streamline and simplify its maintenance offerings, Avaya has announced Avaya Support Advantage. The program offers two packages, a basic and …
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Awards Highlight the Transformative Power of Business Communications and Collaboration Technologies, Five Visionary Companies Cited for Creative Use of Unified Communications, Contact Center and/or Data …
In the run up to this year’s IAUG, Tone Software Corporation, a provider of comprehensive network monitoring and management solutions for converged telecommunications and …
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International Avaya Users Group Global Conference 2011 Goes Virtual With TalkPoint and Avaya web.alive
Live Video Streaming of Executive Keynotes and Immersive Web Collaboration …
Telecom Reseller’s latest news and interviews from this week’s International Avaya User’s Group Conference, click here.
Get podcasted at the show: Visit us at Booth …
In a challenging economic environment, the phrase “customer experience” has become a new watchword for many companies. But the challenge remains on finding out how …
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CRI Chief Technology Officer Paul Leatherman and Avaya Vice President and Global General Manager Data Solutions Jean Turgeon discuss how Avaya’s VENA gives businesses the …
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Network of companies creates innovative, IP-enabled Unified Communications applications that extend the value of multivendor networks
EXETER, Rhode Island, May 24, 2011 – Carousel Industries, …
FOR THE AVAYA AURA/COMMUNICATIONS MANAGER
Santa Ana, California, May19, 2011 — Conveyant Systems, Inc., the telecommunications industry leading supplier of PC-based Attendant Console applications and …
Last fall Polycom made a major announcement: the 8400 series. The product was announced at HIMMS, an event for healthcare technology buyers. And as May …
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As the second day of the International Avaya User Group conference got underway in Las Vegas, Avaya announced the next step in the evolution of …
Data center initiatives are designed to meet rapidly growing cloud market
FAIRPORT, N.Y. – May 23, 2011 – PAETEC Holding Corp. (NASDAQ GS: PAET), a …
Reporter’s Notebook Doug Green Reporting
President Rod Sagarsee says attendance is up over 15%
3100 people registered
Great balance between AVAYA and Heritage Nortel users…
Mertek Industries, the makers of the EVO6 self-tracing patch cord, has announced their participation in the International Avaya Users Group Conference (IAUG) at Caesars Palace …
Enabling Rapid Deployment of Feature-Rich IP Telephony Applications
Initial CAPS Applications Bundle is Suitable for Enterprise Environments in a Range of Verticals and Includes Click …
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