Podcast of the Week
In a challenging economic environment, customer retention is more critical than ever. Avaya and CRI have been working to create a …
Podcast: Play in new window | Download (14.3MB)
Podcast of the Week
In a challenging economic environment, customer retention is more critical than ever. Avaya and CRI have been working to create a …
Podcast: Play in new window | Download (14.3MB)
Converged Management Platform Expands VoIP Monitoring Capabilities
LAS VEGAS, NV–(Marketwire – October 20, 2010) – Nectar Services Corp. today announced expanded capabilities for its network …
Communications Solution Leader NACR Recognized for Outstanding New Sales
EAGAN, Minn., Oct. 21 /PRNewswire/ — Yesterday, communications expert NACR (North American Communications Resource, Inc.) was …
Karina Yandell, Corporate Development Manager, 911 Etc
Last week I was listening to a conversation among 911 dispatchers who were discussing the fact that they …
Establishes Primary Resource for Education, Networking and Advocacy for Avaya Users
CHICAGO, IL–(Marketwire – October 21, 2010) – The International Avaya Users Group (IAUG), a …
Avaya Connect Channel Partners Have Access to New Skills and Designations in Video and Data, Partner Helpdesk and Business Management and Marketing Curricula
BASKING RIDGE, …
PARSIPPANY, N.J., Oct. 19 /PRNewswire/ — Strategic Products and Services (SPS) will announce a new business division focused on heritage Nortel users at the upcoming …
Calabrio WFM
Calabrio, provider of customer interaction and contact center management software and DevConnect member, announced its Workforce Management software version 8.3 is compliant with …
CRI, a leading innovator within Unified Communications and virtual platforms, has released Avaya Agile Communication Environment (ACE) on the CRI IS platform.
CRI’s IS platforms …
To achieve ranking as SME Expert, authorized Avaya Connect channel partners must demonstrate that their consultants and project engineers are proficient in core areas, including customer support, technology …
SANDY, UT–(Marketwire – October 7, 2010) – Opengear (www.opengear.com), a leading provider of next generation console server and remote management solutions, today …

By Jeff Owen
Avaya announced a suite of new products and service updates leveraging Avaya Aura 6.0, SIP, and the Android OS. These tools and …