Certified VARs & Systems Integrators to Provide Installation, Configuration and Support Services to Skype’s Business Customers
SAN JOSE, California, September 7, 2010 — Skype today…
Verticals
Board Role Helps Chart Future of Carrier-Class Ethernet Development
RICHARDSON, Texas – September 7, 2010 – Fujitsu, a leading provider of business, information technology, and…
Horak has created a full course in a single book that will give the reader more overall knowledge of telecommunications and data communications than most practitioners working in the field today.
Call Recording and Quality Assurance Application Is Compatible With Avaya’s Key SMB Communications Solutions
HENDERSON, NV–(Marketwire – September 3, 2010) –…
Provide Real Solutions to Wireless Carrier Problems, Says In-Stat
Scottsdale, Ariz. September 1, 2010—Femtocells and enterprise femtocells are going to help mobile operators provide indoor…
How do you know your copper cables are certified? Do they perform to standard? When there is a problem, what are the causes? Will the cable really support that specified speed? Will it carry PoE?
Calabrio Workforce Management Now Compliant with Avaya NES
Allows contact centers to easily balance excellent service with improved
efficiency and lower human capital costs
dashESP managed service accepts emergency calls from carriers and delivers them to Public Safety Answering Points (PSAPs), which can use existing equipment they have in place today without modification, or upgrade to NG9-1-1 compliant systems. No matter how calls are accepted or delivered, dashESP routes the calls using components defined in the standard.
Plano, TX (PRWEB) August 23, 2010
XOP Networks, Inc., a manufacturer of Value Added Service platforms that provide Audio Conferencing, Web Conferencing, Enhanced Firebar (emergency…
TTI Team Telecom International Ltd. (Nasdaq:TTIL), a global supplier of
Operations Support Systems (OSS) to communications service providers,
announced today that it has…
NACR Enhances Collaboration with More Video Conferencing Options and Specialized Support
Dedicated NACR Team Provides Integrated Video Conferencing for Unified Communications (UC) Environments
Eagan,…
SmartRecord delivers a cost effective call recording solution that empowers resellers with its simple, straightforward installation process and self-care upgrade tools.
NY Capital District Transportation Authority Rolls Out Zeacom Multimedia Communications Center Software
Commuter Transit Agency Improves Customer Service, Cut Costs, and Achieves Operational Efficiencies
Irvine…
Tone Software Partners with CeDimension Italia to Resell ReliaTel and Streamline Converged Voice Assurance Solutions in Southern Europe
CeDimension to Distribute Tone…
Global IP solutions provider selects Bivio Networks to power advanced managed security service aimed at U.S. Government customers
August 9, 2010 — Pleasanton,…
TEAC VP-101N is a single-channel voice-logging and recording solution that features
Ethernet / LAN access for expandability and scalability. The system could be expanded easily and quickly if needed with centralized control.
Primas has offered professional contact center integration services since 1994. We recently interviewed Brad Odom, Director of Sales, who provided some background and a look towards their future. He said, “The company is tech-heavy with a core group of seasoned veterans who provide contact center design, development, implementation and integration services and support, both on-site and remotely.
By Gary Audin
“Energy Management Endpoints Impact the Reseller”
Energy conservation and the related savings are pointed out in many articles and blogs. Most of…
MACERATA, Italy – Empix evolve srl, a software developer providing unified communications, presence, full IP fax and Skype integration solutions, today announced it has been
…
Indosoft, Inc., a global provider of call center software, announced today that Orinoco Call Center has successfully deployed Indosoft Q-Suite call center ACD…
