Horak has created a full course in a single book that will give the reader more overall knowledge of telecommunications and data communications than most practitioners working in the field today.
QoS
CSI Partners with Aurix to Integrate Speech Analytics Technologies with Quality Monitoring Solution
East Hartford, CT (PRWEB) August 24, 2010
After three years of…
Frisco, TX (PRWEB) August 18, 2010
Aastra, a leading company at the forefront of the enterprise communications market, today announced a partnership with Telchemy to…
“The data we collect will provide a valuable foundation and a credible picture of the huge amount of economic vitality and employment our industry contributes to the domestic and global economies.”
Global IP solutions provider selects Bivio Networks to power advanced managed security service aimed at U.S. Government customers
August 9, 2010 — Pleasanton,…
by Ray Horak, Technology Editor, Telecom Reseller
In the beginning, VoIP was all about cheap long distance phone calls over the Internet. The quality of…
Avaya Launches Next-Generation Customer Service and Collaboration Applications
By David Byrd, VP Marketing and Sales
The latest high-definition point of interest is voice, which offers more than twice the quality of standard phone…
Opengear, a company that describes itself as providing “virtual hands to access and control networking equipment in remote offices, computers in data centers and smart devices distributed all over the world,” revealed new 3G wireless appliances which provide extended remote management capacities at the recent CiscoLive 2010 event.
Podcast: Play in new window | Download (Duration: 8:43 — 5.0MB)
LAS VEGAS and REDWOOD CITY, CA — (Cisco Live – June 29, 2010) – Clarus Systems, Inc., a leading provider of integrated Voice…
Here’s the honest truth. Today, the people responsible for a stable, performing network are pushed to their limit. They have few resources and ever increasing responsibilities—which leaves them with very little time to research the causes of transient slowdowns or problems. And when they do have time, the problem has gone away (the very nature of a “transient” condition).
The most common approach when faced with a “gremlin” is to wait until the problem occurs again. But this certainly won’t gain you any points with your customers—in fact, every time you do this you tarnish IT’s reputation.
Releases Version 3 Correlation Engine, Adds Windows Servers and Licensing, New Root Cause Visualization Features
CHICAGO, IL–(Marketwire – June 24,…
Tone Software Corporation, a provider of comprehensive network monitoring and management solutions for converged telecommunications and IT infrastructures, has announced that its partner Unique Communication Solutions, a provider of innovative telephone management software solutions for small to large enterprise networks worldwide, received certification by the Joint Interoperability Test Command (JITC) division of the U.S. Defense Information Systems Agency (DISA).
Sangoma Technologies Corporation (TSX VENTURE: STC) is a leading provider of voice and data connectivity components for software-based communication applications. Sangoma’s data cards, voice cards, gateways and connectivity software are used in leading PBX, IVR, contact center and data-communication applications worldwide.
