Toshiba announced it has won the Nemertes 2010 PilotHouse Award as the Top Provider for IP Contact Centers Market Challengers for its Strata IP Contact …
Products & Services
FonAngle chooses Aastra for its Hosted PBX platform as a result of the manufacturers robust lineup of converged voice products and excellent partner support. Their …
of its Board of Directors
Patrick Severson Joins Board of Directors
PISCATAWAY, N.J., Nov. 8, 2010 /PRNewswire/ – Telcordia, a global leader in the development of …
VANCOUVER, Nov. 10 /PRNewswire/ – CounterPath Corporation (TSX-V: CCV; OTCBB: CPAH), an award-winning provider of desktop and mobile VoIP software solutions, is pleased to announce the official …
With Expanded Scalability and Increased Cost Efficiencies
TEMPE, Ariz., November 10, 2010 — OAISYS®, a leader in business call recording and contact center …
for Call Recording, Quality Management and Analytics
MINNEAPOLIS, Minn. – November 10, 2010 – Calabrio, Inc., a leading provider of contact center management and customer …
By Sue Bradshaw, Technology Writer,
Managing large, multi-vendor and geographically dispersed IP telephony environments is a challenge faced by an increasing number of businesses. Multi-vendor …
Contact centers are complex entities that rely on many measurements to gauge successful operation. From a customer service perspective, one metric, first call resolution or …
InteractCRM is a contact center solutions company focused on implementing innovative Multi Channel Contact Center solutions and CRM Business Applications for its customers in Banking, …
Podcast: Play in new window | Download (Duration: 13:30 — 7.7MB)
Envision participates in key standards setting body to protect cardholder data
Seattle, WA/ November 9, 2010 <http://envisioninc.com/>Envision, a leading global provider of workforce …
ClearOne® Ships First Wireless Controller
SALT LAKE CITY, November 9, 2010 – Adding the versatility and convenience of wireless control to its INTERACT line of professional …
by Gary Audin
VoIP phone services keep growing. The cable companies are competing very effectively against the traditional legacy carriers. Pay phones keep disappearing and …
Jeff Rodman, Co-founder and CTO, Polycom
It is hard to find the right balance between function, freedom and performance in a handheld device today, especially …

BOSTON, MA–(Marketwire – November 5, 2010) – Market research firm Infonetics Research (http://twitter.com/infonetics) today released excerpts from Unified Communication Product Features and Vendor …
NEW YORK, NY (Nov. 5, 2010) – Baracoda, specializing in wireless data capture solutions for mobile and logistics applications, has appointed Panurgy to provide after-sales …
Company is authorized to sell Microsoft products at academic prices.
Dallas, Texas – November 1, 2010 – Microsoft has designated SOURCE Inc. as an Authorized …
Irvine, CA – November 2, 2010 – Omnitron Systems Technology, (www.omnitron-systems.com) a provider of Carrier Ethernet and TDM fiber connectivity devices, announced the …
East Hartford, CT- Tuesday, November 2, 2010
Coordinated Systems, Inc. (CSI), a leading call recording solution provider, today announced that its Virtual Observer is compliant …
Integrated Solutions Help Enterprises Turn on New Ways to Serve Customers and Citizens
PALO ALTO, Calif.–(BUSINESS WIRE)–HP (NYSE:HPQ) today unveiled its vision for …
for Industrial Applications
Feature-Rich DMMs Offer User-Friendly Form Factor For Use in Category Four Industrial Environments
SANTA CLARA, Calif.–(BUSINESS WIRE)–Agilent Technologies Inc. (NYSE:A) …
4G and solution sales, broadened product portfolio, and third-party endorsements mark strong third quarter
OVERLAND PARK, Kan.–(BUSINESS WIRE)–Sprint’s (NYSE:S) Business Markets Group continued …
Subex Joins Forces With Netformx and Qwest to Evolve Framework for Integrating Sales Management, Network Design and Operations Support Systems
SANTA CLARA, CA–(Marketwire – October …
New Sennheiser “OfficeRunner” Wireless Headset Offers Impressive Range & Performance For Business/Home Office Phone & Computer Use
(San Francisco, California) — An international technology company …
Z-Mount LC universal mounting bracket that uses no rack space
SYRACUSE, N.Y. – CABLExpress, a manufacturer of data center and cabling infrastructure solutions for more …
The report finds that the United Kingdom is now the world’s leading country for e-commerce and that U.K. businesses are using the Internet to expand their sales overseas. The United Kingdom is now a net exporter of e-commerce goods and services, exporting £2.80 for every £1 imported. This is the opposite of the trend seen in the offline economy, which exports 90p for every £1 imported.
In order to measure the reach and depth of the Internet in the United Kingdom — and to make comparisons with other countries — BCG created an international “e-Intensity Index” covering the nations of the Organisation for Economic Co-operation and Development (OECD). Overall, the United Kingdom ranks sixth, scoring similarly to the Netherlands, Norway, and Finland and better than Germany, the United States, and France. The highest-ranked country is Denmark.

















