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Products & Services

Toshiba announced it has won the Nemertes 2010 PilotHouse Award as the Top Provider for IP Contact Centers Market Challengers for its Strata IP Contact …

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FonAngle chooses Aastra for its Hosted PBX platform as a result of the manufacturers robust lineup of converged voice products and excellent partner support. Their …

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of its Board of Directors

Patrick Severson Joins Board of Directors

PISCATAWAY, N.J., Nov. 8, 2010 /PRNewswire/ – Telcordia, a global leader in the development of …

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VANCOUVER, Nov. 10 /PRNewswire/ – CounterPath Corporation (TSX-V: CCV; OTCBB: CPAH), an award-winning provider of desktop and mobile VoIP software solutions, is pleased to announce the official …

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With Expanded Scalability and Increased Cost Efficiencies 

TEMPE, Ariz., November 10, 2010 OAISYS®, a leader in business call recording and contact center …

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for Call Recording, Quality Management and Analytics

MINNEAPOLIS, Minn. – November 10, 2010 – Calabrio, Inc., a leading provider of contact center management and customer …

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By Sue Bradshaw, Technology Writer,

Managing large, multi-vendor and geographically dispersed IP telephony environments is a challenge faced by an increasing number of businesses. Multi-vendor …

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Contact centers are complex entities that rely on many measurements to gauge successful operation.  From a customer service perspective, one metric, first call resolution or …

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InteractCRM is a contact center solutions company focused on implementing innovative Multi Channel Contact Center solutions and CRM Business Applications for its customers in Banking, …

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Envision participates in key standards setting body to protect cardholder data

Seattle, WA/ November 9, 2010  <http://envisioninc.com/>Envision,  a leading global provider of workforce …

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ClearOne® Ships First Wireless Controller

SALT LAKE CITY, November 9, 2010 – Adding the versatility and convenience of wireless control to its INTERACT line of professional …

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by Gary Audin

VoIP phone services keep growing. The cable companies are competing very effectively against the traditional legacy carriers. Pay phones keep disappearing and …

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Jeff Rodman, Co-founder and CTO, Polycom

It is hard to find the right balance between function, freedom and performance in a handheld device today, especially …

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BOSTON, MA–(Marketwire – November 5, 2010) –  Market research firm Infonetics Research (http://twitter.com/infonetics) today released excerpts from Unified Communication Product Features and Vendor

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NEW YORK, NY (Nov. 5, 2010) – Baracoda, specializing in wireless data capture solutions for mobile and logistics applications, has appointed Panurgy to provide after-sales …

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Company is authorized to sell Microsoft products at academic prices.

Dallas, Texas – November 1, 2010 – Microsoft has designated SOURCE Inc. as an Authorized …

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Irvine, CA – November 2, 2010 – Omnitron Systems Technology, (www.omnitron-systems.com) a provider of Carrier Ethernet and TDM fiber connectivity devices, announced the …

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East Hartford, CT- Tuesday, November 2, 2010

Coordinated Systems, Inc. (CSI), a leading call recording solution provider, today announced that its Virtual Observer is compliant …

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The Most Flexible and Easy-To-Use System Available Today

Southern California-based WebConCentral today announced the launch of its new partner program, “Partner-Flex Conferencing”, designed to provide

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Integrated Solutions Help Enterprises Turn on New Ways to Serve Customers and Citizens

PALO ALTO, Calif.–(BUSINESS WIRE)–HP (NYSE:HPQ) today unveiled its vision for …

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for Industrial Applications

Feature-Rich DMMs Offer User-Friendly Form Factor For Use in Category Four Industrial Environments

SANTA CLARA, Calif.–(BUSINESS WIRE)–Agilent Technologies Inc. (NYSE:A) …

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4G and solution sales, broadened product portfolio, and third-party endorsements mark strong third quarter

OVERLAND PARK, Kan.–(BUSINESS WIRE)–Sprint’s (NYSE:S) Business Markets Group continued …

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Subex Joins Forces With Netformx and Qwest to Evolve Framework for Integrating Sales Management, Network Design and Operations Support Systems

SANTA CLARA, CA–(Marketwire – October …

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New Sennheiser “OfficeRunner” Wireless Headset Offers Impressive Range & Performance For Business/Home Office Phone & Computer Use

(San Francisco, California) — An international technology company …

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Z-Mount LC universal mounting bracket that uses no rack space

SYRACUSE, N.Y. – CABLExpress, a manufacturer of data center and cabling infrastructure solutions for more …

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The report finds that the United Kingdom is now the world’s leading country for e-commerce and that U.K. businesses are using the Internet to expand their sales overseas. The United Kingdom is now a net exporter of e-commerce goods and services, exporting £2.80 for every £1 imported. This is the opposite of the trend seen in the offline economy, which exports 90p for every £1 imported.

In order to measure the reach and depth of the Internet in the United Kingdom — and to make comparisons with other countries — BCG created an international “e-Intensity Index” covering the nations of the Organisation for Economic Co-operation and Development (OECD). Overall, the United Kingdom ranks sixth, scoring similarly to the Netherlands, Norway, and Finland and better than Germany, the United States, and France. The highest-ranked country is Denmark.

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