Telecom Reseller » Maintenance

Owen on Horak’s Telecom Handbook

publisher — Tue, 07 Sep 2010 13:00:01 +0000

Horak has created a full course in a single book that will give the reader more overall knowledge of telecommunications and data communications than most practitioners working in the field today.

Certifying Copper

publisher — Wed, 01 Sep 2010 12:00:24 +0000

How do you know your copper cables are certified? Do they perform to standard? When there is a problem, what are the causes? Will the cable really support that specified speed? Will it carry PoE?

CSI Partners with Aurix to Integrate Speech Analytics

publisher — Sat, 28 Aug 2010 22:27:53 +0000

CSI Partners with Aurix to Integrate Speech Analytics Technologies with Quality Monitoring Solution

East Hartford, CT (PRWEB) August 24, 2010

After three years of…

Challenging the Channel

publisher — Fri, 20 Aug 2010 12:00:59 +0000

In today’s economy the vendor channel partner, whom most enterprises must deal with, has to ensure they retain existing customers besides gaining new business. This can be an advantage for a company which is trying to control costs as well as introduce new technologies that improve productivity, provide better customer service and comply with the increasing number of legislative and regulatory requirements.

Tigerpaw And AlarmTraq Integrate Solutions For Avaya Dealers

publisher — Wed, 18 Aug 2010 14:15:42 +0000

Telecom Providers Get Real Time Monitoring Delivered to Field Reps

BELLEVUE, Neb., (August 18, 2010) — Tigerpaw Software, Inc., developer of the most comprehensive business…

CounterPath Brings Softphone to iPhone

publisher — Tue, 17 Aug 2010 04:44:35 +0000

Bria iPhone Edition 1.1 integrates seamlessly with other CounterPath desktop and convergence solutions, as well as with enterprise and carrier infrastructure equipment from major vendors such as Alcatel-Lucent, Ericsson, BroadSoft, Metaswitch, Avaya, Cisco and NEC. Bria iPhone Edition also supports Asterisk-based telephony systems.

The Analog Line is Dead! Not Yet…

publisher — Mon, 16 Aug 2010 21:16:35 +0000

by Gary Audin

(Ed. note: The original version appeared in Nojitter Blog.)

Two questions I ask of a client who is moving to an IP-PBX…

RISC Networks: Monitor, Analyze and Report

publisher — Sun, 15 Aug 2010 15:11:55 +0000

Jerremy Littlejohn, RISC Network’s Service Delivery Manager discusses how Cisco users need the type of timely and actionable information RISC Networks can deliver.

RISC…

Matrix Buys Excel

publisher — Thu, 12 Aug 2010 01:19:21 +0000

DALLAS, TX–(Marketwire – August 3, 2010) – Matrix Telecom, Inc. (“Matrix”), a Platinum Equity company and provider of voice and data services to…

CompTIA to Conduct Census of IT Channel

publisher — Wed, 11 Aug 2010 18:12:52 +0000

“The data we collect will provide a valuable foundation and a credible picture of the huge amount of economic vitality and employment our industry contributes to the domestic and global economies.”