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Horak has created a full course in a single book that will give the reader more overall knowledge of telecommunications and data communications than most practitioners working in the field today.

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How do you know your copper cables are certified? Do they perform to standard? When there is a problem, what are the causes? Will the cable really support that specified speed? Will it carry PoE?

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CSI Partners with Aurix to Integrate Speech Analytics Technologies with Quality Monitoring Solution

East Hartford, CT (PRWEB) August 24, 2010

After three years of…

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In today’s economy the vendor channel partner, whom most enterprises must deal with, has to ensure they retain existing customers besides gaining new business. This can be an advantage for a company which is trying to control costs as well as introduce new technologies that improve productivity, provide better customer service and comply with the increasing number of legislative and regulatory requirements.

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Telecom Providers Get Real Time Monitoring Delivered to Field Reps

BELLEVUE, Neb., (August 18, 2010) — Tigerpaw Software, Inc., developer of the most comprehensive business…

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Bria iPhone Edition 1.1 integrates seamlessly with other CounterPath desktop and convergence solutions, as well as with enterprise and carrier infrastructure equipment from major vendors such as Alcatel-Lucent, Ericsson, BroadSoft, Metaswitch, Avaya, Cisco and NEC. Bria iPhone Edition also supports Asterisk-based telephony systems.

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by Gary Audin

(Ed. note:  The original version appeared in Nojitter Blog.)

Two questions I ask of a client who is moving to an IP-PBX…

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Jerremy Littlejohn, RISC Network’s Service Delivery Manager discusses how Cisco users need the type of timely and actionable information RISC Networks can deliver.

RISC…

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DALLAS, TX–(Marketwire – August 3, 2010) –  Matrix Telecom, Inc. (“Matrix”), a Platinum Equity company and provider of voice and data services to…

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“The data we collect will provide a valuable foundation and a credible picture of the huge amount of economic vitality and employment our industry contributes to the domestic and global economies.”

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Tone Software Partners with CeDimension Italia to Resell ReliaTel and Streamline Converged Voice Assurance Solutions in Southern Europe

CeDimension to Distribute Tone

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by Ray Horak, Technology Editor, Telecom Reseller

In the beginning, VoIP was all about cheap long distance phone calls over the Internet. The quality of…

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Rick Purnell who represents 2Ring in North America his company’s powerful set of solutions and innovations for Cisco users. 2Ring’s product line-up…

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Q:  We have a remote building on our campus that is about a half-mile from our main building where the Definity is located.  There are…

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By Gary Audin

“Energy Management Endpoints Impact the Reseller”

Energy conservation and the related savings are pointed out in many articles and blogs. Most of…

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NEW YORK, NY – July 13, 2009 – API Nanotronics Corp. (OTCBB: APIA) (“API” or the “Company”), a leading supplier of electronic systems and sub-systems,…

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Avaya Launches Next-Generation Customer Service and Collaboration Applications

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By David Byrd, VP Marketing and Sales

The latest high-definition point of interest is voice, which offers more than twice the quality of standard phone…

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ASC (www.asctelecom.com),  a leading global provider of innovative solutions to record, analyze and evaluate communications will invest more than $24…

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Opengear’s Bob Waldie Discusses New Remote Appliances

Opengear, a company that describes itself as providing “virtual hands to access and control networking equipment in remote offices, computers in data centers and smart devices distributed all over the world,” revealed new 3G wireless appliances which provide extended remote management capacities at the recent CiscoLive 2010 event.

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