Telecom Reseller » Call Accounting/TEM

Owen on Horak’s Telecom Handbook

publisher — Tue, 07 Sep 2010 13:00:01 +0000

Horak has created a full course in a single book that will give the reader more overall knowledge of telecommunications and data communications than most practitioners working in the field today.

Veramark Posts Profit

publisher — Fri, 13 Aug 2010 22:17:12 +0000

PITTSFORD, NY, Aug 12, 2010 — Veramark Technologies Inc. , a leading provider of Telecom Expense Management (TEM) solutions, today announced financial results for its…

NY Captial District Uses Zeacom

publisher — Thu, 12 Aug 2010 21:40:35 +0000

NY Capital District Transportation Authority Rolls Out Zeacom Multimedia Communications Center Software

Commuter Transit Agency Improves Customer Service, Cut Costs, and Achieves Operational Efficiencies

Irvine…

CompTIA to Conduct Census of IT Channel

publisher — Wed, 11 Aug 2010 18:12:52 +0000

“The data we collect will provide a valuable foundation and a credible picture of the huge amount of economic vitality and employment our industry contributes to the domestic and global economies.”

2Ring Brings Full Line of Solutions to Cisco Market

publisher — Tue, 03 Aug 2010 15:56:12 +0000

Rick Purnell who represents 2Ring in North America his company’s powerful set of solutions and innovations for Cisco users. 2Ring’s product line-up…

Empix Joins DevConnect Program

publisher — Wed, 21 Jul 2010 22:24:17 +0000

MACERATA, Italy – Empix evolve srl, a software developer providing unified communications, presence, full IP fax and Skype integration solutions, today announced it has been

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Avaya Launches Next-Generation Contact Center Solutions

publisher — Tue, 20 Jul 2010 17:55:04 +0000

Central to the new offerings is Avaya Aura Contact Center, a multimedia work assignment application for mid-size contact centers that connects customers and their information to the right agent or expert via any communications mode (i.e. voice, video, e-mail, chat).

Avaya Advances Real-time Business Communications

publisher — Tue, 20 Jul 2010 17:52:42 +0000

Avaya Launches Next-Generation Customer Service and Collaboration Applications

NACR Earns Full Avaya Accreditation

publisher — Wed, 14 Jul 2010 23:42:35 +0000

EAGAN, Minn., July 13 /PRNewswire/ — NACR (North American Communications Resource, Inc.) today announced it has earned full accreditations to provide sales and services for…

Telstrat supports Cisco users in era of change

publisher — Mon, 12 Jul 2010 15:44:30 +0000

David Wilding, Vice President of Sales for Telstrat discusses his company’s ongoing commitment to supporting Cisco users with innovative products in call…