Telecom Reseller » TEM

OAISYS Announces Price and Packaging Changes to Call Recording Solution Portfolio

jeffowen — Fri, 03 Feb 2012 17:12:57 +0000

Enhancements Aim to Expand Appeal and Adoption in SMB and Mid-Market

TEMPE, Ariz., Feb. 1, 2012 — OAISYS^®, a leader in business call …

Defining Telecom Expense Management

jbasili — Fri, 13 Jan 2012 23:24:57 +0000

Recently, I had a call with members of TEMIA to discuss the Future of TEM. During the call we started discussing definitions and goals for Telecom …

Unimax Releases New Version of 2nd Nature

jeffowen — Fri, 13 Jan 2012 14:45:18 +0000

New Version Delivers Nearly 50 New Features and Strengthens Its Self-Service Telecom Management Tools

MINNEAPOLIS, MN–(Marketwire – Jan 12, 2012) – Unimax Systems Corporation, a …

MDSL unveils the future of Telecom Expense Management on US Road Show

jeffowen — Wed, 11 Jan 2012 17:57:06 +0000

January 11 2011 – London, New York, Paris, Tokyo, Gothenburg and Hong Kong – MDSL, the leading provider of international Telecom Expense Management (TEM) and …

Global Capacity Receives 2011 INTERNET TELEPHONY TEM Excellence Award

jeffowen — Wed, 04 Jan 2012 14:35:23 +0000

One Marketplace Access Exchange Recognized for Outstanding Cost Saving Solutions

CHICAGO, IL–(Marketwire – Jan 3, 2012) – Global Capacity, the world’s leading telecommunications information …

2012 Forecast for TEM and WEM

jbasili — Fri, 23 Dec 2011 23:41:35 +0000

By Joe Basili, Managing Director, TEMIA, Telecom Expense Management Industry Association

As you prepare for 2012, here are five quick predictions from TEMIA

In 2012, Telecom Expense

Avotus Receives 2011 INTERNET TELEPHONY TEM Excellence Award

jeffowen — Tue, 20 Dec 2011 19:54:33 +0000

Avotus Mobile Communication Lifecycle Management (MCLM) Recognized for Outstanding TEM Solutions

MISSISSAUGA, Ontario–(BUSINESS WIRE)–Avotus Corporation, leading provider of secure, reliable, and complete communications …

Symphony Services Receives a 2011 INTERNET TELEPHONY TEM Excellence Award

jeffowen — Tue, 20 Dec 2011 19:49:46 +0000

Symphony Recognized as Outstanding Provider of Telecom Expense Management Solution

PALO ALTO, CA–(Marketwire – Dec 20, 2011) – Symphony Services today announced that TMC, …

NTBS Calls for Ban on ALL Driver Uses of Mobiles: What Should Employers Do?

jbasili — Thu, 15 Dec 2011 21:52:42 +0000

Recently, the National Transportation Safety Board (NTBS), called for a ban on driver use of all personal electronic devices (PEDs). This came after an investigation …

Businesses can now collect valuable telephony data from up to 100 remote locations

jeffowen — Thu, 15 Dec 2011 18:06:40 +0000

FLORHAM PARK, NJ, December 15, 2011– Businesses can now collect valuable telephony data from up to 100 remote locations using Remote Manager and Tapit-Call Accounting …

Telecom Invoices and EDI Standards

jbasili — Thu, 08 Dec 2011 03:15:09 +0000

Quality and the level of detail in telecom carriers’ bills vary among service providers. Even a single carrier that implements the EDI billing standard can have wildly different …

Understanding Why Enterprises’ Telecom Expenses Keep Growing

jbasili — Fri, 02 Dec 2011 21:52:58 +0000

Despite rates for most telecom services that are declining, many organizations are surprised to see telecom expenses keep growing. How is this possible? It takes …

AOTMP’s State of the Industry Report Reveals Latest Telecom Management Trends, Enterprise Satisfaction With TEM and WMM Suppliers

jeffowen — Thu, 01 Dec 2011 18:36:03 +0000

Lack of TEM and WMM Supplier Differentiation Identified Among Greatest Challenges

INDIANAPOLIS, IN–(Marketwire – Dec 1, 2011) – AOTMP, a leading telecom management resource …

AudioCodes Completes Call Recording Qualification Testing for Microsoft Lync

jeffowen — Tue, 29 Nov 2011 21:39:22 +0000

…

AudioCodes SmartTAP Call Recording Solution One of the First to Become Validated for Microsoft Lync 2010
LOD, Israel, Nov. 29, 2011 (GLOBE NEWSWIRE) —

NEW from Trisys – Controlling Telephone Expenses

jeffowen — Tue, 29 Nov 2011 17:34:00 +0000

FLORHAM PARK, NJ, November 29, 2011 – Trisys Corp. is giving businesses more control over their telephone expenses with the release of Tapit NOVA, which …

AgentWatch Telemanagement Improves Quality Assurance at Law Office

csangiorgio — Tue, 29 Nov 2011 14:51:35 +0000

Fort Lauderdale, Florida (November 29, 2011) – Metropolis Technologies, Inc., a premier telemanagement solution provider, is pleased to announce Edward T. Burke & Associates’ (ETB&A) …

The Future of TEM

jbasili — Mon, 21 Nov 2011 19:06:32 +0000

Telecom Expense Management engagements vary considerably from one client to the next, because clients have different needs and TEM Solution Providers are not all the …

Blog about Telecom Expense Management (TEM), WEM, and MDM

jbasili — Sat, 19 Nov 2011 13:31:07 +0000

This is my first posting. I am Managing Director for the Telecom Expense Management Industry Association (TEMIA). My purpose of writing this blog will be …

Veramark Completes SSAE 16 Type 2 Examination

jeffowen — Tue, 15 Nov 2011 17:06:47 +0000

Attesting to Effectiveness of Controls Over Telecom Expense Management Services, Examination Covers Veramark’s TEM Managed Services for Invoice and Dispute Management

ROCHESTER, NY–(Marketwire – November …

New from Trisys: Tality Call Accounting Software

jeffowen — Thu, 10 Nov 2011 21:09:10 +0000

November 8, 2010, Florham Park , NJ– Trisys, Inc. is providing the service industry with an easy, cost-effective way to keep tabs on its telephony …

Opengear Keeps the Network Up

jeffowen — Thu, 03 Nov 2011 03:03:11 +0000

By Jeff Owen

Enterprises are becoming more dependent on their networks to stay competitive or just stay in business. Because of this it is necessary …

Trisys tames the TEM beast

jeffowen — Wed, 02 Nov 2011 19:31:48 +0000

By Jeff Owen

Trisys, a New Jersey based company, has been in business since 1984 delivering Call Accounting and Call Recording solutions that address compliance, …

MDSL appoints two new experts to expand Telecom Expense Management team

publisher — Fri, 22 Jul 2011 15:49:22 +0000

Marcus Bonello and Tim Clarkson join MDSL in July

22 July 2011 – London, New York, Paris, Tokyo and Hong Kong – MDSL, the leading …

Enterprise TEM Savings Achieved in 2010

publisher — Fri, 25 Feb 2011 15:00:39 +0000

by Timothy C. Colwell, Senior Vice President of Global Performance Management, AOTMP

Enterprises reduced fixed service telecom expenses by an average of 9% in 2010 …

Top Industry Vendors Make Announcements at Enterprise Connect 2011

publisher — Tue, 22 Feb 2011 17:23:00 +0000

Innovations Unveiled at Leading Enterprise Communications Event

SAN FRANCISCO, Feb. 22, 2011 /PRNewswire/ — Enterprise Connect, produced by UBM TechWeb, today provides a preview of …