Telecom Reseller » Accessories http://www.telecomreseller.com The Voice of Unified Communication and Collaboration Fri, 03 Feb 2012 17:19:32 +0000 en hourly 1 http://wordpress.org/?v=3.3.1 Popsi Cube launches Popsicare http://www.telecomreseller.com/2012/01/13/popsi-cube-launches-popsicare/ http://www.telecomreseller.com/2012/01/13/popsi-cube-launches-popsicare/#comments Fri, 13 Jan 2012 18:38:55 +0000 jeffowen http://www.telecomreseller.com/?p=20269 Telehealth app for blood pressure and risk factor monitoring dedicated to medical health professionals and pharmaceutical industry.

POPSI CUBE, a company dedicated to clinical …

]]> http://www.telecomreseller.com/2012/01/13/popsi-cube-launches-popsicare/feed/ 0 Plantronics Simplifies Communication for the Professional on the Go http://www.telecomreseller.com/2011/10/11/plantronics-simplifies-communication-for-the-professional-on-the-go/ http://www.telecomreseller.com/2011/10/11/plantronics-simplifies-communication-for-the-professional-on-the-go/#comments Tue, 11 Oct 2011 17:22:59 +0000 jeffowen http://www.telecomreseller.com/?p=16660 Introducing Voyager PRO HD with Sensors and InstantMeeting Conference Calling App

SANTA CRUZ, CA–(Marketwire – Oct 11, 2011) – Professionals on the go now have …

]]> http://www.telecomreseller.com/2011/10/11/plantronics-simplifies-communication-for-the-professional-on-the-go/feed/ 0 VMP ER-S1U4P Rack Shelf Now Shipping http://www.telecomreseller.com/2011/10/05/vmp-er-s1u4p-rack-shelf-now-shipping/ http://www.telecomreseller.com/2011/10/05/vmp-er-s1u4p-rack-shelf-now-shipping/#comments Wed, 05 Oct 2011 16:43:05 +0000 jeffowen http://www.telecomreseller.com/?p=16310 The ER-S1U4P is a One Space, Four-Post Vented Rack Shelf Fitting Components up to 16.85-Inches Wide with a Load Capacity of up to 200 lbs.…

]]> http://www.telecomreseller.com/2011/10/05/vmp-er-s1u4p-rack-shelf-now-shipping/feed/ 0 The 5 Keys to Creating a Next-Generation Contact Center: Exclusive http://www.telecomreseller.com/2011/09/20/the-5-keys-to-creating-a-next-generation-contact-center-exclusive/ http://www.telecomreseller.com/2011/09/20/the-5-keys-to-creating-a-next-generation-contact-center-exclusive/#comments Tue, 20 Sep 2011 11:45:25 +0000 publisher http://www.telecomreseller.com/?p=15484 By Ernie Wallerstein, President, Zeacom (www.Zeacom.com)

Customer interactions are the lifeblood of any enterprise – public or private.  Contact and service center agents …

]]> http://www.telecomreseller.com/2011/09/20/the-5-keys-to-creating-a-next-generation-contact-center-exclusive/feed/ 0 Alan Percy at Microsoft’s Worldwide Partner Conference (WPC) 2011 http://www.telecomreseller.com/2011/07/19/alan-percy-at-microsoft%e2%80%99s-worldwide-partner-conference-wpc-2011/ http://www.telecomreseller.com/2011/07/19/alan-percy-at-microsoft%e2%80%99s-worldwide-partner-conference-wpc-2011/#comments Tue, 19 Jul 2011 14:00:23 +0000 publisher http://www.telecomreseller.com/?p=13765 By Jeff Owen

AudioCodes Ltd. is a Microsoft channel partner that designs, manufactures and sells advanced Voice over IP and converged VoIP and Data networking …

]]> http://www.telecomreseller.com/2011/07/19/alan-percy-at-microsoft%e2%80%99s-worldwide-partner-conference-wpc-2011/feed/ 0 ANDTEK: In the love of communications http://www.telecomreseller.com/2011/07/17/andtek-in-the-love-of-communications/ http://www.telecomreseller.com/2011/07/17/andtek-in-the-love-of-communications/#comments Sun, 17 Jul 2011 15:24:16 +0000 publisher http://www.telecomreseller.com/?p=13714 By Doug Green

ANDTEK delivers software solutions for networking en­vironments. The company features computer telephony, voice recording, team collaboration, emergency notification, directory integration, and attendant …

]]> http://www.telecomreseller.com/2011/07/17/andtek-in-the-love-of-communications/feed/ 0 N-able Technologies Aligns With IBPI http://www.telecomreseller.com/2011/07/12/n-able-technologies-aligns-with-ibpi/ http://www.telecomreseller.com/2011/07/12/n-able-technologies-aligns-with-ibpi/#comments Tue, 12 Jul 2011 16:35:43 +0000 publisher http://www.telecomreseller.com/?p=13540 to Accelerate Adoption of Managed Services Across the Copier and Equipment Market

New U.S. Agreement Designed to Drive Recurring Revenue for IBPI’s Members Through Sale …

]]> http://www.telecomreseller.com/2011/07/12/n-able-technologies-aligns-with-ibpi/feed/ 0 Plantronics to Showcase New UC Audio Devices and Services at Cisco Live 2011 http://www.telecomreseller.com/2011/07/10/plantronics-to-showcase-new-uc-audio-devices-and-services-at-cisco-live-2011/ http://www.telecomreseller.com/2011/07/10/plantronics-to-showcase-new-uc-audio-devices-and-services-at-cisco-live-2011/#comments Sun, 10 Jul 2011 14:57:19 +0000 publisher http://www.telecomreseller.com/?p=13408 SANTA CRUZ, CA, Jul 07, 2011 (MARKETWIRE via COMTEX) — Plantronics PLT 0.00% invites all Cisco Live(TM) 2011 attendees to stop by the Plantronics booth …

]]> http://www.telecomreseller.com/2011/07/10/plantronics-to-showcase-new-uc-audio-devices-and-services-at-cisco-live-2011/feed/ 0 Plantronics to Showcase UC Audio Devices and Global Implementation Tools http://www.telecomreseller.com/2011/07/08/plantronics-to-showcase-uc-audio-devices-and-global-implementation-tools/ http://www.telecomreseller.com/2011/07/08/plantronics-to-showcase-uc-audio-devices-and-global-implementation-tools/#comments Fri, 08 Jul 2011 18:48:13 +0000 publisher http://www.telecomreseller.com/?p=13351 at Microsoft Worldwide Partner Conference 2011

SANTA CRUZ, CA–(Marketwire – Jul 7, 2011) – Plantronics (NYSE: PLT) invites Microsoft Worldwide Partner Conference attendees to …

]]> http://www.telecomreseller.com/2011/07/08/plantronics-to-showcase-uc-audio-devices-and-global-implementation-tools/feed/ 0 Metropolis Launches ProfitWatch ULTRA, Hosted Call Accounting For Hospitality Industry http://www.telecomreseller.com/2011/06/21/metropolis-launches-profitwatch-ultra-hosted-call-accounting-for-hospitality-industry/ http://www.telecomreseller.com/2011/06/21/metropolis-launches-profitwatch-ultra-hosted-call-accounting-for-hospitality-industry/#comments Tue, 21 Jun 2011 18:19:53 +0000 publisher http://www.telecomreseller.com/?p=12948 Fort Lauderdale, Florida (June 21, 2011) – Metropolis Technologies, Inc., a premier telemanagement solutions provider, is proud to announce the launch of ProfitWatch ULTRA, the …

]]> http://www.telecomreseller.com/2011/06/21/metropolis-launches-profitwatch-ultra-hosted-call-accounting-for-hospitality-industry/feed/ 0 Avaya, Social Media and The Contact Center: A Short Guide http://www.telecomreseller.com/2011/06/20/avaya-social-media-and-the-contact-center-a-short-guide/ http://www.telecomreseller.com/2011/06/20/avaya-social-media-and-the-contact-center-a-short-guide/#comments Tue, 21 Jun 2011 02:26:28 +0000 publisher http://www.telecomreseller.com/?p=12814 Navigating Through the Nascent Stages to Create a (Social) Media-Rich Contact Center

Social media’s explosion has impacted every form of customer interaction and communication.   By …

]]> http://www.telecomreseller.com/2011/06/20/avaya-social-media-and-the-contact-center-a-short-guide/feed/ 0 XOP Networks' Deploys Its First Audio Conference Bridge in Africa http://www.telecomreseller.com/2011/06/08/xop-networks-deploys-its-first-audio-conference-bridge-in-africa/ http://www.telecomreseller.com/2011/06/08/xop-networks-deploys-its-first-audio-conference-bridge-in-africa/#comments Wed, 08 Jun 2011 14:43:32 +0000 publisher http://www.telecomreseller.com/?p=12417 XOP Networks USN Installation

Direct Link Systems in Gaborone, Botswana, has installed and put into service XOP Networks’ first Universal Services Node (USN) based Audio Conferencing Bridge. DLS will …

]]> http://www.telecomreseller.com/2011/06/08/xop-networks-deploys-its-first-audio-conference-bridge-in-africa/feed/ 0 Nuance Launches Complete Care Multi-Channel Solutions that Integrate Inbound and Outbound Customer Care http://www.telecomreseller.com/2011/06/06/nuance-launches-complete-care-multi-channel-solutions-that-integrate-inbound-and-outbound-customer-care/ http://www.telecomreseller.com/2011/06/06/nuance-launches-complete-care-multi-channel-solutions-that-integrate-inbound-and-outbound-customer-care/#comments Mon, 06 Jun 2011 13:42:42 +0000 publisher http://www.telecomreseller.com/?p=12318 Nuance Complete Care Engages Consumers over the Customer Contact Life Cycle with Smarter Automated Conversations that Deliver a Better Customer Experience

BURLINGTON, Mass.–(BUSINESS WIRE…

]]> http://www.telecomreseller.com/2011/06/06/nuance-launches-complete-care-multi-channel-solutions-that-integrate-inbound-and-outbound-customer-care/feed/ 0 Getting at the context of context: InteractCRM http://www.telecomreseller.com/2011/06/04/getting-at-the-context-of-context-interactcrm/ http://www.telecomreseller.com/2011/06/04/getting-at-the-context-of-context-interactcrm/#comments Sun, 05 Jun 2011 05:28:59 +0000 publisher http://www.telecomreseller.com/?p=12288 Snehal Patel, CEO of InteractCRM is getting at the “context of context”.

InteractCRM specializes in solutions for CTI Screen pop, Intelligent Contact Routing, Self Service …

]]> http://www.telecomreseller.com/2011/06/04/getting-at-the-context-of-context-interactcrm/feed/ 1 Datapulse enables existing infrastructure with strong UC apps http://www.telecomreseller.com/2011/06/03/datapulse-enables-existing-infrastructure-with-strong-uc-apps/ http://www.telecomreseller.com/2011/06/03/datapulse-enables-existing-infrastructure-with-strong-uc-apps/#comments Fri, 03 Jun 2011 16:38:07 +0000 publisher http://www.telecomreseller.com/?p=12254 Datapulse has been a leader in developing communications applications for over twenty-five years, and a long term developer in the Avaya and and Heritage Nortel …

]]> http://www.telecomreseller.com/2011/06/03/datapulse-enables-existing-infrastructure-with-strong-uc-apps/feed/ 0 Skype putting out update to fix login problem http://www.telecomreseller.com/2011/05/27/skype-putting-out-update-to-fix-login-problem/ http://www.telecomreseller.com/2011/05/27/skype-putting-out-update-to-fix-login-problem/#comments Fri, 27 May 2011 13:27:59 +0000 publisher http://www.telecomreseller.com/?p=12032 Bill Gray, Telecom Reseller

Skype has issued an update for Windows users after a “a corruption occurred in a small percentage of users’ systems that …

]]> http://www.telecomreseller.com/2011/05/27/skype-putting-out-update-to-fix-login-problem/feed/ 1 Jabra made for Avaya http://www.telecomreseller.com/2011/05/23/jabra-made-for-avaya/ http://www.telecomreseller.com/2011/05/23/jabra-made-for-avaya/#comments Tue, 24 May 2011 04:06:47 +0000 publisher http://www.telecomreseller.com/?p=11912 As communication end points evolve and become multi-purpose devices, headsets have become a product needed across the enterprise. To Jabra’s Sales Vice President for Norh America …

]]> http://www.telecomreseller.com/2011/05/23/jabra-made-for-avaya/feed/ 0 Amcom helps customers stay ahead of change: Live At IAUG http://www.telecomreseller.com/2011/05/22/amcom-helps-customers-stay-ahead-of-change-live-at-iaug/ http://www.telecomreseller.com/2011/05/22/amcom-helps-customers-stay-ahead-of-change-live-at-iaug/#comments Mon, 23 May 2011 04:51:48 +0000 publisher http://www.telecomreseller.com/?p=11848 Amcom Software connects people to each other and to the data they need.The company focuses on technologies for contact centers, mobile notification, messaging and emergency …

]]> http://www.telecomreseller.com/2011/05/22/amcom-helps-customers-stay-ahead-of-change-live-at-iaug/feed/ 0 Avaya Bakes 7.0 http://www.telecomreseller.com/2011/05/18/developing-story-audin-reporting-on-avayas-7-0-announcement/ http://www.telecomreseller.com/2011/05/18/developing-story-audin-reporting-on-avayas-7-0-announcement/#comments Wed, 18 May 2011 21:11:46 +0000 publisher http://www.telecomreseller.com/?p=11727 Garry Audin

Reporter’s Notebook

New York- Avaya rolled out important announcements at their press gathering today in New York. The release of 7.0 makes the …

]]> http://www.telecomreseller.com/2011/05/18/developing-story-audin-reporting-on-avayas-7-0-announcement/feed/ 0 IP Sizzles Tour 2011 Dates and Locations Announced http://www.telecomreseller.com/2011/05/18/ip-sizzles-tour-2011-dates-and-locations-announced/ http://www.telecomreseller.com/2011/05/18/ip-sizzles-tour-2011-dates-and-locations-announced/#comments Wed, 18 May 2011 20:28:56 +0000 publisher http://www.telecomreseller.com/?p=11721 ABP Technology’s International IP Sizzles 2011 Road Show to 5 cities helps Resellers and Integrators build a more profitable future by embracing innovative, leading and …

]]> http://www.telecomreseller.com/2011/05/18/ip-sizzles-tour-2011-dates-and-locations-announced/feed/ 0 Avaya on Video: Lights, Camera … Time for Action http://www.telecomreseller.com/2011/05/13/avaya-on-video-lights-camera-%e2%80%a6-time-for-action/ http://www.telecomreseller.com/2011/05/13/avaya-on-video-lights-camera-%e2%80%a6-time-for-action/#comments Sat, 14 May 2011 00:28:18 +0000 publisher http://www.telecomreseller.com/?p=11580 by Ray Horak, Technology Editor

During 1930 two-way Television was demonstrated over a circuit connecting the Bell Telephone Laboratories with the headquarters of the American …

]]> http://www.telecomreseller.com/2011/05/13/avaya-on-video-lights-camera-%e2%80%a6-time-for-action/feed/ 0 Cisco At 2011 INTEROP Las Vegas: Building A Borderless Experience http://www.telecomreseller.com/2011/05/06/preview-of-cisco-at-2011-interop-las-vegas-building-a-borderless-experience/ http://www.telecomreseller.com/2011/05/06/preview-of-cisco-at-2011-interop-las-vegas-building-a-borderless-experience/#comments Sat, 07 May 2011 04:08:41 +0000 publisher http://www.telecomreseller.com/?p=11382 by Jeff Owen

Interop is coming to Las Vegas Sunday, May 8th through Thursday, May 12th and Cisco will have a major exhibit …

]]> http://www.telecomreseller.com/2011/05/06/preview-of-cisco-at-2011-interop-las-vegas-building-a-borderless-experience/feed/ 0 VPI Launches Next-Gen Call Recording and Workforce Optimization Software http://www.telecomreseller.com/2011/03/27/vpi-launches-next-gen-call-recording-and-workforce-optimization-software/ http://www.telecomreseller.com/2011/03/27/vpi-launches-next-gen-call-recording-and-workforce-optimization-software/#comments Sun, 27 Mar 2011 16:40:26 +0000 publisher http://www.telecomreseller.com/?p=10123 Targets Avaya, Cisco and Several Other Communications Platforms

Camarillo, Calif. – VPI (Voice Print International, http://www.VPI-corp.com), the premier global provider of interaction recording and …

]]> http://www.telecomreseller.com/2011/03/27/vpi-launches-next-gen-call-recording-and-workforce-optimization-software/feed/ 0 Virtual Queuing Solution Eliminates Hold Time for Insurance Customers http://www.telecomreseller.com/2011/03/24/virtual-queuing-solution-eliminates-hold-time-for-insurance-customers/ http://www.telecomreseller.com/2011/03/24/virtual-queuing-solution-eliminates-hold-time-for-insurance-customers/#comments Thu, 24 Mar 2011 18:12:00 +0000 publisher http://www.telecomreseller.com/?p=10055 Software Provides Enhanced Service, Quick ROI for Several BCBS Contact Centers

Akron, Ohio — March 24, 2011 — Customers trying to call certain Blue Cross …

]]> http://www.telecomreseller.com/2011/03/24/virtual-queuing-solution-eliminates-hold-time-for-insurance-customers/feed/ 0 Metropolis delivers web-enabled AgentWatch http://www.telecomreseller.com/2011/03/17/metropolis-delivers-web-enabled-agentwatch/ http://www.telecomreseller.com/2011/03/17/metropolis-delivers-web-enabled-agentwatch/#comments Thu, 17 Mar 2011 17:57:39 +0000 publisher http://www.telecomreseller.com/?p=9878 Since 1993, Metropolis Technologies has been a leader in call accounting software applications. With a major focus on hospitality with its ProfitWatch Hotel Call Accounting, …

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