Releases Version 3 Correlation Engine, Adds Windows Servers and Licensing, New Root Cause Visualization Features
CHICAGO, IL–(Marketwire – June 24, 2010) – RISC Networks, the …
Maintenance
Q: I got a bit of a surprise yesterday when Avaya called and said our Intuity had reported an alarm to them, and they wanted …
Q: I just took over the maintenance duties for our phone system. We have an S8400 running CM 4 and a G350 gateway in a …
Tone Software Corporation, a provider of comprehensive network monitoring and management solutions for converged telecommunications and IT infrastructures, has announced that its partner Unique Communication Solutions, a provider of innovative telephone management software solutions for small to large enterprise networks worldwide, received certification by the Joint Interoperability Test Command (JITC) division of the U.S. Defense Information Systems Agency (DISA).
By Sue Bradshaw, Technology Writer,
When a service provider’s VoIP service depends on data networks that the provider may not be responsible for, …
Q: My company has a rather old Definity G3V4 system. We have some people that answer calls to a customer service number. My boss would …
Q: We have a problem with a number of phones that are exposed to the noise from our warehouse area. The users complain that the …
Q: Our Company recently replaced the small key system at one of our smaller office locations with a Definity and an Intuity voicemail system. One …
Q: We have five office locations spread throughout the city. All of the locations have their own Definity system, but share one Intuity at what …
Q: I started getting calls this morning that our voicemail was down. We have an Intuity version 5.1. When you call the voicemail number, it …
Q: We had a situation this morning and needed to dial 911. When we tried we heard a recording that said, “Your call can’t be …
Q: We have a number of extensions set up as x-port stations to use for remote call forwarding a DID number to an employee’s cellphone. …
Q: I am trying to get the programming ready for a new PRI circuit that is going to be installed in a couple of weeks. …
Q: We have two offices located in different states. The dial plan at the main site is 4 digits, while the remote is 3. This …
Q: Our Definity system was upgraded to an S8700 CM 1.3 several years ago. We kept all of our digital and analog phones at the …
Integrated Research announced that Technology Marketing Corporation has recognized Prognosis with a 2009 Excellence Award presented by Internet Telephony magazine.
“The Prognosis suite has proven …
Avaya launched a new set of managed services offers to help its partners expand their business, enhance customer relationships and reduce costs. This allows partners …
Q: Zeacom has enjoyed a very successful 2009, with new customers, growth across vertical markets and new hires. How big of a role do you …
By Sue Bradshaw, Technology Writer,
As the top issues affecting VoIP call quality are frequently found within the network, integrating network diagnostic capabilities …
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Gigamon – Cisco, Cisco Tribune, Monitoring, CIPTUG, Data Networks, Maintenance
