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Maintenance

By Gary Audin

“Energy Management Endpoints Impact the Reseller”

Energy conservation and the related savings are pointed out in many articles and blogs. Most of…

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NEW YORK, NY – July 13, 2009 – API Nanotronics Corp. (OTCBB: APIA) (“API” or the “Company”), a leading supplier of electronic systems and sub-systems,…

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Avaya Launches Next-Generation Customer Service and Collaboration Applications

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By David Byrd, VP Marketing and Sales

The latest high-definition point of interest is voice, which offers more than twice the quality of standard phone…

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ASC (www.asctelecom.com),  a leading global provider of innovative solutions to record, analyze and evaluate communications will invest more than $24…

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Opengear’s Bob Waldie Discusses New Remote Appliances

Opengear, a company that describes itself as providing “virtual hands to access and control networking equipment in remote offices, computers in data centers and smart devices distributed all over the world,” revealed new 3G wireless appliances which provide extended remote management capacities at the recent CiscoLive 2010 event.

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The Opengear ACM5004-2-I industrial secure device server provides a secure monitoring and control solution for managing all the IT infrastructure and edge devices in remote locations. The products feature rugged metal enclosures, captive power terminal blocks and the widest range of serial, USB and digital I/O interfaces. Extended temperature models are available for managing equipment in utility plants, pipelines and other remote locations requiring a hardened solution.

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Avaya Expands Network of Companies to Create Innovative, IP-Enabled Unified Communications Applications That Extend the Value of Multivendor Networks

CUPERTINO, Calif.–(BUSINESS WIRE)–Talari Networks,…

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According to Wiggins, “ReliaTel is designed to manage and monitor the entire business computing infrastructure, across data systems and devices; LAN, WAN, and voice networks; as well as environmental and security devices. In the context of voice, ReliaTel provides a consolidated management solution across a wide variety of devices, networks, and environments to ensure optimum voice QoS levels across the entire infrastructure. Whether the voice switches are TDM/IP hybrids or a full-on IP, whether the network elements are of common or disparate origin, and whether the network is of a single-site or global multisite configuration, ReliaTel offers a converged management solution through a single pane of glass, so to speak. ReliaTel is completely vendor and platform agnostic and can automate routine tasks that normally require a level 1 technician.”

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Brendon Reidy, President and CEO and Gurmeet Lamba, Senior Vice President  of Product Development discuss their enhancements to the Automated Testing capabilities of…

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LAS VEGAS and REDWOOD CITY, CA — (Cisco Live – June 29, 2010) – Clarus Systems, Inc., a leading provider of integrated Voice…

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Q: I got a bit of a surprise yesterday when Avaya called and said our Intuity had reported an alarm to them, and they wanted…

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Q: I just took over the maintenance duties for our phone system. We have an S8400 running CM 4 and a G350 gateway in a…

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Tone Software Corporation, a provider of comprehensive network monitoring and management solutions for converged telecommunications and IT infrastructures, has announced that its partner Unique Communication Solutions, a provider of innovative telephone management software solutions for small to large enterprise networks worldwide, received certification by the Joint Interoperability Test Command (JITC) division of the U.S. Defense Information Systems Agency (DISA).

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Q: My company has a rather old Definity G3V4 system. We have some people that answer calls to a customer service number. My boss would…

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Q: We have a problem with a number of phones that are exposed to the noise from our warehouse area. The users complain that the…

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Q: Our Company recently replaced the small key system at one of our smaller office locations with a Definity and an Intuity voicemail system. One…

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Q: We have five office locations spread throughout the city. All of the locations have their own Definity system, but share one Intuity at what…

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Q: My company has a rather old Definity G3V4 system. We have a couple people that answer calls to a “customer service” number. My boss…

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Q: I started getting calls this morning that our voicemail was down. We have an Intuity version 5.1. When you call the voicemail number, it…

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