Avaya Launches Next-Generation Customer Service and Collaboration Applications
Infrastructure
By David Byrd, VP Marketing and Sales
The latest high-definition point of interest is voice, which offers more than twice the quality of standard phone…
ASC (www.asctelecom.com), a leading global provider of innovative solutions to record, analyze and evaluate communications will invest more than $24…
Sagemcom’s Jean Champagne discusses Sagemcom’s on-going commitment to providing CiscoLive the latest in technology solutions for Cisco users. Sagemcom’s team at CiscoLive is…
Podcast: Play in new window | Download (Duration: 12:50 — 7.3MB)
Homegrown, Organic and Pain-Free
by Ray Horak, Technology Editor
Some of you may recall the old Guy Clark C&W tune Homegrown Tomatoes. As the lyrics…
Here’s the honest truth. Today, the people responsible for a stable, performing network are pushed to their limit. They have few resources and ever increasing responsibilities—which leaves them with very little time to research the causes of transient slowdowns or problems. And when they do have time, the problem has gone away (the very nature of a “transient” condition).
The most common approach when faced with a “gremlin” is to wait until the problem occurs again. But this certainly won’t gain you any points with your customers—in fact, every time you do this you tarnish IT’s reputation.
LAS VEGAS, NV–(Marketwire – June 30, 2010) – CiscoLive! — today announced new technology that supports its Data Center 3.0 strategy to help customers…
Ever tried to “hand trace” a cable? What if you could easily race cables with a simple tool built right in the cable itself? Mertek…
Podcast: Play in new window | Download (Duration: 5:05 — 2.9MB)
Aculab has roots in computer telephony beginning with the manufacture of media processing boards and development of CTI software in 1990. Their range of products currently includes high-density media processing cards and host media processing software, IP boards and software, TDM voice boards, SS7 and signaling blades including SIP and H.323, and a performance-tuned VoiceXML/CCXML interpreter.
RAD Data Communications introduced the IPVgate-30, a VoIP gateway that serves as an IP-PBX for small and medium-sized businesses. It enables service providers to deliver…
CRI Virtualizes UC: Creates Lean and Green UC Machine
by Ray Horak, Technology Editor
Communications Resources Inc. (CRI) boasts a long history as a messaging…
CRI Releases UCSplash/IS: Industry’s 1st UC Single Server Solution
by Ray Horak, Technology Editor
Communications Resources Inc. (CRI) boasts a long history as…
Dialogic, global provider of products and technologies for media and signal processing, announced they have entered into an agreement with Ingate Systems which allows them…
VoiceInterop announced that Nortel Government Solutions (NGS) has become an authorized reseller of their AudioMate360 IP gateway devices.
NGS, a Fairfax, VA-based IT integrator with…
