Call recording and transcription offers businesses benefits over and beyond that of just solving disputes, according…
Recording
Call Recording and Quality Assurance Application Is Compatible With Avaya’s Key SMB Communications Solutions
HENDERSON, NV–(Marketwire – September 3, 2010) –…
SmartRecord delivers a cost effective call recording solution that empowers resellers with its simple, straightforward installation process and self-care upgrade tools.
“The data we collect will provide a valuable foundation and a credible picture of the huge amount of economic vitality and employment our industry contributes to the domestic and global economies.”
Rick Purnell who represents 2Ring in North America his company’s powerful set of solutions and innovations for Cisco users. 2Ring’s product line-up…
Podcast: Play in new window | Download (Duration: 7:11 — 4.1MB)
TEAC VP-101N is a single-channel voice-logging and recording solution that features
Ethernet / LAN access for expandability and scalability. The system could be expanded easily and quickly if needed with centralized control.
TelStrat introduces total recording, quality monitoring, and workforce optimization solution for ShoreTel users.
ASC (www.asctelecom.com), a leading global provider of innovative solutions to record, analyze and evaluate communications will invest more than $24…
David Wilding, Vice President of Sales for Telstrat discusses his company’s ongoing commitment to supporting Cisco users with innovative products in call…
Podcast: Play in new window | Download (Duration: 8:13 — 4.7MB)
“Now providing SIP trunk and speech analytics integration, the call recording and contact center management solutions each have an architecture and associated APIs that enable integration with third-party solutions and make the them even more valuable to a variety of businesses including larger enterprises, public sector organizations and healthcare environments,” said Dick Bucci, analyst, Pelorus Associates.
Based on the Latin proverb, “Verba volant, scripta manent” (spoken words fly away, written words remain), Verba made its premier at…
Podcast: Play in new window | Download (Duration: 7:13 — 4.1MB)
ASC announced implementation of its communications recording solution by The Energy Authority, a U.S. public power energy trading and risk management company. The solution for…
Voiceprints taking place of PIN numbers
Your fingerprints, your iris, your retina and your face. And now your voice. All these features are more accurate…
Oaisys announced introduction of SIP trunk recording and speech analytics functionality for its Talkument voice documentation and Tracer interaction management solutions. The solutions now integrate…
