by Bob Webb, VP, Pipkins
The at-home agent model has dramatically changed call centers and created a shift in scheduling. Gone are the days …
Applications
By Thomas Cross
The following is a review of a Microsoft webcast on SIP Trunking called How SIP Trunking Can Help You Deploy Lync or …
TruOFFICE VDI Empowers Workforce with Flexible, Secure, Remote Desktop Management Solution
Toronto, Canada (September 22, 2011) – Route1 Inc. (TSXV: ROI) a security and identity …
By Ernie Wallerstein, President, Zeacom (www.Zeacom.com)
Customer interactions are the lifeblood of any enterprise – public or private. Contact and service center agents …
Manufacturers, service providers and enterprise customers are finding that SIP Trunking is not always an easy service to implement
By Gary Audin
In February 2011, …
Florham Park, NJ – September 19, 2011 – Trisys introduces Replay SIP (www.trisys.com/replaysip.htm), a scalable module of its popular Replay Call Recording software …
BRATISLAVA — September 12, 2011 — Today, 2Ring announced the immediate availability of NetFAX version 3.1. This new version of 2Ring’s well-established business fax solution brings …
Marketing VP Keith Morris, panelist, “Breakthroughs in the WAN”, Wednesday, Oct. 5, 2:00 PM-3:00 PM EST, Javits Convention Center, NYC
San Jose…
Latest Strategic Investment Significantly Enhances 8×8′s Presence in Rapidly Growing Cloud Call Center Market
SUNNYVALE, Calif., Sept. 16, 2011 (GLOBE NEWSWIRE) — 8×8, Inc. (Nasdaq:EGHT), …
OAISYS to Sponsor and Exhibit at POMAA’s Annual Conference 2011
Will Showcase the Benefits of Call Recording and Voice Documentation for Medical Office Management
TEMPE, …
Telesphere and CosmoCom Bring Advanced, Cloud-Based, Zero-CapEx Contact Center Services to U.S. Businesses
Businesses and Contact Center Operators Can Now Quickly and Cost-Effectively Implement Voice, …
Covista Communications chooses Panasonic’s SIP Cordless Phone System for revolutionary Cloud-based SOHO phone system code named “My Office in a Box”
IT EXPO Austin, TX – …
Ingate Debuts SIParator 21 and Firewall 1210 E-SBCs for SMBs: More Features, Faster Processing
AUSTIN, TX–(Marketwire – Sep 13, 2011) – ITEXPO WEST — Ingate…
SAN FRANCISCO, CA–(Marketwire – Sep 13, 2011) – Building on years of carrier infrastructure expertise and a unique understanding of next generation services, Metaswitch Networks …
DALLAS, Texas – September 13, 2011 – Today Broadvox, a leading VoIP, SIP Trunking and Unified Communications provider announced that the company will be sending …
Notification Market Leader Acquires Next-Gen Technology Innovator
LOS ANGELES, CA–(Marketwire – Sep 12, 2011) – Everbridge, the world’s recognized leader in incident …
LONDON, ENGLAND AND BROOKLINE, MA. USA(12 September, 2011) — Voiceserve, Inc. (OTC BB: VSRV), a low-cost, next-generation Internet telephony software and service provider, today announced …
Westcon Group Further Empowers Reseller Partners to “LEAP” Into Next-Generation Virtualization and Private Cloud Infrastructures
Full Portfolio of Avaya Data Networking Solutions Now Integrated into …
2600hz and CloudTC Partner to Launch Integrated VoIP Application Suite and Smart IP Phone for the Enterprise
Solution combines carrier-grade VoIP platform with intuitive Android-based …
Implementing Unified Communications Solutions to Increase Workplace Productivity
PHILADELPHIA, PA & AUSTIN, …
Irvine, CA- Arbitech, LLC and XIO Storage Inc, announced today the execution of a definitive distribution agreement. Arbitech is authorized to distribute all products …
“Our goal and motto at Las Positas is to always put the ‘students first,’ and the Amcom E911 system enables us to do this.”
MINNEAPOLIS–(…
In previous podcasts, Keith Morris, VP of Marketing, Talari Networks, explained what WAN Virtualization is, who should be paying attention to it, and why resellers …
Podcast: Play in new window | Download (Duration: 14:16 — 6.5MB)
Launches Managed Session Border Controller for SIP Trunking
BROOMFIELD, Colo., Sept. 7, 2011 /PRNewswire/ – Level 3 Communications, Inc. (NASDAQ: LVLT) today announced the launch …
Vermont Rail System Uses OAISYS Tracer Call Recording Solution to Keep Communications on Track
Records Phone and Radio Calls for Review, Sharing and Compliance
TEMPE, …
Florham Park, NJ – September 6, 2011 – Trisys introduces Replay SIP (www.trisys.com/replaysip.htm), a scalable module of its popular Replay Call Recording software …
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Voice4Net – Call Center, Apps, Avaya Dev
Telstrat – All Pages
ISCoord 280×65 – Mobility, UC News, Applications, Phones
