by Ray Horak, Technology Editor, Telecom Reseller
Research In Motion (RIM) recently announced plans to make BlackBerry Mobile Voice System 5 available to more …
Avaya
BROKEN ARROW, Okla., May 31, 2011 (GLOBE NEWSWIRE) — XETA Technologies, Inc. (Nasdaq:XETA), a national provider of converged communications solutions for the enterprise …
GENBAND Celebrates 1st Anniversary of Nortel CVAS Acquisition with Global Day-of-Service Holiday, June 1st marks historic company transaction and successful integration that quadrupled …
at Middle East Contact Centre Exhibition (MECC) 2011
Dubai, UAE – Visitors to this year’s Middle East Contact Centre (MECC) exhibition will be among the …
By Andy Gottlieb, Founder and CEO, Talari Networks, Inc.
Avaya’s Converged Network Analyzer (CNA) provides services in the wide-area network (WAN) environment analogous to those …
Calling his company the “Rosetta Stone of SIP, AudioCodes David Collins is an enthusiastic advocate for migration. Collins, who is AudioCodes Vice President, North America …
Podcast: Play in new window | Download (Duration: 12:47 — 5.9MB)
Telecom Corridor Landmark Will Be Owned By non-IT Company
As the final sentences are written in Nortel’s last chapter, Nortel’s giant Dallas office has been …
As the saying goes, Sagemcom was “present at creation”. In this case, the creating of FoIP. Sagemcom realized that the fax would continue to be …
Podcast: Play in new window | Download (3.7MB)
Ernie Wallerstein, President of Zeacom, believes that call and contract centers remain critical to the future of many businesses, and therefore critical to the futures …
Podcast: Play in new window | Download (Duration: 10:36 — 4.9MB)
Avaya Demystified by Walt Medak
Q: We have several different operators who staff our attendant console at various times during the day. Some prefer to
…
Responding to customer requests to streamline and simplify its maintenance offerings, Avaya has announced Avaya Support Advantage. The program offers two packages, a basic and …
Podcast: Play in new window | Download (19.8MB)
Q: A department moved into an area that already has a fax machine and they told me to just add that line …
Avaya’s acquisition of Nortel Enterprise Solutions (NES) was not only a concern to the Nortel customers but also to the partners that …
Awards Highlight the Transformative Power of Business Communications and Collaboration Technologies, Five Visionary Companies Cited for Creative Use of Unified Communications, Contact Center and/or Data …
In the run up to this year’s IAUG, Tone Software Corporation, a provider of comprehensive network monitoring and management solutions for converged telecommunications and …
Podcast: Play in new window | Download (6.7MB)
International Avaya Users Group Global Conference 2011 Goes Virtual With TalkPoint and Avaya web.alive
Live Video Streaming of Executive Keynotes and Immersive Web Collaboration …
Avaya Support Advantage Offers Simplified Approach, Greater Choice
· New support model provides globally consistent and streamlined support options aligned with today’s advanced communications needs…
Telecom Reseller’s latest news and interviews from this week’s International Avaya User’s Group Conference, click here.
Get podcasted at the show: Visit us at Booth …
In a challenging economic environment, the phrase “customer experience” has become a new watchword for many companies. But the challenge remains on finding out how …
Podcast: Play in new window | Download (12.4MB)
CRI Chief Technology Officer Paul Leatherman and Avaya Vice President and Global General Manager Data Solutions Jean Turgeon discuss how Avaya’s VENA gives businesses the …
Podcast: Play in new window | Download (12.0MB)
Network of companies creates innovative, IP-enabled Unified Communications applications that extend the value of multivendor networks
EXETER, Rhode Island, May 24, 2011 – Carousel Industries, …
EAGAN, Minn., May 24, 2011 /PRNewswire/ — Solutions integration expert and seven-time Avaya BusinessPartner of the Year NACR (North American Communications Resource, Inc.) has again …
FOR THE AVAYA AURA/COMMUNICATIONS MANAGER
Santa Ana, California, May19, 2011 — Conveyant Systems, Inc., the telecommunications industry leading supplier of PC-based Attendant Console applications and …
Last fall Polycom made a major announcement: the 8400 series. The product was announced at HIMMS, an event for healthcare technology buyers. And as May …
Podcast: Play in new window | Download (12.6MB)
As communication end points evolve and become multi-purpose devices, headsets have become a product needed across the enterprise. To Jabra’s Sales Vice President for Norh America …
Podcast: Play in new window | Download (8.2MB)
New technologies help support 1000 JCI locations and will help lower capital and operating costs
Guildford, UK, – Avaya, a global provider of business communications …
TR Advertise
Polycom – Avaya, Microsoft
Medak – Avaya
A1 – Avaya, Nortel, End Points
Telstrat – All Pages
911 Enable – Avaya
Taske – Avaya, Cisco
NTSDirect – Avaya, Avaya Buyer Buide, Extra Avaya, IAUG, Samsung
