What keeps you up at night? As an IT manager, trying to extract five-9's reliability out of your VoIP system is probably causing a few lost zzz's. Or if you haven't already made the transition to VoIP, you know it's imminent and likely will be nightmarish. While TDM manufacturers continue to support and upgrade their systems, the reality is this technology is dying a slow death. VoIP, with its benefits and challenges, is our present and future.
Being a cautious and frugal technologist, you are going to replace your TDM network with VoIP in phases. Your equipment is aging and you can't get a replacement. You don't want to rip out your entire network so you evolve to a Frankenstein of diverse technologies (VoIP and TDM) and vendors (yeah, you know the names).
Welcome to the world of hybrid communications technology. As traditional PBX systems age, businesses are gradually replacing them with IP voice networks, causing hybridization. While VoIP migration brings improved applications, productivity, customer responsiveness, cost savings, data convergence and better communications, there are drawbacks to a full-scale implementation. The transition is incredibly disruptive to operations.
Perhaps this is why VoIP, while the obvious future, still only accounts for roughly 2 percent of networks worldwide and only 10-12 percent of the installed base in North American enterprises. The varying levels of convergence, combined with multiple vendors for PBX and networking gear and disparate networking topologies, create fundamental vulnerabilities. Security, performance, compliance and cost are all at risk.
Your waking nightmare is just beginning. How do you manage this hybrid network beast? Without a tool to ensure end-to-end optimization you can't manage the way you need to. Since manufacturers are focused on selling core products, managing and supporting these is often an afterthought.
VXTracker may be the tool you've dreamt about, integrating management with a common standard for security, performance and cost controls, regardless of vendor or level of hybridization. It manages end-to-end communication with strong emphasis on analytics for CIOs. It grades a customer's existing network and enables evolution with analysis, testing, monitoring and practices while utilizing existing investments. The result is reduced risk and total cost of ownership.
For more visit www.syncvoice.com
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