17.SEPT.2012 – Metropolis Technologies, a leading telemanagement and call accounting solution provider, today announced that its OfficeWatch Telemanagement Solution for Business is compliant with key communication solutions from Avaya, a global provider of business collaboration and communication solutions.
OfficeWatch Telemanagement helps businesses easily track all calls within the enterprise to determine employee productivity and prevent against unauthorized phone usage. The application is now compliance-tested by Avaya for compatibility with Avaya Aura® Communication Manager 6.0.1, Avaya IP Office 8.0 and Avaya IP Office 8.1.
“We are thrilled to have OfficeWatch compliance-tested for both Avaya Aura Communication Manager and the newest release of Avaya IP Office,” explains Sharon Harry, Marketing Director at Metropolis Technologies. “Our telemanagement and call accounting solutions work seamlessly with Avaya products to reveal critical business data and provide productivity reports, call volume information, emergency alert notifications, and a host of other telemanagement benefits to improve business efficiency.”
Metropolis Technologies is a Technology Partner in the Avaya DevConnect program—an initiative to develop, market and sell innovative third-party products that interoperate with Avaya technology and extend the value of a company’s investment in its network.
As a Technology Partner, Metropolis is eligible to submit products for compliance testing by the Avaya Solution Interoperability and Test Lab. There, a team of Avaya engineers develops a comprehensive test plan for each application to verify whether it is Avaya compatible. Doing so enables businesses to confidently add best-in-class capabilities to their network without having to replace their existing infrastructure—speeding deployment of new applications and reducing both network complexity and implementation costs.
“Avaya customers benefit from the choices available from partners such as Metropolis Technologies,” states Eric Rossman, Vice President, Developer Relations, Avaya. “Our customers can use products such as OfficeWatch Telemanagement with Avaya systems to lower their telecom expenses, increase their productivity, and to improve their customer service.”
More at http://www.metropolis.com