SOUTH SAN FRANCISCO, Calif., Jul 16, 2012 (BUSINESS WIRE) — VOX Network Solutions, a leading provider of converged Voice and Data solutions recently received the prestigious “Partner in Customer Excellence” designation from Avaya based on an outstanding average customer satisfaction score.
VOX Network Solution’s President and CEO, Scott Landis commented on the award: “We are thrilled to receive this designation from Avaya. VOX continues to differentiate by delivering business process optimization and superior customer service to our valued clients.” Landis continued, “I thank all of our VOX Network Solutions team members and customers who are the keys to our success.”
Avaya has been a strong proponent of Customer Satisfaction and Loyalty Programs as a key driver of repeat business and growth. The Avaya Connect Customer Satisfaction (CSAT) Program requires that partners have a minimum number of customer surveys completed demonstrating a target minimum average score over a rolling twelve month period.
More at www.voxns.com