Fort Lauderdale, Florida (May 16, 2012) – Metropolis Technologies [IAUG Booth 1224], a leading telemanagement solution provider and Avaya DevConnect partner, is excited to announce that they will be offering multiple prize opportunities for session attendees and booth visitors at the International Avaya Users Group Conference (IAUG).
The IAUG show will be held at John B. Hynes Convention Center in Boston, MA from May 21st – May 23rd. In addition to showcasing their latest telemanagement, call accounting, and contact center solutions for Avaya users, Metropolis has been selected to present two educational sessions at the conference:
- May 22, 2012, 11:15am-12:15pm, Room 311
Is Your PBX a Money Pit? Knowing the Risks and Liabilities
This interactive session is an opportunity for audience members to learn about the legal and financial liabilities of their existing PBX system and ways to self fund other projects through PBX ROI. Topics to be discussed will be best practices for utilization and cost examples around productivity and trunking.
- May 23, 2012, 2:00pm – 3:30pm, Room 200
The Avaya Dashboard: Using Real Time Telecom Analytics in Today’s Business
This session offers a broad look at the usage of CDR reporting analytics and how the utilization of this data can impact a business. Case studies and real-life examples will be offered throughout the session.
Metropolis booth visitors can get a sneak peek at the newest version of the OfficeWatch Telemanagement tool, OfficeWatch XT.
More at http://www.metropolis.com