New York, NY – IQPC is pleased to introduce Exhibit Hall, Call Center Week’s free all access area for center insiders, taking place June 04-08, 2012 at Caesar’s Palace, Las Vegas
13th Annual Call Center Week, the fastest growing call center event in the world, offers die-hard fans, experts, curious onlookers and last minute drop-ins a special highlight: Unlimited and free access to Call Center Week Exhibit Hall. (Register for free at – http://www.callcenterweek.com/Event.aspx?id=597074)
Exhibit Hall allows visitors to get insight from exhibitors on the newest trends and technologies in the call center world, which can be witnessed first hand in the fast paced Live Demo Drives. In addition, Exhibit Hall provides unlimited networking opportunities with industry insiders, bump-ins with speakers at the Brilliance Bar on the Exhibit Floor and access to the Customer Management IQ member wi-fi lounge (sponsored by SPi Global). (Upgrading to the essential two day conference, master classes and workshops possible.)
Call Center Week, provides visitors with the tools and insights needed to execute innovation in a multi-channel environment. The 13th edition of industry-defining Call Center Week, hailing from Caesar’s Palace in Las Vegas, NV, June 4-8, will focus on customer experience’s rise from a mere “call center challenge” into a organization-wide business objective with solidified support at the C-level. As a result of the new emphasis on maximizing the value of call center interactions, the 13th Annual Call Center Week, expands upon last year’s investigation into the rise of the multi-channel contact center, determining how to best drive strategic relationships from all customer touch points.