BASKING RIDGE, NJ–(Marketwire – Apr 2, 2012) – Avaya was presented with a total of six Stevie Awards, including two Gold, three Silver and one Bronze award in the sixth annual Stevie Awards Ceremony for Sales & Customer Service.

The Stevie Awards for Sales & Customer Service are the world’s top sales awards, contact center awards, and customer service awards. The Stevie Awards organizes several of the world’s leading business awards shows including the prestigious American Business Awards and International Business Awards.

“It’s great to receive this recognition for all the hard work by our sales and customer service teams,” said Joel Hackney, senior vice president of global sales and marketing, and president of field operations, Avaya. “This further highlights our commitment to bringing The Power of We to our customers and helps them drive faster collaboration, smarter decisions and better business results.”

To assist in empowering sales success, Avaya partnered with Visualize, a global leader in implementing the ValueSelling Framework. This expertise helped provide Avaya’s global Sales Team with the elements and skills needed to uncover critical business issues faced by Avaya’s customers.

“We used to express our advantages in terms of feeds and speeds of a feature set,” said Hackney. “With the help of ValueSelling, our global sales force is learning how to link Avaya solutions to their customers’ problems, to discover and articulate the business and personal value of working with Avaya, and to deliver presentations that prompted their clients to act.”

Nicknamed the Stevies for the Greek word for “crowned,” the trophies were presented to honorees during a gala banquet on Monday, February 27 at Caesars Palace in Las Vegas. More than 350 nominated customer service and sales executives from the U.S.A. and several other countries attended. The presentations were broadcast live by the Business TalkRadio Network.

More than 100 members of seven specialized judging committees determined Stevie Award placements from among the Finalists during final judging this year.

The list of Stevie winners in all categories is available at

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