Innovative Provider Will Demonstrate Its Innovative Customer Interaction AtThe Premier Event for Enterprise Communications
Dallas, TX, March 21, 2012 — Voice4net, a leading provider of customer interaction and voice communications solutions for businesses, announced it will exhibit its robust customer care solutions at the Enterprise Connect Conference, happening at the Gaylord Palms Resort in Orlando, FL, March 26 through 29. During the conference, Voice4net plans to introduce its latest solution, Contact Center HD (CCHD), a flexible and scalable multi-media customer interaction ecosystem for businesses. Voice4net will be located at booth 301 throughout the exhibition.
“Enterprise Connect represents an exciting juncture for Voice4net,” said Rick McFarland, chief executive officer for Voice4net. “We’re eager to introduce the Contact Center HD ecosystem to businesses and demonstrate how they can substantially improve the quality and efficiency of customer care by easily integrating and managing multiple data types though a highly flexible data management engine.”
“In addition,” continued McFarland, “we believe that CCHD will gain substantial interest from resellers and integrators who are looking to break away from selling hardware that is racing towards commoditization. CCHD’s flexible architecture makes it suitable for both premise and hosted environments, and gives channel partners the opportunity to deliver high-margin, value- added solutions that translate into tangible benefits for end users.”
Throughout the event, Voice4net’s team of experts will be available to speak with conference attendees about the company’s advanced solutions and applications, as well as provide demonstrations of Contact Center HD and its other solutions.
“We are delighted that Voice4net has chosen to unveil its innovative solution at Enterprise Connect,” said Fred Knight, Enterprise Connect general manager and co-chair. “Contact center products and services are an important part of what Enterprise Connect covers and so this is a perfect fit.”
More at http://www.voice4net.com