These dilemmas include juggling the management of multiple products and devices, from multiple vendors, distributed across multiple locations, utilizing multiple technologies and supporting multiple applications. The result: IT staff are without a single, consolidated view of the entire UC ecosystem’s performance. This lack of insight can lead to undetected performance issues or expensive outages of essential business systems.

Solving these management dilemmas is not something new to an innovative and focused company like IR, which brings more than a decade’s ‘out-of the-box’ UC domain knowledge to its customers.  Mark Brayan, CEO for Integrated Research explained, “Prognosis is the only solution that enables users to have end-to-end visibility of their UC environment, to be able to effectively manage multi-vendor, single vendor and hybrid legacy environments.”

John Dunne, IR’s General Manager – Products and Alliances added, “Prognosis delivers the 360^o insight that is critical to the success of UC. It automatically creates component relationships between VoIP and UC networks, technologies, vendor platforms and applications, reducing the mean time to identify a problem, convince the right team to take ownership, and resolve it.

”This allows users to improve and maintain the quality of their UC environment and minimise expensive outages. In turn this helps optimize IT operations and resources, and improves the success of incorporating existing and new technologies in multi-vendor UC portfolios.”

Brayan concluded “Not only does Prognosis give you the ability to protect your technology investment today and solve multiple UC performance management dilemmas; we give you the flexibility and capacity to embrace the technologies that will be here tomorrow.”

For more information download our whitepaper or view the video at www.prognosis.com