In the age of the Video Revolution, why are we still stuggling with audio-only phone-trees from traditional IVRs?

Radish Systems ChoiceView solution allows callers to talk on a smartphone with a ChoiceView-enabled business while receiving and viewing visual info being delivered by that business, either from a representative or an Interactive Voice Response system. Radish’s new mobile app increases comprehension, problem solving and recall by as much as 50 percent over just hearing the information. The mobile app was created to improve the way businesses interact with their customers, field force, and other mobile stakeholders.

In this Podcast, Radish Co-Founders Dr. Theresa Szczurek and Dr. Richard Davis tells us how ChoiceView can transform routine phone transactions, and how that means growth and improved customer satisfaction. Big news: available for Androids too!

Listen to the podcast

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