Calabrio is a company that delivers workforce optimization solutions. In the past that process often involved staid looking paper reports that had to be printed, deciphered and then eventually acted upon. Calabrio is among a growing number of companies that believes information can be delivered in real time and in a manner that is very easy to use, and a pleasure to consume. In this podcast we learn how Calabrio is delivering information to the ‘tablet level’.

Brett Theisen, Vice President of Global Sales, says that Calabrio saw three gaps in the market: end user experience, ease of use and flexibility. Theisen tells us how Calabrio ONE meets those needs and offers more. Calabrio’s commitment to the user experience includes providing easy to use widgets and even a refreshed color palette.

Theisen also discusses Calbrio’s entrance into the Avaya community, making the company’s offerings available to an even larger number of users. The company is in the process of launching a user’s group, a step to build another way to build customer involvement in product development and refinement.

Listen to the podcast.

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