Large organizations often deploy multiple clusters of Cisco Unified Communications Manager (CUCM) to increase capacity and improve quality and reliability of their network. When these clusters concurrently run different versions of CUCM, providing E911 support for the entire network can be complicated and costly. This is a challenging scenario that often emerges when organizations migrate to a recent release on a cluster-by-cluster basis. As a result they have had to either upgrade their entire network at once or risk not providing employees with reliable E911 service.

911 Enable’s Emergency Gateway (EGW) eliminates this challenge, providing seamless E911 support for multiple clusters concurrently running different versions of CUCM. This allows the organization to manage the network in a manner that best suits the unique needs of the deployment.  EGW is an on-site appliance that simplifies E911 management and delivers capabilities enterprises require such as automatic tracking of IP hard, soft and wireless phones, and on-site security desk routing and notification.

As an added benefit it also provides E911 support for extension mobility cross-cluster, which allows a user to login to an IP phone at a visiting cluster and maintain the same appearance, features and capabilities as when logged in at her home cluster. This is especially important as users become more mobile and require the ability to work at various locations.

Implementing multiple CUCM clusters is a common deployment scenario for many enterprises. As organizations upgrade to newer versions EGW provides the flexibility to upgrade on a cluster-by-cluster basis while ensuring all users maintain access to reliable E911 support.

More at 911enable.com/cisco