Integrated Research announced that Technology Marketing Corporation has recognized Prognosis with a 2009 Excellence Award presented by Internet Telephony magazine.

“The Prognosis suite has proven their outstanding contribution to IP communications and delivered winning solutions for customers,” said Erik Linask, Group Editorial Director.

Prognosis VoIP monitoring solutions provide visibility and control into Avaya, Nortel and Cisco IPT environments to help businesses protect revenue and reduce costs. It goes beyond network metrics to provide voice quality monitoring, including  real-time and historical voice quality, PBX configuration, gateway and device status, VoIP availability and performance, phone registrations, call attempts and completions, and diagnostics for troubleshooting.

Pierre Semaan, GM of Product Management and Marketing for Integrated Research, accepted the award. “Prognosis VoIP monitoring solutions have been successful because they provide high scalability and multi-platform support that minimizes costs, metrics that reduce mean-time-to-repair, and real-time insight that is critical for operations.”

More at voicequality.com.