Recent Articles

Tadiran + Ingate = Better Solution

August 28, 2014 // Gary Audin, ITEXPO 2014, ITEXPO West 2014, Podcasts, SR 8-31 podcast, Tadiran Telecom

It is a lower risk and an easier implementation when the UC&C vendor has certified a SBC for a complete implementation of SIP trunking. One of the biggest challenges besides security is to select a SBC that can connect to a variety of SIP trunk service providers that have multiple interface requirements.

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Centralized WLAN Management is the Way to Go

August 28, 2014 // Gary Audin, ITEXPO 2014, ITEXPO West 2014, Podcasts, SR 8-31 podcast

What do you do when you have dozens of remote sites with little or no IT support located locally? This is the situation that the Felician Sisters of North America encountered when they wanted to expand their network support. Their buildings, in some cases, were not wired for network access because of the expense of the cabling.

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EXFO Launches Real-Time Network Performance Monitoring Solution

August 28, 2014 // Industry News, Management, Market News, Monitoring, Press Releases, Products & Services, SR 8-31B

EXFO Xtract delivers customized information for complete network performance visibility

QUEBEC CITY, CANADA, August 28, 2014 – EXFO Inc. (NASDAQ: EXFO; TSX: EXF) today unveiled EXFO Xtract, a comprehensive monitoring platform using a combination of patented software engines to collect, analyze, correlate and report on real-time, historical, and predicted events in the network.

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3CX adds clientless WebRTC video conferencing to 3CX Phone System

August 28, 2014 // 3CX, Conferencing, Industry News, Market News,, Press Releases, SR 8-31B, Video Calling, WebRTC

3CX WebMeeting Offers Fully Integrated, Feature-Rich Web Conferencing Solution

3CX logoLONDON UK, 28 AUGUST 2014 –  3CX, developer of the award winning software based PBX, 3CX Phone System for Windows, today announces the launch of its web conferencing solution, 3CX WebMeeting.

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Introducing CCT

August 28, 2014 // Jeff Owen, Podcasts, SR 8-31 podcast

CCT, a privately held German Company, was founded in 1999 with CCT Consulting being launched in 2005. Today, CCT works closely with clients and partners globally. Based on Avaya technology, CCT helps companies communicate with a new generation of customers, through social media, chat, and video, ensuring enterprises adapt to the changing customer landscape, decreasing contact center costs and providing deeper relationships with their customers.

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Telstra extends Whispir Conversation Platform to the US

August 28, 2014 // Industry News, Market News, Press Releases, SR 8-31B

Telstra logo28 AUGUST 2014, US – Telstra today announced the launch of the Whispir Conversation Platform in the US, a cloud-based enterprise service that allows organisations to quickly reach and communicate with customers, employees and the community via SMS, voice, web, email, mobile data and social media networks.

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