Recent Articles

Introducing Acano

July 25, 2014 // Douglas Green, Microsoft WPC 2014, Podcasts, SR 7-27 podcast

Acano logoAcano is a relative newcomer that unites previously incompatible audio, video and web technologies in coSpaces — virtual meeting rooms. With coSpaces, people work wherever their ideas and creativity thrive.

Doug Green, Publisher of Telecom Reseller, speaks with OJ Winge, CEO, and Larry Satterfield, Global VP of Sales, while at Microsoft WPC about the company, their solutions, working through partners, and market traction.

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New Office 365 Nation Conference and Portal

July 25, 2014 // Conference & Exhibition, Douglas Green, Microsoft WPC 2014, Podcasts, SR 7-27 podcast

Office 365 Nation (or O 364 Nation) is a new community portal and conference focusing exclusively on Office365. O365Nation is brought to you by the founder of SMB Nation, Harry Brelsford.

Doug Green, Publisher of Telecom Reseller, speaks with Brelsford while at the Microsoft Worldwide Partner Conference (WPC) about this new portal and conference.

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tw telecom Expands Network Footprint Across Metropolitan Atlanta

July 25, 2014 // Industry News, Market News, Press Releases, SR 7-27B

ATLANTA, July 25, 2014 /PRNewswire/ – tw telecom (NASDAQ: TWTC), a leading provider of Business Ethernet and networking solutions, today announced it is extending  the company’s network capabilities in its Atlanta market from the city’s central business district north into Marietta and Kennesaw; west into Austell; as well as areas south.

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New interactive resource from NewVoiceMedia offers a compelling insight into customer communication around the world

July 25, 2014 // Knowledge, Press Releases, SR 7-27B

Leading cloud contact centre vendor NewVoiceMedia has created an interactive graphic which allows users to compare and contrast the customer service of contact centres across the globe.

The company, whose clients include PhotoBox, Wowcher and Topcon, created the tool to highlight the importance of excellent customer communication.

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Enghouse Interactive and Lync

July 24, 2014 // Douglas Green, Lync, Microsoft, Microsoft WPC 2014, Podcasts, SR 7-27 podcast, Zeacom

Enghouse Interactive is a subsidiary of Enghouse Systems Limited, a software and services company. Founded in 1984, Enghouse Systems is a consistently profitable company, which has grown both organically and through the acquisition of well-regarded specialists including Arc Solutions, CosmoCom, Datapulse, IAT SmartDial, Safeharbor Knowledge Solutions, Syntellect, Telrex, Trio, and Zeacom.

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AudioCodes OneBox 365

July 24, 2014 // Douglas Green, Microsoft WPC 2014, Podcasts, SR 7-27 podcast

AudioCodes logoAudioCodes Ltd. designs, manufactures and sells advanced Voice over IP and converged VoIP and Data networking products and applications to Service Providers and Enterprises. AudioCodes One Box 365 is a complete Lync enterprise voice solution for Office 365 customers, part of AudioCodes’ One Voice for Lync suite of products and services that simplify and accelerate Lync enterprise voice deployments.

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